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03/09/2017 04/09/2017
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    Best Western Inverness Palace Hotel & Spa

    8 Ness Walk, Inverness IV3 5NG, Scotland
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$190
    US$163
    SAVE US$27
    US$190
    US$163
    SAVE US$27
    US$190
    US$163
    SAVE US$27
    Traveller (312)
    Room & Suite (213)
    Dining (50)
    Overview
    • Excellent45%
    • Very good34%
    • Average14%
    • Poor6%
    • Terrible1%
    Travellers talk about
    “the river” (327 reviews)
    “valet service” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Inverness Palace Hotel & Spa
    Deals (15)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Comfort Room, 1 Double Bed, Non Smoking - Advanced Purchase (Free WiFi)
      US$190US$163
      View Deal
    • Comfort Room, 1 Double Bed, Non Smoking - Advanced Purchase
      US$190US$163
      View Deal
    • Classic Double or Twin Room - Non-refundable
      US$190US$163
      View Deal
    View all 15 deals from US$163
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    Write a Review
    Reviews (1,363)
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    There are newer reviews for Best Western Inverness Palace Hotel & Spa
    See the most recent reviews

    21 - 25 of 1,281 reviews

    Reviewed 4 weeks ago via mobile

    This hotel is located right in the southern edge of the Ness River across from the castle in Inverness. The location affords walking along the river and through the downtown. The hotel itself is not great. We stayed in the building next door. There was...More

    Thank utpsy
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 3 weeks ago

    Dear utpsy, Thank you for your review, you are right about our location! There should have been a fan in your room, I am sorry there wasn't, we will always provide one. The rooms have been completely refurbished, delighted you enjoyed the brand new bed....More

    Reviewed 4 weeks ago

    We stayed at this hotel for four nights whilst visiting the highlands with Travelsphere. A great location by the river in the centre of town, parking is at a premium although they do have valet service if needed. The staff are efficient and friendly apart...More

    Thank philirons53
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 3 weeks ago

    Dear philirons53, Thank you for your review about your visit to the Highlands. We're sorry to read that you did not receive the usual friendly service from a team member at the bar and that the WiFi was not as it should have been. Also,...More

    Reviewed 4 weeks ago

    The Palace has quite a lot going for it, but it also falls down in too many ways. The good points: location excellent, staff friendly and often went beyond the call of duty - particularly Enrico in the dining room. Our beds were comfortable. It...More

    Thank ericmyra
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 4 weeks ago

    Dear ericmyra, Thank you for posting your balanced review and sharing your experience. Thanks also for complementing Enriko, he is super and such a credit to our team. It's great too that you enjoyed the swimming pool and the beds were comfortable. I'm sorry that...More

    Reviewed 4 weeks ago

    Huge Bed in a large room with no real character - a standard bedroom in a standard hotel albeit in a good location overlooking the River Ness. Room looked out over metal roofs and kitchen vents, however and was extremely hot with little chance of...More

    Thank KateBroadChalke
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 4 weeks ago

    Dear KateBroadChalke, Thank you for your review, we're sorry you did not entirely enjoy your experience. Please be assured that we will look at the points you have made and I am really sorry you found the room too hot. Also, we usually receive fantastic...More

    Reviewed 4 weeks ago

    We stayed here for 1 nights.Our room has a view of the river and the castle of inverness.It is a hotel in a castel:)I like it very much.It is very well located,near to city center.We eat a good breakfast.The staff was great.

    1  Thank Dorina75
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 4 weeks ago

    Dear Dorina75, Thank you! We're delighted you had such a great time with us! We have a fabulous location, it's great that you enjoyed your stay. I hope we can look after you again very soon. Thanks again and kind regards, Della.

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    Glen Mhor Hotel & Apartments
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$109 - US$431 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Romantic Hotel in Inverness
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Orbitz, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, getaroom.com, Agoda, HotelQuickly and Evoline ltd so you can book your Best Western Inverness Palace Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Scotland >
    • Scottish Highlands >
    • Inverness
    • Also Known As
    • Best Western Inverness Palace Hotel And Spa ,
    • Best Western Inverness Palace Hotel Inverness ,
    • Inverness Best Western ,
    • Best Western Inverness Palace Hotel & Spa Scotland
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    Traveller (312)
    Room & Suite (213)
    Dining (50)
    Pool & Beach (23)
    Hotel & Grounds (225)
    Bathroom (13)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    pentahotel Inverness
    1,228 reviews
    .46 km away
     
    Holiday Inn Express Inverness
    827 reviews
    2.79 km away
     
    Glen Mhor Hotel & Apartments
    1,343 reviews
    .27 km away
     
    Beaufort Hotel
    481 reviews
    .47 km away
     
    Nearby Restaurants
    Rocpool Restaurant
    1,597 reviews
    .09 km away
    Urquhart's Restaurant
    614 reviews
    .10 km away
    Cafe 1
    904 reviews
    .21 km away
    The Castle Tavern
    1,200 reviews
    .22 km away
    Nearby Attractions
    River Ness
    1,780 reviews
    .07 km away
    Inverness Museum and Art Gallery
    387 reviews
    .22 km away
    Inverness Cathedral
    341 reviews
    .15 km away
    Inverness Castle
    450 reviews
    .15 km away
    Ask a question
    Questions & Answers
    whiterabbit2754
    2 May 2017|
    AnswerShow all 3 answers
    Response from Della E | Property representative |
    Hi whiterabbit2754, Thanks for your question and I wanted to let you know that yes, we do have rooms which have "wet rooms". We also have frames and seats for use in the room on request. I hope this helps and thanks... More
    1
    Vote
    Bonnie B
    4 April 2017|
    Answer
    Response from Della E | Property representative |
    Hi Bonnie B, Thank you for your message, bookings through Great Rail Journeys are automatically allocated into Classic rooms. If you would like an upgrade then please contact Great Rail or the hotel directly to check... More
    1
    Vote
    Sheena S
    8 January 2017|
    AnswerShow all 2 answers
    Response from Della E | Property representative |
    Hi Sheena S, thanks for your question. Yes we have a disabled changing area within the leisure club and no stairs leading to it from the public areas or from the rooms with access from the lifts. The pool does have steps... More
    1
    Vote
    Room Tips
    "Definitely ask for a river view or splurge if you can."
    Read review
    "I had a suite which was very large"
    Read review
    "Front of the hotel, for that view"
    Read review
    "Overlooking the river and castle"
    Read review
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