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01/10/2017 02/10/2017
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    Best Western Inverness Palace Hotel & Spa

    8 Ness Walk, Inverness IV3 5NG, Scotland
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    US$168
    US$136
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    Traveller (316)
    Room & Suite (214)
    Dining (50)
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    Overview
    • Excellent44%
    • Very good34%
    • Average14%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “the river” (329 reviews)
    “valet service” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Glen Mhor Hotel & Apartments
    1,365 reviews
    #22 of 35 hotels in Inverness
     
    Beaufort Hotel
    490 reviews
    #24 of 35 hotels in Inverness
     
    Premier Inn Inverness Centre (River Ness) Hotel
    1,672 reviews
    #3 of 35 hotels in Inverness
     
    Holiday Inn Express Inverness
    842 reviews
    #12 of 35 hotels in Inverness
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,393)
    There are newer reviews for Best Western Inverness Palace Hotel & Spa
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    301 - 305 of 1,308 reviews

    Reviewed 21 July 2016

    As part of our 4-day tour of the Highlands, we stopped off for one night at the Best Western. All I can say it was perfect: great location and wonderful hotel. My wife and daughter spent time in the spa whilst I worked on some...More

    1  Thank ipoian
    Response from Della E, Guest Relations Manager at Best Western Inverness Palace Hotel & SpaResponded 25 July 2016

    Dear ipoian, Thanks ever so much for your lovely review! It's absolutely fantastic that you had a lovely stay with us and we are delighted that we helped you to enjoy your holiday in the Highlands. Breakfast is so important to us and it's brilliant...More

    Reviewed 21 July 2016 via mobile

    Stayed here as part of a road trip my partner and I did. We couldn't be more pleased with the location. Our room, number 5 was wonderful. Chairs sat looking out of the huge Windows, over the river and the castle, simply stunning. The leisure...More

    2  Thank Vic L
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 25 July 2016

    Dear Vic L, Thank you so much for your super review! We're absolutely thrilled you had such a great stay with us, room 5 is gorgeous! I'm sorry that breakfast was busy and hectic, it can feel like that sometimes when everyone is coming in...More

    Reviewed 20 July 2016

    We paid £245 FOR ONE NIGHT! and in return got a very tired old room (up in the loft area) with a TINY bathroom! Bed was hard and breakfast was not hot at all either. So disappointing given what we had paid. Would not stay...More

    Thank mhg503
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 23 July 2016

    Dear mhg503, Thank you for posting your review of your stay. It is such a shame that you did not let us know while you were staying with us. We're really sorry that you have left with such a poor opinion of the hotel and...More

    Reviewed 19 July 2016

    I stayed in a Riverview room at the Best Western Palace Hotel. The room was very small, and on the top floor. The elevator/lift was barely large enough for one person and I took the stairs after my first trip up. Despite its small size,...More

    1  Thank lirwin13
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 23 July 2016

    Dear lirwin13, Thank you for your time in writing your review. I am so sorry about the disturbance from seagulls - that sounds really intimidating! I'm sure our Housekeeping Manager has a "scare-owl" on one of the ledges to try and prevent them loitering. I...More

    Reviewed 18 July 2016

    Well located on the River Ness. Easy walking distance to shopping, bus and train station. Hotel was spread out. If you have problems walking make sure you let the hotel know so they can get you closer to the lobby. The elevators were small but...More

    2  Thank SDDots
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 23 July 2016

    Dear SDDots, Thank you for reviewing your holiday with us. It's lovely that you have passed on your advice to everyone and you are absolutely right, whenever we can we will make sure our guests have their requirements met. The reception team are lovely and...More

    Glen Mhor Hotel & Apartments
    1,365 reviews
    #22 of 35 hotels in Inverness
     
    Beaufort Hotel
    490 reviews
    #24 of 35 hotels in Inverness
     
    Premier Inn Inverness Centre (River Ness) Hotel
    1,672 reviews
    #3 of 35 hotels in Inverness
     
    Holiday Inn Express Inverness
    842 reviews
    #12 of 35 hotels in Inverness
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$101 - US$364 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Romantic Hotel in Inverness
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Travelocity, Agoda, Cheap Tickets, Priceline, TripOnline SA, Cancelon, Hotwire, getaroom.com and Evoline ltd so you can book your Best Western Inverness Palace Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Scotland >
    • Scottish Highlands >
    • Inverness
    • Also Known As
    • Best Western Inverness Palace Hotel And Spa ,
    • Best Western Inverness Palace Hotel Inverness ,
    • Inverness Best Western ,
    • Best Western Inverness Palace Hotel & Spa Scotland
    Add Photo Photos
    Traveller (316)
    Room & Suite (214)
    Dining (50)
    Pool & Beach (23)
    Hotel & Grounds (228)
    Bathroom (13)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Premier Inn Inverness Centre (River Ness) Hotel
    1,672 reviews
    .17 km away
     
    Holiday Inn Express Inverness
    842 reviews
    2.79 km away
     
    Glen Mhor Hotel & Apartments
    1,365 reviews
    .27 km away
     
    Beaufort Hotel
    490 reviews
    .47 km away
     
    Nearby Restaurants
    Rocpool Restaurant
    1,641 reviews
    .09 km away
    Urquhart's Restaurant
    627 reviews
    .10 km away
    Cafe 1
    919 reviews
    .21 km away
    The Castle Tavern
    1,247 reviews
    .22 km away
    Nearby Attractions
    River Ness
    1,829 reviews
    .09 km away
    Inverness Museum and Art Gallery
    394 reviews
    .22 km away
    Inverness Cathedral
    353 reviews
    .14 km away
    Inverness Castle
    478 reviews
    .15 km away
    Ask a question
    Questions & Answers
    Keshhav T
    21 September 2017|
    Answer
    Response from Johnbhoy83 | Reviewed this property |
    It's about 10 miles from hotel, there's a bus service from the airport to city and it's a few mins walk from there.
    1
    Vote
    whiterabbit2754
    2 May 2017|
    AnswerShow all 3 answers
    Response from Della E | Property representative |
    Hi whiterabbit2754, Thanks for your question and I wanted to let you know that yes, we do have rooms which have "wet rooms". We also have frames and seats for use in the room on request. I hope this helps and thanks... More
    1
    Vote
    Bonnie B
    4 April 2017|
    Answer
    Response from Della E | Property representative |
    Hi Bonnie B, Thank you for your message, bookings through Great Rail Journeys are automatically allocated into Classic rooms. If you would like an upgrade then please contact Great Rail or the hotel directly to check... More
    1
    Vote
    Room Tips
    "Check on booking re space/view, some rooms very compact but sold as doubles. Best view at front of building..."
    Read review
    "Stay elsewhere!"
    Read review
    "We paid for a River Ness view and we were glad we did."
    Read review
    "upgrade to Riverview room"
    Read review
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