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About
Where the River Ness meets the Moray Firth, AC Hotel Inverness, the largest hotel in the city, offers modern accommodation in the heart of the Scottish Highlands. This perfectly positioned hotel is only a short walk from Inverness Railway Station and the finest shopping and sightseeing spots. Our thoughtfully designed guest rooms offer modern decor, flexible workspace, free Wi-Fi, a smart TV and plenty of space to unwind or focus before your meeting in a calm environment. The perfect blend of form and functions for a stay in Inverness. Guests can start the day with a European-style breakfast and end it with hand crafted cocktails at the AC Lounge. The restaurant completes the offer with tapas-style bites and local flavours, perfectly paired with iconic views across the river. After a long day of exploring the mystery and legend of Loch Ness, let us pour you a glass of our signature gin tonic whilst you welcome a moment of tranquillity on our riverside terrace. Unfold an enriching stay in one of Scotland’s most picturesque cities.
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HOTEL STYLE
Business
Location
97Great for walkers
Grade: 97 out of 100
73Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
Contact
Glebe Street, Inverness IV1 1VR Scotland
Getting there
Car HireSee all Inverness car hire
27Reviews1Q+A11Room tips
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My husband treated me to a night in this hotel which was nice because we've had noisy upstairs neighbours lately so was looking forward to a night of peace and quiet. The hotel is very nice and the staff very friendly. My husband received an email the night before our stay saying that they would have to down grade our room because of another booking, think he booked a suite so we accepted the down grade as long as we had a riverside view and they offered us a couple of free drinks at the bar and early check-in which was fine. The rooms are ok disappointed there was no dressing table so had to sit on the floor or stand and dry my hair next to the long mirror. It did have an espresso pod machine which is always a nice touch from the instant stuff hotels usually offer, biscuits or shortbread would've been nice. Free bottled water. I did feel the room was quite small (Premier Inn rooms do seem bigger) it did have a table and 2 chairs next to the window so we could admire the view of the river. The floors are laminated which i really don't think is the best idea, we were hoping for a night away from noisy neighbours but could hear loudly the people above us clomping about, this went on after midnight no idea why they had to feel the need to move around so much in such a small room but none the less carpets would've stopped this (maybe this is why they provided slippers?) Breakfast was excellent, not just your usual fry up just a lot fancier lots of choice, staff were very helpful. This hotel would be lovely in the summer when you can sit out next to the river and have a drink, will certainly pop in on a nice day for a drink. …
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was so excited to see this new addition to Inverness Hotels. The hotel itself is stylish, with friendly and professional staff. The lounge and bar area are lovely and the food is great. Superb patio looking onto the river, which will be lovely in the summer. Car parking (£10 per night which is not at all bad for inverness). Great location for restaurants, shops and bars. I am a frequent visitor to Inverness. I have stayed at AC Marriot's elsewhere and the standard is great. Stayed once here and the room was baking hot - no matter how I tried, I could not get it lower than 24.5 which seems to be what it is set at. The fan was blowing out hot air. I reported on check-out and an apology was offered and it was made to sound like a one-off and for some reason the air con in this particular room was faulty. Sadly, my second stay, in another room; completely different location, was even worse. Could not get it below 25 degrees, despite hours of trying. If this is the temperature in March, I can only guess that summer months will be unbearable. A huge shame for an otherwise perfect hotel. The heat in the room would put me off staying again and I will not recommend this hotel for this reason. Opening the (otherwise completely sound proofed) window is an option, but the outside/traffic noise would prevent sleep. I see other reviews are stating the same thing, so not just me! I really hope the hotel management can make the necessary repairs, otherwise this hotel will not be a favourite for frequent visitors.…
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dianna Bruce, General Manager at AC Hotel Inverness
Responded 1 week ago
Thanks Cosmopolitan294867 for leaving your review, I am disappointed to read about your stays and will have the system reviewed to ensure we don't have this problem as we move into warmer months. Feel free to reach out to me directly, I would be happy to discuss further - dianna.bruce@hotelco51.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This new hotel was clean and functional. Service at the front desk was friendly and efficient. When I asked if the room they were assigning me had a view, they offered to change it. I'd be happy to go back.
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dianna Bruce, General Manager at AC Hotel Inverness
Responded 1 week ago
Thank you for leaving us a review and hope you managed to enjoy the view! We look forward to seeing you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed for 3 nights mid-February - the check-in was quick but friendly, the room was really well-appointed, with comfortable beds. We were room only so didn't use the restaurant but it all looked really nice. We had a room with a river view which was very nice and quiet. We'll definitely stay again, thank you.
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Date of stay: February 2023
Value
Location
Service
Room Tip: Rooms with a riverside views are really nice and worth requesting.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dianna Bruce, General Manager at AC Hotel Inverness
Responded 1 week ago
Great to hear you had a good stay, thank you for the review. We look forward to welcoming you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the AC Marriott Inverness three times on a trip to Scotland. Service was amazing and the room with a river view on the top floor was extremely comfortable with great wifi. Although next to Friar Bridge, the soundproofing was very effective and I heard nothing from outside my room. How I miss my daily view! I must give a special mention to Henrik. He was a true ambassador for this hotel. He was always friendly and helpful, professional and his mocktails were addictive!! I hope it will not be too long before my next visit!
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Date of stay: February 2023Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Executive rooms with a river view are worth the extra cost.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dianna Bruce, General Manager at AC Hotel Inverness
Responded 1 week ago
Thanks for a great review, we will be sure to pass on to Henrik! We look forward to seeing you again for more mocktails :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great location, walking distance to the train station and a ten minute walk to the Inverness City Centre where there are loads of shops and great caffès. Rachael checked us in. It was done very quickly and professionally and she was very helpful at all times. Our stay has been fantastic, we cannot speak highly enough of the service we have received by the whole AC Marriott team specifically we like to highlight the great service given by Alex the manager, Holly, Caitlin from reception and Caitlin from the bar, Vito, Ali and Gemma from reception. A huge thank you to Henrik, he was amazingly professional. His service was outstanding. Thank you and we’ll definitely be back.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Dianna Bruce, General Manager at AC Hotel Inverness
Responded 1 week ago
Thank you 905trishv for takinf the time to leave a review and to make time to mention all our wonderful team - you have made their day! Look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Customer service Stand out for me was the customer service from reception. Friendly and accommodating. Room Hotel is new and the standard room a decent size for one person. Plenty of hanging space and a table and chairs. Shower huge and decent korres toiletries. Bizarrely, given paper cups in the room and very mean selection of coffee and tea, no biscuits. Fridge was not cold. It left me with a mean feeling of just being given the basics and absolutely no more. I was staying for work so fine but if it had been for fun, I would have been even more disappointed. Bar Large, decent bar although pricey. Location Lovely spot on the River and great walk. Only five mins walk from train station.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dianna Bruce, General Manager at AC Hotel Inverness
Responded 1 week ago
Thanks for taking the time to review us. The brand is changing from paper cups so watch this space! (we are going add biscuits in Inverness too) Hopefully next time you can see an improvement and not just visit for work!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff excellent. Efficient and lovely lovely people. Room small with open hanging rail. Adequate, not 4 star. Paper cups. Not a biscuit for coffee. No menus in the room or on TV. Heating controls a disaster. Ended up at 24.5 when trying for 18 degrees. No room service - bizarre. Towels small. No door tag for No Need For Housekeeping Small plates - choices don’t compliment each other. Hasselback potatoes were not crispy. Three choices of potato? Kale crisps - oddly horrid. Greasy. Nuts - run out at 6.30 pm? Olives - 20 large olives a bit excessive for one person? Marriot teething problems after all these years in the industry? Parking - don’t fancy your chances when busy. £10? Great location.
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Date of stay: February 2023Trip type: Travelled solo
Room Tip: Parking
River View.
Avoid kale crisps at all costs!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dianna Bruce, General Manager at AC Hotel Inverness
Responded 2 weeks ago
Thanks Virginia K for your feedback, glad you found the staff excellent, all other things we can work on as a new hotel so thank you. We hope to show you our improvements next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great new hotel in Inverness. The hotel is fresh, big and it feels like a proper city hotel in Inverness, which is different to some of the older Riverside hotels. Check in was smooth and the room was spotless, with the only exception was the bedside lamp was a little dusty. The room has hard floors throughout which isn't a problem really, however I think if I was on one of the lower floors, it may be noisy. The view over the river was great and the shower was excellent. Room also had a fridge and a coffee machine that didn't leak (I have had previous with these coffee machines so delighted). We did not eat at the restaurant however we did use the bar which is well stocked and reasonably priced for what is served. The bar staff are excellent but it did take a little while to get served. Will definitely stay again.…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Dianna Bruce, General Manager at AC Hotel Inverness
Responded 16 Feb 2023
Thanks Michael H for the lovely review, we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice new hotel. Staff are excellent, from reception to the bar. Rooms modern and fresh. Breakfast of a high standard for a buffet. Lovely decor and surroundings. Beds comfy and linens crisp. Some small things: Standard rooms are a little small. The cocktails (Lemon Drop Martini and Cosmo in particular) were too small. Parking is a problem at this hotel - not enough spaces and charged £10 a night so be warned. Arrive early or make arrangements to park elsewhere. Thanks for a lovely stay, will be back.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dianna Bruce, General Manager at AC Hotel Inverness
Responded 16 Feb 2023
Thanks barkwilde for your review, glad you had a lovely stay and thankyou for your comments so we can always look to improve. Look forward to seeing you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$92 - US$245 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandScottish HighlandsInverness
NUMBER OF ROOMS
191
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Claim Your ListingAC HOTEL INVERNESS: UPDATED 2023 Reviews, Price Comparison and 94 Photos (Scotland) - Tripadvisor
Frequently Asked Questions about AC Hotel Inverness
Which popular attractions are close to AC Hotel Inverness?
Nearby attractions include The Malt Room (0.4 km), Leakey's Second-hand Bookshop (0.2 km), and Greig Street Bridge (0.4 km).
What are some restaurants close to AC Hotel Inverness?
Conveniently located restaurants include Milk Bar, River House Restaurant, and Miele's Gelateria.
Is AC Hotel Inverness located near the city centre?
Yes, it is 0.4 km away from the centre of Inverness.
Are there any historical sites close to AC Hotel Inverness?
Many travellers enjoy visiting Inverness Castle Viewpoint (0.6 km), Inverness Town House (0.6 km), and Highland Railway Company 1914-1919 Memorial (0.4 km).