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Premier Inn Inverness West Hotel

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666 Reviews from our TripAdvisor Community

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Showing 628: English reviews
Lochinver, United Kingdom
Reviewed yesterday NEW

Have stayed at Premier Inns before and this one maintains the excellent standard I have previously experienced. Reception very helpful when I arrived early; my allocated room was not ready but they found me another straight away so I was able to get settled in and get on with my visit. Location is just west of Inverness, and though on...

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Thank HighlandsDave
Aberdeen, United Kingdom
Reviewed 4 days ago NEW

Great comfortable accommodation on the outskirts of Inverness. Would definitely recommended this accommodation if visiting Inverness with a family. Only a 5 minute taxi ride from the town centre. Friendly staff, clean and fresh throughout.

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Thank Sara D
Aberdeenshire, United Kingdom
Reviewed 5 days ago NEW

Really nice hotel in a nice quiet location, beautiful restaurant and plenty of free parking. Ideal for touring and sightseeing the beautiful highlands and ideal for taking a boat trip on the canal. Enjoy a walk down the canal from this location, so peaceful.

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Thank Elizabeth N
Lybster, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed whilst on a shopping expedition in Inverness, friendly staff, perfect room and the breakfast was spot on. Kids eat free is a definite bonus. Bar was good with a wide range of drinks, location near the canal is nice for an early morning walk.

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Thank Alan O
Cockermouth, United Kingdom
Reviewed 1 week ago

Clean, comfortable room. Plenty of space and excellent power shower. Delicious porridge in the morning. Easy to access near supermarkets and petrol stations. Friendly helpful reception staff. Comfortable good size bed.

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1Thank Vicky L
Preston, England, United Kingdom
Reviewed 1 week ago

We chose this premier Inn as it is literally round the corner from my sons house. It's handy for the city centre and for all other attractions. The room was clean, the staff were friendly and helpful.... the food in the restaurant was very good and th service was excellent. Will definitely book again........soon!!!

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1Thank Steve D
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear Steve D Wow thank you so much for your five star response and great feedback regarding your stay at Premier Inn West. I was delighted to hear that the room was clean and the staff were friendly and helpful and I have passed your kind comments to all the team. Once again thank you for taking the time to...

scotland
Reviewed 1 week ago

This is our second time at this hotel,the bedroom is massive,the bathroom which was disabled friendly,a walk in shower,having had hips and knees replaced,I cannot get in. The bath. The food was excellent,parking at a premium,even with a blue badge ten pounds per night.location fantastic for the town two minutes away,plenty of places to eat out. Eden court theatre five...

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1Thank marionwm
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear marionwm I would like to take the time to thank you for your five star response and kind feedback regarding your stay at Premier Inn West. I was delighted that you found the room spacious and managed to get one that had a walk in shower. We really do appreciate the feedback we receive as it helps us maintain...

Tranent, United Kingdom
Reviewed 3 weeks ago

DISGUSTING DIRTY ROOMS DIRTY BEDS STICKY CARPETS BEDDING FIT FOR RAGS TERRIBLE SERVICE. NEVER WOULD I EXPECT TO BE FORCED TO SLEEP IN SUCH DISGUSTING CONDITIONS .When rooms are in this condition they should be closed cleaned properly painted and replace the bed and bedding . i would not like to recomend this hotel based on the room we had...

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1Thank Michael G
WhitbreadHotels, Premier Inn Team at Premier Inn Inverness West Hotel, responded to this review

Hi Michael, Thank you for taking the time to review our Inverness West Hotel. I am extremely sorry to hear about your recent disappointing experience and am concerned to hear about the experience you had with your room and the staff at the hotel. Obviously these standards aren't acceptable so I've passed your comments onto the Operations Manager to follow...

London, United Kingdom
Reviewed 3 weeks ago

Can't complain, would stay again. Staff are friendly and professional. We stayed for 3 nights. Location was great so good access to town centre and also good for nice walks close by. Worth trying out the Loch Ness boat tour but we did 1 hour and thought this was enough however you could do longer but get left urqhart castle...

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1Thank callumA8638OB
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear callumA8638OB Wow thank you for your five star response and great feedback regarding your stay at Premier Inn West. It was really nice to hear that the team were friendly and that you found the hotel in a good location. i was also glad you managed to take a trip around the Loch and I hope you got some...

South East
Reviewed 3 weeks ago via mobile

Typical PI. Everything you need for a good stay. Friendly helpful staff, nice and quiet, good parking and a great spot to see the local sights from. The Ness restaurant is adjoining so you don't even need to go outside to get there, which with the Scottish rainfall is something of a bonus! Sadly we didn't get to see the...

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1Thank GrandadSouthEast
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear GrandadSouthEast Wow thank you for your five star response and kind feedback regarding your stay at Premier Inn West. I was really glad that you had a great stay and found the team really Friendly and helpful and I have passed your kind comments onto the team. It was a shame you didn't get to see the Northern lights...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Perched on the spectacular Caledonian Canal, just a few minutes' walk from the city centre ... more   less 

Additional Information about Premier Inn Inverness West Hotel

Address: Glenurquhart Road, Inverness IV3 5TD, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $78 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Inverness West Hotel 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Premier Inn Inverness West Hotel Scotland
Hotel Style:
#1 Best Value Hotel in Inverness
#3 Family Hotel in Inverness
#7 Business Hotel in Inverness
#9 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Inverness West Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Inverness West Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask when you book.if you are there for a break what. Does it matter the view..”
 of 5 bubbles marionwm, 27 Nov 2016 | Read review
“If you want quiet ask for a room away from kids”
 of 5 bubbles gizmolucky, 29 Oct 2016 | Read review
“Rooms normally allocated before you arrive, but we have usually stayed on first floor over looking golf course.”
 of 5 bubbles Marshharriers, 20 Oct 2016 | Read review
“Opt for a quiet zone”
 of 5 bubbles CDownie, 3 Oct 2016 | Read review
“All rooms probably the same sort of standard”
 of 5 bubbles 741christineb, 1 Oct 2016 | Read review
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