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We stopped over in Inverness for one night on our way to Skye. The hotel is by the riverside. A very old hotel. The bathroom floor tiles were cracked and loosened. The shower had only "not too cold" water. No hot water came out from...More
Some of the staff were very good but couple of trainees who did not have a clue, but you try to rise above that as someone is always learning and you need to have patience. This is an old type of Victorian hotel and whilst...More
Old hotel with its charms at good location by the river. Tesco supermarket next door. Noisy pipes. 1 lift only. Free wifi but it was not working that day. Bar at the front and restaurant at the back of the hotel. Coffee/tea available in room....More
Overall very solid, just not amazing.
Location could hardly be better, and if you take a river/castle view room, there's no better vantage in Inverness other than maybe the castle itself - it was worth the extra 20 gbp/night to me.
Service quality and responsiveness...More
Don't take a chance on this hotel. We haven't had water to shower or flush since yesterday. No options for relocation. Staff is kind but only to apologize. No communication from them nor resolution nor accountability.
When and of the hotel is fully renovated then...More
4 Thank 910JAB
Response from gm563, General Manager at Columba Hotel, InvernessResponded yesterday
Dear Guest, thank you for your feedback. We are very sorry for such a disappointing stay. We had a water pump fail in part of the Hotel on Friday 22nd September but was reported to a plumbing engineer who came out the following day to...More
US$78 - US$262 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Luxury Hotel in Inverness
Family Rooms ,
Number of rooms
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Good Afternoon, in response to your question, we do try to allocate rooms where guests that are booked as a group are as close as possible to each other. As there are a mixture of room types in the Hotel it is not always... More
Good Afternoon, in response to your question, we do try to allocate rooms where guests that are booked as a group are as close as possible to each other. As there are a mixture of room types in the Hotel it is not always possible to do this. However I have made a note of your comments and passed these on to our Reception Manager who will try and accommodate where possible.