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Imperial Hotel

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1 room 2 adults 0 children
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Imperial Hotel
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649 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Stornoway, United Kingdom
Reviewed 23 April 2014

Had booked 1nights stay in this hotel in December, later I decided to extend the booking by a night. Having checked online I was quoted about £40. When I phoned up to book this I quoted £150 for the night by the reception manager! After I stated I was quoted £40 online he agreed to give me that rate. I...

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Helpful?
Thank scotislander123
Oban, United Kingdom
Reviewed 23 April 2014

From the minute we arrived we were made so welcome by the lovely receptionist. The hotel is in a perfect location for access to shops , bars, restaurants etc. with reserved parking outside. The rooms were spotless and very comfortable with lovely views overlooking the loch. The staff were friendly, attentive and courteous. There was a wide variety of food...

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Helpful?
Thank Tricia M
Imperial H, General Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you very much for your feedback on our hotel through Trip advisor. All feedback we receive is greatly appreciated and we endeavour to make everyone’s stay here with us as pleasurable as possible. In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01397 702040...

York, United Kingdom
Reviewed 19 April 2014

The views blew us away. We had a huge window giving views of the loch and the mountains beyond. We spend hours just staring out of the window and that alone made us glad we'd selected this hotel. Other plus points: very convenient, central location (just off the main street, 5 mins from the station), great bath tub, helpful and...

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Thank Andrew T
Dundee, United Kingdom
Reviewed 17 April 2014

Stayed here with my husband for 3 days last weekend. Anyone who has read some of the bad reviews about this hotel, please ignore them!! All of the staff were very welcoming from arrival to departure. Our room was spotlessly clean and more than adequate for our needs. The reception, restaurant, bar and public toilets were also very clean. We...

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Helpful?
Thank irenemck
Imperial H, General Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you very much for your feedback on our hotel through Trip advisor. All feedback we receive is greatly appreciated and we endeavour to make everyone’s stay here with us as pleasurable as possible. In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01397 702040...

Stonehaven, Scotland, United Kingdom
Reviewed 15 April 2014 via mobile

Stayed here over the weekend with friends, wasn't the best place to stay noise from the street was dreadful with the night club at the rear of the hotel (avoid a room at the back of the hotel if possible) Clean rooms good staff. Restaurant Food wasn't very nice in the evening. Not suitable for disabled people as there's no...

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Helpful?
Thank Michael S
Imperial H, General Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for submitting your concern with regards to your recent stay at Best Western Imperial hotel and we offer you our sincere apologies that we couldn't meet your expectations. We strive in providing best possible services to each of our guests so that they can enjoy their stay at our establishments we have taken your observations into...

Montreal, Canada
Reviewed 14 April 2014

My husband and I stayed at the Best Western Imperial for one night in April. The hotel is very central and the free parking was very appreciated. We had a great view of the harbour from our room. Fort William's high street is a minute's walk away providing good shopping and food. The reception was very nice and helpful. The...

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Thank CanadianMAM
Preston, United Kingdom
Reviewed 4 April 2014

Thoroughly enjoyed our stay at the Imperial in Fort William, only possible issue which didn't affect us was parking. During busy periods this could cause a problem. Staff, rooms, service all first rate and would definitely choose this hotel again.

Review collected in partnership with Best Western GB
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Thank Sheila B
Imperial H, General Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience. We endeavour to give to all our valued guests’ excellent standards. We will...

Alford, United Kingdom
Reviewed 30 March 2014

Room at the price we paid - good value for money Breakfast - standard, good service, nice views from the breakfast room in the morning. Two night NO SLEEP, not due to anything the hotel did, other than being right beside a night club. As we where in Fort William for snow sports, our aim was not to get drunk...

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Thank Brokenpoppy
Imperial H, General Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for submitting your concern with regards to your recent stay at Best Western Imperial hotel. We strive in providing best possible services to each of our guests so that they can enjoy their stay at our establishments we have taken your observations into considerations and we will do our best in using this feedback as an...

Reviewed 30 March 2014 via mobile

We got to Fort William, tired and cold, to be greeted by a very friendly receptionist. We had the Imperial room, which was huge, with a four poster bed and a large bathroom, complete with jacuzzi bath. We ate in the bar and had a very tasty curry and the breakfast was very nice, and included in the price of...

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Thank awm67
Imperial H, General Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience. We endeavour to give to all our valued guests’ excellent standards. We will...

Paisley, Scotland, United Kingdom
Reviewed 30 March 2014

Ideal location for walking as this Hotel is located in the centre of Oban so plenty of shops and pubs so no taxis required. This Hotel is good value for money and is close to the Nevis Range for skiing will definitely return.

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Thank Mark L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Tennis Court
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Breakfast Available

Additional Information about Imperial Hotel

Address: Fraser Square, Fort William PH33 6DW, Scotland (Formerly Best Western Imperial Hotel)
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Price Range: $113 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Best Western Fort William
Fort William Best Western
Imperial Hotel Fort William, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
5 questions
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Polmont, United Kingdom
8 days ago
Glasgow, United Kingdom
Elgin, Scotland, United Kingdom
over a year ago

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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room towards the rear of the hotel and avoid the pub and A82 at the front”
 of 5 bubbles Penwhapple, 18 Jan 2017 | Read review
“If possible up grade but I would have been as happy in standard room”
 of 5 bubbles tartanterrior, 2 Jan 2017 | Read review
“Give this hotel a miss is you want a good night sleep”
 of 5 bubbles andyvaledecorators, 1 Jan 2017 | Read review
“Don't choose Room 10 unless your'e a smoker !”
 of 5 bubbles 484russellb, 15 Dec 2016 | Read review
“Room 40 faced the Loch but also the road”
 of 5 bubbles 615bobc, 30 Oct 2016 | Read review
5 of 5