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Alexandra Hotel

1,073 reviews
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Traveller (260)
Room & Suite (74)
Dining (22)
Overview
  • Excellent23%
  • Very good42%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Alexandra Hotel
Special Price: 10% off room rate
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,073)Write a Review
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All reviewsbuffet stylerailway stationstornoway black puddingcentral locationbit datedhigh streetsuperior roomhotel restaurantreception stafflovely hotelreception areacoach tourpublic areastown centrethe jacobite steam trainenjoyable staybreakfast was excellent
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21 - 25 of 957 reviews
Reviewed 25 October 2017

The hotel is across the road from the train station which was great when arriving at 10.oo on a winter's night. Reception was very friendly, and room was really comfortable with everything I needed. Bathroom was clean and had soap and shower gel in large...More

Thank mangrove123
Response from alexandramanager2017, Manager at Alexandra HotelResponded 27 October 2017

Thank you for taking the time to submit a review of your recent stay with us. It was a pleasure to read how much your enjoyed your stay with us, and I have taken note of your comment concerning decaffeinated coffee in the bedrooms. Please...More

Reviewed 21 October 2017 via mobile

Booked this whilst in Glasgow day before coming to Fort William. Went for it as it is dog friendly and had a decent rate for me and my 2 kids plus dog. 2 night stay right in the town minutes away from Ben Nevis. Decor...More

Thank Colin M
Response from alexandramanager2017, Manager at Alexandra HotelResponded 23 October 2017

Good Afternoon Thank-you for your positive review. In response to your comments on the dated décor, I can say that we are in the throes of a refurbishment. I hope to welcome you back to The Alexandra Hotel again in the near future. Kind Regards...More

Reviewed 21 October 2017 via mobile

We have been here all week and experienced on several occasions the rudeness of Colin, the duty manager. If this hotel wants to continue bringing in guests I suggest they address his unprofessionalism ASAP. Swearing behind the bar, rude to customers etc etc.

Thank RB1990a
Response from alexandramanager2017, Manager at Alexandra HotelResponded 28 October 2017

Good Afternoon Thank-you for your review. I would like to address your issue personally. If you are agreeable, please don't hesitate to contact me direct. alexandramanger@strathmorehotels.com Kind Regards Jamie Dunn Deputy Manger

Reviewed 19 October 2017

We spent here just one night, and we had a good night sleep. It is really comfortable and the location was perfect. It has a really good room service menu, and the service is quite nice. The only downside is we were located in the...More

Thank Gynll
Response from alexandramanager2017, Manager at Alexandra HotelResponded 19 October 2017

Good Afternoon Thank-you for your review. In regards to there being no phone in your room, I can say we are in the process of updating our communication system. I hope to welcome you back to The Alexandra again in the not to distant future....More

Reviewed 16 October 2017 via mobile

I had a 2 night stay at this hotel when I was climbing Ben Nevis. The location was perfect, within walking distance from Morrison's and a 10min drive to the car park for Ben Nevis. The hotel is a little dated but that didn't bother...More

1  Thank RebeccaAyris
Response from alexandramanager2017, Manager at Alexandra HotelResponded 17 October 2017

Good Afternoon Thank-you for your very positive review. I look forward to welcoming you back to The Alexandra in the near future. Kind Regards Jamie Dunn Deputy Manager

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Traveller (260)
Room & Suite (74)
Dining (22)
Pool & Beach (1)
Hotel & Grounds (194)
Bathroom (18)
Business Centre & Event Rooms (5)
About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$74 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$74 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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