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Alexandra Hotel

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Alexandra Hotel
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959 Reviews from our TripAdvisor Community

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Showing 857: English reviews
deeping
Reviewed 28 December 2015

Room very nice same there was no view. Breakfast was very good. Evening meal out of the four meals we had we had sprouts three times and the chef does not know how to cook them and the same goes with the potatoes in general food not brilliant. Would not stay here again. Only one lift and very small and...

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Helpful?
1Thank blue77Deeping
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you very much for taking time out to write a report on your experience at our Hotel, it is greatly appreciated. Please let me apologise to you that we did not live up to your expectations. As Traditional Nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125...

Liverpool, United Kingdom
Reviewed 23 December 2015 via mobile

Stayed over whilst on a trip visiting friends. Rooms of a good standard - sure it's a hotel with a history and character so be prepared for that in all the right ways. Misses out on 5 stars for me because no food available after 11pm on room service on a Tuesday night and no wifi -

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2Thank Marley3012
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your comments and feedback it is much appreciated. With regard to the Wi-Fi I am pleased to inform you that we now have Wi-Fi in all of our rooms and in all the ground floor public areas. With our being connected with infinity the internet speed is very good.

London, United Kingdom
Reviewed 13 December 2015 via mobile

So there's a lot of reasons I gave this place such a high rating which I usually don't do often. 1. Location - right in front of Fort William station an literally meters from shops, restaurants and pubs 2. People- really friendly and genuinely super nice not that london pretend happy! 3. Accomadation - the rooms are nice and facilities...

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3Thank Hasanul H
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for the feedback, I will pass on your comments to the to my staff team for which I know they will be grateful.

Reviewed 7 December 2015 via mobile

Needs refurbishment Rooms and bathrooms. Beds tired but just about passable which is a shame as breakfast was first class. Necesita reforma. Habitaciones y baños en necesidad de modernización, una pena porque el desayuno era de primera.

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Thank P.L L
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your feedback, we have taken note of your comments. The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years, and being an old hotel, we do have an ongoing refurbishment program which will be addressing the issues you have raised.

Arisaig, Scotland, United Kingdom
Reviewed 5 December 2015

Almost 100 people attended the chamber of commerce annual dinner and awards. I could not fault the venues, staff or food. Chris, Val and the team couldn't have done more to accommodate the event and make it a memorable evening. Highly recommend to anyone for a party, wedding or corporate dinner. Great service and superb value. Thanks to the Alex...

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1Thank HighlandGlemix
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your kind words of apreciation, it is greatly appreciated.

Chester, United Kingdom
Reviewed 1 December 2015

If you go to Fort William at the end of November you can expect the weather to be cold and wet, and we had hail, sleet and snow as well, but the welcome from the staff at the Alexandra Hotel was absolutely delightful! The hotel was warm and beautifully decorated for Christmas. The bedroom was spacious, the bed was comfortable...

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Thank Su T
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your kind words of apreciation, it is greatly appreciated.

Sheffield, United Kingdom
Reviewed 24 November 2015

We checked in at the splendid reception and then went to our room, the room was stunning and very large with nothing missing everything you needed. Great night out in Fort William great bars and a great indian restaurant we went to the one recommended by the girl on hotel reception. The next morning we went for breakfast in the...

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1Thank Antony S
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you very much for your comments, and please let me apologise to you for your breakfast buffet experience. I can assure you that most of our food is prepared fresh from local produce and continuously replenished throughout the breakfast service, with a temperature record being taken every 30 minutes. I am therefore not sure what could have happened in...

Reviewed 24 November 2015 via mobile

Stayed here for one night in November. First impressions - interior is a bit dated and the stairs could have done with a good clean. The lift was also fairly grim. The room however was just fine - clean, warm and quiet. The bathroom in particular was spotless. Was also pleasantly surprised by dinner - food and service excellent. Breakfast...

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1Thank MrsMac3
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your feedback, we have taken note of your comments. The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years, and being an old hotel, we do have an ongoing refurbishment program which will be addressing some of the issues you have raised.

Livingston, Scotland, United Kingdom
Reviewed 21 November 2015

I booked this hotel for a change from the usual place I use. I went for the Winter Sparkle Break for 3 days DBB for my husband and I. I suggest booking through their own website as they offer better deals. Check in was friendly aside from a staff member ( not the one I was dealing with) decided to...

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2Thank Diane S
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you, for your feedback, it is greatly appreciated.

Sydney, Australia
Reviewed 19 November 2015

I stayed for 8 nights. Although the weather was wet and cold, the service and friendliness of the staff was excellent. Nice warm room with a view, meals that my waistline will later regret, parking outside the door. Beats your modern sterile hotels any day. WiFi (Free) is only available in the public areas on the ground floor - which...

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1Thank Michael C
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you very much indeed for your kind words

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
A traditional nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. ... more   less 

Additional Information about Alexandra Hotel

Address: Parade, Fort William PH33 6AZ, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Price Range: $159 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alexandra Hotel 3*
Number of rooms: 93
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Also Known As:
Alexandra Hotel Fort William, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Alexandra Hotel staff and other travellers.
7 questions
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Glasgow, United Kingdom
3 months ago
Falkirk, United Kingdom
Derbyshire
over a year ago
over a year ago
Birmingham, United Kingdom
over a year ago

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Questions? Get answers from Alexandra Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1ts floor was quiet enough”
kevinkY5733EY, 8 Apr 2017 | Read review
“A high room facing out to the station gives good views”
dougalboy, 30 Mar 2017 | Read review
“Try and get a room near the stairs on each floor.”
susangP7847CI, 16 Mar 2017 | Read review
“Ask to eat in bistro instead of main restaurant.”
frasanne, 19 Feb 2017 | Read review
“superior rooms are offered for a small surcharge”
michaelgZ6950IC, 17 Feb 2017 | Read review
5 of 5