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Alexandra Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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976 Reviews from our TripAdvisor Community

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Showing 873: English reviews
Arisaig, Scotland, United Kingdom
Reviewed 5 December 2015

Almost 100 people attended the chamber of commerce annual dinner and awards. I could not fault the venues, staff or food. Chris, Val and the team couldn't have done more to accommodate the event and make it a memorable evening. Highly recommend to anyone for a party, wedding or corporate dinner. Great service and superb value. Thanks to the Alex...

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Helpful?
1Thank HighlandGlemix
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your kind words of apreciation, it is greatly appreciated.

Chester, United Kingdom
Reviewed 1 December 2015

If you go to Fort William at the end of November you can expect the weather to be cold and wet, and we had hail, sleet and snow as well, but the welcome from the staff at the Alexandra Hotel was absolutely delightful! The hotel was warm and beautifully decorated for Christmas. The bedroom was spacious, the bed was comfortable...

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Thank Su T
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your kind words of apreciation, it is greatly appreciated.

Sheffield, United Kingdom
Reviewed 24 November 2015

We checked in at the splendid reception and then went to our room, the room was stunning and very large with nothing missing everything you needed. Great night out in Fort William great bars and a great indian restaurant we went to the one recommended by the girl on hotel reception. The next morning we went for breakfast in the...

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1Thank Antony S
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you very much for your comments, and please let me apologise to you for your breakfast buffet experience. I can assure you that most of our food is prepared fresh from local produce and continuously replenished throughout the breakfast service, with a temperature record being taken every 30 minutes. I am therefore not sure what could have happened in...

Reviewed 24 November 2015 via mobile

Stayed here for one night in November. First impressions - interior is a bit dated and the stairs could have done with a good clean. The lift was also fairly grim. The room however was just fine - clean, warm and quiet. The bathroom in particular was spotless. Was also pleasantly surprised by dinner - food and service excellent. Breakfast...

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Helpful?
1Thank MrsMac3
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your feedback, we have taken note of your comments. The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years, and being an old hotel, we do have an ongoing refurbishment program which will be addressing some of the issues you have raised.

Livingston, Scotland, United Kingdom
Reviewed 21 November 2015

I booked this hotel for a change from the usual place I use. I went for the Winter Sparkle Break for 3 days DBB for my husband and I. I suggest booking through their own website as they offer better deals. Check in was friendly aside from a staff member ( not the one I was dealing with) decided to...

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Helpful?
2Thank Diane S
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you, for your feedback, it is greatly appreciated.

Sydney, Australia
Reviewed 19 November 2015

I stayed for 8 nights. Although the weather was wet and cold, the service and friendliness of the staff was excellent. Nice warm room with a view, meals that my waistline will later regret, parking outside the door. Beats your modern sterile hotels any day. WiFi (Free) is only available in the public areas on the ground floor - which...

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1Thank Michael C
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you very much indeed for your kind words

Tillicoultry, United Kingdom
Reviewed 19 November 2015 via mobile

Well placed in the town for all amenities. Rooms were basic but very clean. We did not have a view which was of no consequence as we were only there for 1 night. On saying that we didn't ask. The hotel is dog friendly. They are allowed in the public areas, obviously not in the restaurant. Staff are friendly and...

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1Thank rose-arch25
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you very much for your comments. As the Alexandra Hotel is a large hotel we do have a refurbishment program where rooms and public areas are upgraded continuously year on year.

Inverness, United Kingdom
Reviewed 19 November 2015

We stop here for lunch when travelling south on the A82. This time it was difficult to park in their large car park. There was a charity fund raising event in the entrance to the restaurant which made finding the way in difficult. The food is good and the staff helpful. It always appears busy with local people lunching. We...

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2Thank gammond2015
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for taking time out to post a review, we appreciate your comments.

Trewern, United Kingdom
Reviewed 19 November 2015

We were booked into this hotel on a statesman rail trip arriving at 8.30 pm. There were approx 100 people due to lack of staff even though they new we were combing, we were queuing outside fortunately it had stopped raining, most of the people were elderly!. When we did get in there was no one to help with luggage...

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1Thank Sue C
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you Sue for your feedback. I was especially disturbed to hear of your experience with us during your stay and I most sincerely apologise to you for the less than adequate service you got from us. In addressing a couple of the issues that you raised. Being an old hotel the internal infrastructure does not allow for a larger...

Buffalo, New York
Reviewed 11 November 2015

We stayed just one night while traveling around Scotland. Location is fine and restaurant was OK. Breakfast is what you expect for buffet and was pretty good (variety, scrambled eggs were fluffy, etc.). The room we stayed in was small and warm (too warm). We weren't able to get the temperature down and had to open the window. Our biggest...

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Helpful?
Thank Mark D
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you, for your feedback, it is greatly appreciated.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
A traditional nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. ... more   less 

Additional Information about Alexandra Hotel

Address: Parade, Fort William PH33 6AZ, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Price Range: $159 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alexandra Hotel 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Alexandra Hotel Fort William, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Alexandra Hotel staff and other travellers.
7 questions
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Glasgow, United Kingdom
4 months ago
Falkirk, United Kingdom
Derbyshire
over a year ago
over a year ago
Birmingham, United Kingdom
over a year ago

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Questions? Get answers from Alexandra Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at front have fantastic views”
Northcotequine2013, 20 May 2017 | Read review
“our room was on the third floor on the west side no noise at all”
W3436MNmarkw, 17 May 2017 | Read review
“Go for the most expensive option when booking.”
LMcVL, 17 May 2017 | Read review
“Ask for a quiet room if possible.”
J5235DEldp, 30 Apr 2017 | Read review
“1ts floor was quiet enough”
kevinkY5733EY, 8 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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