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Muthu Fort William

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Achintore Rd, Fort William PH33 6ED Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$253
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (218)
Room & Suite (89)
Dining (31)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 20/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Muthu Fort William
Updated 20/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 20 hotels in Fort William
Location
Cleanliness
Service
Value

See why so many travellers make Muthu Fort Williams Hotel their hotel of choice when visiting Fort William. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

As your “home away from home,” the hotel rooms offer a flat screen TV, and getting online is easy, with free internet access available.

Guests have access to 24 hour front desk while staying at Muthu Fort Williams Hotel. In addition, West End Hotel offers free breakfast, which will help make your Fort William trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

Nearby landmarks such as Seated Sculpture (0.1 mi) and Bronze Ford Model T (0.3 mi) make Muthu Fort Williams Hotel a great place to stay when visiting Fort William.

While in Fort William be sure to experience local ribs favourites at The Stables Restaurant & Grill, Ben Nevis Bar and Restaurant, or Highland Star Chinese Restaurant.

If you’re looking for things to do, you can check out Saint Andrew's Church (0.4 mi) or Lochaber Geopark Visitor Centre (0.2 mi), which are popular attractions amongst tourists, and they are all within walking distance.

We’re sure you’ll enjoy your stay at Muthu Fort Williams Hotel as you experience all of the things Fort William has to offer.

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Property amenities
Free parking
Free internet
Internet
Free breakfast
Taxi service
Meeting rooms
Non-smoking hotel
24-hour front desk
Bar / lounge
Restaurant
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Room features
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Languages Spoken
English, Polish
545Reviews3Q+A100Room tips
Traveller rating
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Popular mentions
Jackie G wrote a review Dec 2021
1 contribution1 helpful vote
We booked for 2 nights in a deluxe double room with a loch view. The payment of £194 was taken out of my account 3 days before we got there. I phoned ahead to say we were arriving before check in time and they said the room was ready. When we got there, there was no one on reception and our booking form and payment receipt was lying on the counter with a room key. Room 3. The room was tiny. You couldn't swing a cat in it. There was a tiny window which all the heat from a tiny heater went out off. There was no heating throughout the whole hotel. The duvet hrdly covered the bed. The paintwork was dirty and peeling off the wall in places. The room next to ours was a double and was far larger than ours. When we asked if we had the wrong room we were told it was the deluxe . I feel there is false advertising at this hotel. There was no organisation at breakfast. The man who eventually did serve us had his coat on. Breakfast was basic and it stated on the menu we could only have ONE of any item on the list. The toast was cold and we got 1 slice each. Staff really couldn't have cared less about their guests. Will never stay at this hotel again.
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Date of stay: December 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Surya Dev, General Manager at Muthu Fort William
Responded 11 Dec 2021
Dear Guest, Thank you for taking time to make a review. We are sorry for the incident and will report it to the due Department. We hope to welcome you back in the near future. Warm regards, Muthu Fort William Hotel
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jimmychef wrote a review Dec 2021
hamilton scotland7 contributions8 helpful votes
We arrived at the hotel to be greeted at reception with a member of staff wearing no mask, but that was only the beginning not one single member of staff wore any masks. I believe that any hotel I stay in has a duty of care to look after their guests, I find this hotel lacked this in mainly one part, I think this hotel should have informed myself that the heating was broken. We went into the bar at 5.00 for a drink it was freezing We then had the person who served us surrounded us with electric convection heaters and to be told they were having technical difficulties with the heating. We had dinner around 6.45 they moved us to another table and again surrounded us with heaters, the barman asked if we wanted to move into the small conference room as it wasn't quite as cold, we ended up going to our room at 7.30pm as it was impossible to sit in the bar for a drink with the cold temperature. Breakfast was served in the small conference room which was still freezing. We went out for the day and made the decision when we went back to check out 2 days early we checked out at 3.00 Saturday we were asked why we were leaving early when I explained it the person in reception just looked perplexed and took our key. The hotel has still charged us for our 3 nights, but with the heating issues and not informing us before we arrived they have failed intheir duty of care towards their guests and should at least be offering us back a refund of our 2 nights we didn't stay in the hotel, the irony of all this is we only chose this hotel because we had a fabulous stay in the muthu alexandra hotel in oban in October.
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Date of stay: December 2021
Rooms
Location
Service
1 Helpful vote
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Response from Surya Dev, General Manager at Muthu Fort William
Responded 11 Dec 2021
Dear Jimmychef, Thank you for taking time to make a review. We are sorry for the incident and will report it to the due Department. We hope to welcome you back in the near future. Warm regards, Muthu Fort William Hotel
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Ronnie K wrote a review Dec 2021
Errol, United Kingdom261 contributions125 helpful votes
Ok lets get the needs improvement stuff out of the way 1st We booked a table for two and turned up on time but there was nobody at the front desk nor was there anyone else about. We found what looked like a group of folk having a meeting which were actually the staff and it was apparent that they were not expecting us. A gentleman (glasses ,beard about 40 ish) then took over and directed us to our seat by the window which had a great view across the loch in spite of it being wet and misty. The room was very cold and the wife was freezing and at thqt point we were defo thinking that this was not going to be a very good experience but sometimes your host can turn it around from a bad start and that is what happened here. The gentleman who served us was very polite , friendly and apologised for the cold as they had a problem with their heating which was very plausable as storm Arwen had just breezed on by a day before and he provided us with a heater which helped greatly. He also gave my wife a complimentary latte extra hot. We were joined in the room by 4 old ladies and one of them told us about the previous owners and how they always used to meet up at the Muthu for afternoon tea etc which was what they were having I presume possibly on another Groupon deal and judged by the amount of cakes and sandwiches looked to be equally as good a deal as we had. However it was very concerning to us what she was saying about the new owners the fact that they were Malysian (which should not make a blind bit of difference) and that it was not the same yet they were being treated very well by the same gentleman we had and having some banter with him also but sometimes the elderly should be a little less judgemental as things do change and instead of winnying about it explain why its not the same and see what they can do about it the industry needs bums on seats just now so I hope that as we were there in the afternoon it got busier later on. It certainly deserves to be given a chance as once he got going our server was excellent. The hotel itself has some lovely decor and was spotlessly clean the food was very nice and tasty indeed and a bargain at £16.50 for a 3 course meal with a menu that was very well varied to cater for anyones taste so all of you up there should be falling over yourselves to grab this bargain and give the Muthu your custom you will not be disappointed. I was so impressed with the turnaround from the bad start that I was going to give him a tip but he actually refused it stating that he apologised for the cold and the slow start which was a 1st for me but shows that it's not all about the money. Trust me folks I love eating out and have a lot of reviews on here about it and if it sorts out the organizational side of things and the locals give them a chance through wintertime and give it the support it deserves till the tourists arrive in spring you can all enjoy some good food and service too at the Muthu.
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Date of stay: November 2021
Cleanliness
Service
Room Tip: Just there for a meal
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1 Helpful vote
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Response from Surya Dev, General Manager at Muthu Fort William
Responded 6 Dec 2021
Dear Ronnie, Greetings from Muthu Fort William Hotel!!! Thank you for your valuable feedback and very kind and encouraging words. We are delighted to see that you had a memorable stay experience at our Hotel. Your compliments have been conveyed to the entire Team and will certainly motivate us to strive for further excellence. On behalf of our entire Team, we thank you for your patronage and hope to see you again during your next visit to our hotel. Assuring you of our best attention and personalised services at all times. Warm Regards Muthu Fort Williams
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Ishu M wrote a review Dec 2021
1 contribution
Had a really relaxing break here with my family. The room was spacious with great facilities and a good view. The housekeeping was done well, honestly very good standard. Breakfast was tasty with good service. My son is Autistic and his food timings are little different than standard Hotel timings but all the staff who assisted us in Hotel can’t be any more helpful. Every time I asked something they delivered with smile. Hotel got good parking space which is bonus. Thanks to Mr. Amit who booked our room with perfect view and also thanks to Mr. Deepak and all his team in hotel for great hospitality. Looking forward for my next weekend away and stay.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Surya Dev, General Manager at Muthu Fort William
Responded 6 Dec 2021
Dear 987ishum, Greetings from Muthu Fort William Hotel!!! Thank you for your valuable feedback and very kind and encouraging words. We are delighted to see that you had a memorable stay experience at our Hotel. Your compliments have been conveyed to the entire Team and will certainly motivate us to strive for further excellence. On behalf of our entire Team, we thank you for your patronage and hope to see you again during your next visit to our hotel. Assuring you of our best attention and personalised services at all times. Warm Regards Muthu Fort Williams
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Manju wrote a review Nov 2021
1 contribution
It was one of the best hotel to stay in highland. The staff is very helpful and hotel is cleaneed. Best of our stay was we got lovely meals through out our stay. The bar is very nice with lot of varieties of liquor. Previously we stayed in different hotels fort william but this hotel ia overall different experience and lot of caring staff
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Date of stay: November 2021Trip type: Travelled with family
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Response from Surya Dev, General Manager at Muthu Fort William
Responded 28 Nov 2021
Dear Guest, Greetings from Muthu Fort William Hotel!!! Thank you for your valuable feedback and very kind and encouraging words. We are delighted to see that you had a memorable stay experience at our Hotel. Your compliments have been conveyed to the entire Team and will certainly motivate us to strive for further excellence. On behalf of our entire Team, we thank you for your patronage and hope to see you again during your next visit to our hotel. Assuring you of our best attention and personalised services at all times. Warm Regards Front Desk Team Muthu Fort Williams
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PRICE RANGE
US$48 - US$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
west end fort william, west end hotel fort william
FORMERLY KNOWN AS
The West End Hotel
LOCATION
United KingdomScotlandScottish HighlandsLochaberFort William
NUMBER OF ROOMS
51
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Frequently Asked Questions about Muthu Fort William
Which popular attractions are close to Muthu Fort William?
Nearby attractions include West Highland Museum (0.4 km), 3 Wise Monkeys Climbing (0.4 km), and Bronze Ford Model T (0.4 km).
What are some of the property amenities at Muthu Fort William?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Muthu Fort William?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Muthu Fort William?
Yes, free parking is available to guests.
What are some restaurants close to Muthu Fort William?
Conveniently located restaurants include The Wildcat, The Geographer, and Crannog Seafood Restaurant.
Is Muthu Fort William located near the city centre?
Yes, it is 0.8 km away from the centre of Fort William.
Which languages are spoken by the staff at Muthu Fort William?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Muthu Fort William?
Many travellers enjoy visiting Dun Deardail fort (1.0 km).
Does Muthu Fort William have any great views?
Yes, guests often enjoy the harbour view available here.
Is Muthu Fort William accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.