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I am from Glasgow and my partner and I stayed here for 2 nights as we were up for our friends 50th. The hotel staff are so friendly and helpful, they just couldn't do enough! The hotel room was immaculate and lovely. The food was...More
The arranged tea following our mothers funeral service was arranged at this hotel.
On arrival , there was no member of staff to greet our grieving family, relatives and friends. There appeared to be no coordination of staff or help with guests to get seated....More
The service provided was well below average; there was zero friendly or considerate ambiance giving the type of occasion. The quality and presentation of the food for the occasion was mediocre at best. The tables had missing items such as side plate knife and napkins,...More
Great service by Julie there was other tables in but nothing was a problem to her for us, there was 10 of us including 4 children and we got served quick, food was great and nothing was an effort 😀 Defo worth going even for...More
This is the second time that we have called in to have something to eat and we were not disappointed. Service with a smile and the food was very good. No juke box or television which was nice. Next time you are in Alness please...More
Despite there being a sign outside the hotel saying that food was served all day, my party of 4 was told that food was not served till 5.00pm when we arrived at 3.30pm. A bit misleading, don't you think?
25 September 2014|
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Response from Becca C | Property representative |
Hi Robert. Sorry for the confusion. Management will look into this. Can you please email us & we will get back to you shortly