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Hallmark Hotel Irvine

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Hallmark Hotel Irvine
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859 Reviews from our TripAdvisor Community

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Showing 844: English reviews
Glasgow, United Kingdom
Reviewed 3 June 2015

Lovely hotel with friendly helpful staff from reception to room cleaning staff. Evening meal was delicious, we all cleared our plates. Rod Stewart tribute was fantastic. 2.5hrs of great songs & entertainment. Breakfast was plentiful & tasty. Will definitely recommend a stay here.

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Helpful?
Thank ANTHONY S
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Anthony S, We are delighted that you have given us a 5 star review! The Rod Stewart tribute night was a roaring success and these are the type of events that we are looking to provide more often. Please keep an eye on our website and facebook page for forthcoming events as it would be great to see you...

Reviewed 3 June 2015 via mobile

Terrible hotel. Crowded room. Useless wifi. Over presented basic food in a terrible atmosphere restaurant. Would not recommend anybody to stay here. Over priced below standard bad fire safety practices in place. Blocked exits fire doors to protected stairways wedged open.

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Helpful?
1Thank Paul B
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Paul B, Please accept my most sincere apologies that you felt we only delivered a product and service to you that you feel was worth 1 star. As you can see from other reviews on tripadvisor, this sort of review is really out of the ordinary for us. If you would like to discuss your stay with us in...

Ruthin, United Kingdom
Reviewed 30 May 2015

Stayed here for one night while I was on business. Its clean and comfortable with very long corridors ! (Note to self - don't take so much luggage next time ) Good buffet breakfast Dinner was good also Staff friendly and helpful

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Helpful?
Thank A1bossywoman
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear A1 Bossywoman, Thank you for your kind comments after your recent stay with us. We do try to make the hotel as comfortable as we can, so that all our guests feel at welcomed and valued. I do hope to see you return in the near future, Best Regards, Gerry

Halifax, United Kingdom
Reviewed 29 May 2015

My husband and I spent two nights at this four star hotel which included breakfast on both days and one evening meal. The hotel itself is very clean, however it is very tired and has absolutely no soul to it at all. We felt that it was very much a slightly more upmarket travel lodge. The staff were courteous but...

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Helpful?
Thank Lesley W
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Lesley S, Thank you for taking the time to let us know about your recent stay with us here at Menzies Hotel, Irvine. We are disappointed to hear that you feel aspects of your stay was not up to what you expected and for this I apologise. If you would like to discuss your stay in more detail please...

Sunderland, England, United Kingdom
Reviewed 29 May 2015

when we arrived we had not been booked in but the staff soon sorted it out and we were given a beautiful room and a free drink as an apology .stayed for three nights , dinner bed and breakfast and once again the food and staff were wonderful. nothing is ever a bother to them.

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Helpful?
Thank 4muriel
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear 4muriel, Thank you very much for your 5 star review following your recent stay with us here at Menzies Hotel, Irvine. As a service led hotel, this type of feedback is excellent to hear! We hope to see you return in the near future, Best Regards, Gerry

Reviewed 23 May 2015

(Posted having discussed issues with the very friendly General Manager) We stayed 4days 3nights as part of a coach/hotel package from West Yorkshire. The hotel is surrounded by a business park/upmarket housing estates but, basically, is in the middle of nowhere - about a mile outside of the small town of Irvine. I never ventured out on an evening but...

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Helpful?
Thank chris n
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear chris n, Thank you very much for taking the time to post your constructive review and also please accept my thanks for calling myself directly to discuss your experience. With us being a service led hotel, I am extremely delighted that you found our team excelled in this. Myself and the rest of the management team are delighted with...

Melbourne, Australia
Reviewed 23 May 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank peterL8765GQ
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

scotland
Reviewed 20 May 2015

We booked this hotel for a weekend break through superbreak. It was an excellent price for a 2 night stay with breakfast and evening meal on first night. I e-mailed the hotel a few days earlier to ask for a quiet room as this was a special birthday present. On arrival we were met by a pleasant girl at reception...

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Helpful?
Thank roversScotland
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear roversScotland, Thank you for your very kind comments regarding your recent stay with us here. I am delighted you had an excellent weekend with us. Please do not be a stranger, we would love to welcome you back, Best Regards, Gerry

Reviewed 20 May 2015 via mobile

I came to Scotland to visit some friends that live nearby. Checking in was quick,friendly & informative. Room was clean and had a large comfortable bed. Breakfast was amazing, what a selection. Staff were friendly and I must mention William, he arranged a special surprise for my friend's birthday.

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Helpful?
Thank LittleMiss12345
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear LittleMiss12345, I really appreciate you taking the time to let us know about your recent stay with us here at Menzies Hotel, Irvine. I am delighted that had a great stay with us and that you found our breakfast offering to your liking. I have also shared your comments with William - who is an excellent member of our...

East Kilbride, United Kingdom
Reviewed 20 May 2015

Have stayed here numerous time. It is always a lovely place to stay. The staff are friendly and helpful. The rooms are a good size and the beds comfy. The restaurant has a good menu and the food is lovely.

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Helpful?
Thank MEFRM
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear MEFRM, We are all delighted that you have had another great experience whilst visiting us here at Menzies Irvine. I have shared your very kind comments with the team here at the hotel, Best Regards, Gerry

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located just outside Irvine, in Ayrshire, one of Scotland's most beautiful areas and only seven miles from Prestwick Airport, the Hallmark Hotel Irvine is perfectly placed for both business and leisure. The hotel facilities include 128 en-suite bedrooms including family rooms, a contemporary Brasserie restaurant, relaxing lounge bar and a 9 hole junior golf course. Whether you are wanting to explore the beautiful Ayrshire countryside or simply have a relaxing weekend break, the Hallmark Hotel Irvine is the ideal choice. ... more   less 

Additional Information about Hallmark Hotel Irvine

Address: 46 Annick Road, Irvine KA11 4LD, Scotland (Formerly Menzies Irvine)
Region: United Kingdom > Scotland > Ayrshire > North Ayrshire > Irvine
Price Range: $85 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Irvine 4*
Number of rooms: 128
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Also Known As:
Menzies Irvine Hotel Irvine
Menzies Hotel Irvine
Irvine Menzies Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Irvine staff and other travellers.
12 questions
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craigavon
over a year ago
Penrith, United Kingdom

See all questions (12)

Questions? Get answers from Hallmark Hotel Irvine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“seek a ground floor room but all are tired .. no hot water for bathing or shower as boiler capacity inadequate forr hotel size”
DavidW848, 11 Apr 2017 | Read review
“All rooms are quiet”
Siv862, 11 Apr 2017 | Read review
“Don't stay in 259 it's got no heating! It's too cold to sleep”
Cloudy036, 10 Feb 2017 | Read review
“long corridors, most rooms are the same.”
alexhV42FK, 30 Jan 2017 | Read review
“Stayed on 2nd floor Only 2 high No lifts. our room looked over the town very nice view 255”
celtic2003, 9 Jan 2017 | Read review
5 of 5