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Mercure Ayr Hotel

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617 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Ingleton, United Kingdom
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 December 2015

Excellent accommodation Everything very clean tidy and comfortable Lift available. to different floors Also disabled access to hotel ,Grand view of coast from room. Good parking facilities at rear. Central to shopping, shore , night venues Very Helpful and friendly staff

Helpful?
Thank 645margaretannm
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your stay with us. I am delighted that your stay was such an enjoyable one, it is always a pleasure to read such positive comments. I will be sure to pass on your comments to the entire team and we hope to be able to welcome you back again in the near... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 December 2015 via mobile

The car park needs more spaces (made more clear by the giant dis-used multi-story car park next to it). The first room we were put into had a leaking shower that Would Not fully turn off. All rooms come with a bed which is not a double bed but in fact two single beds pushed together with a grand canyon... More 

Helpful?
1 Thank Kristine A
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your stay with us in December although I am disappointed that your stay was not enjoyable. Please accept my sincere apologies. During the month of December, as with many other hotels, we hosted a number of Christmas parties over the weekends. I am sorry that the noise from this disturbed you and... More 

kirkintilloch
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 December 2015

Just back from xmas party night on Saturday night. Second year we have done this and once again had a fabulous time. We are a party of 5 women 50`s plus. First of all when we arrived and checked in got our rooms 1 triple and 1 twin. We had requested rooms at the front but never got them. We... More 

Helpful?
Thank SUSANCKIRKINTILLOCH
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your stay with us recently. I am delighted that, on the whole, you all had such an enjoyable time. I am especially pleased that you had such a great night at our Hollywood Nights Christmas Party and will be sure to pass on your praise to both the Kitchen and Restaurant Teams.... More 

scotland
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 December 2015

Normally I stay in 5 star hotels but I wanted somewhere priced well and in the centre of Ayr for one night.-- ,booked Mercure with a little trepidation.--BUT IT WAS FABULOUS. Wonderful very friendly staff, wonderful oh-so-comfortable room (lovely and warm!!) immaculately clean with everything you could need. Coffee lounge great place to sit (they even have newspapers to read... More 

Helpful?
Thank caroledolly
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Lady McLean-Smith Thank you for your feedback following your recent stay with us. I am delighted that your stay was such an enjoyable one. I will be sure to pass on your comments to the team, especially Neil, Abi, Emily and Chrissy, who I know will take great motivation from them. We hope to be able to welcome you... More 

scotland
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 December 2015

Room was clean,but the toilet was a terrible mess with bath panel hanging off in fact nearly all the bathroom fittings were needing attention only consolation was a comfortable bed the rest of the hotel was quite nice pool ok

Helpful?
1 Thank ScotlandJoey
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your recent stay with us, although I am of course disappointed that your stay was not an enjoyable one. Please accept my apologies. We shall investigate your comments with the maintenance team and look to see where improvements can be made at hotel level. I am pleased that you found the bed... More 

Stewarton, Scotland, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 December 2015 via mobile

Was there for my works night out at the hotel's Hollywood themed party night on the 5th December 15. This is the second year running I've been to their party nights and I didn't think the hotel could top last year's but they manged it. First of all the menu that was on offer was great and the food was... More 

Helpful?
2 Thank Iain S
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks four your comments following your recent stay with us. I am delighted that you had such an enjoyable time at our Hollywood Nights Christmas Party and will be sure to pass on your praise to the whole team. We will look forward to welcoming you back for a third year next year and see if we... More 

Southampton, United Kingdom
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 December 2015 via mobile

Recently stayed at the hotel , what can I say . Room was a disgrace . Panels falling off in bathroom . Some of the worktop in bathroom was broken leaving a very sharp edge . Bedroom carpet was stained . No ceiling light so room was very dark and dingy . Lift was being upgraded on our last visit... More 

Helpful?
1 Thank lewitom
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your comments following your stay with us although I am disappointed that your stay was not an enjoyable one. Please accept my apologies. Your comments have been passed on to the maintenance team so that they can investigate and rectify what is immediately possible. The renovation of the lifts has only been in progress since... More 

Travellers are raving about these Ayr hotels

Glasgow, United Kingdom
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 29 November 2015

We stayed here for one night in a superior room and the room was gorgeous, it also had a small extra bedroom with double sofa bed and large tv so would be suitable for families with children, the hotel reception area, lounge bar and restaurant were all beautiful and the breakfast in the restaurant was very good and the quality... More 

Helpful?
1 Thank OrlandoClara
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you so much for your feedback following your stay with us, I am delighted you had such an enjoyable time. I will be sure to pass on your comments to the entire team who I know will take great motivation from your praise. We will look forward to welcoming you back to stay with us in the... More 

glasgow scotland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 November 2015

Just back from a great weekend with my sister, great value with Autumn deal, hotel is in central location, fabulous food and service, staff all pleasant, looking forward to our next girlie weekend soon

Review collected in partnership with Mercure Hotels

Helpful?
Thank eviegrant
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your stay with us, it is always a pleasure to read such positive comments. I will be sure to pass your praise on to all concerned and we will look forward to welcoming both yourself and your sister back to the hotel very soon. Kind Regards Lindsay Steele More 

Pitlochry, United Kingdom
Level Contributor
114 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 26 October 2015

we had read a few reviews for this hotel. we were pleasantly surprised when we arrived, reception staff were very friendly & efficient, they also mentioned the lift problem (which we had read about on this site) it was no problem to us once we got used to going to the basement first but there was a notice explainig this... More 

Helpful?
2 Thank ch00chter
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feddback following your recent stay with us. It is always nice to read that you had such a pleasant stay. I will be sure to pass on your comments to the team and we will hope to be able to welcome you back again very soon. Kind Regards Lindsay Steele More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mercure Ayr Hotel

Address: Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: $89 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Ayr Hotel 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Ramada Ayr
Ayr Ramada
Mercure Ayr Hotel Ayrshire
Hotel Style:
#4 On the Beach Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ayr Hotel staff and other travellers.
5 questions
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scotland
5 months ago
7 months ago
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9 months ago

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Questions? Get answers from Mercure Ayr Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front facing rooms have a view of Kyle of Lochalsh rear facing have a view of the Kyle shopping centre… I would ask for a room at the front”
 of 5 bubbles CoogMeister, 2 Dec 2016 | Read review
“Try and get a room away from the lifts.”
 of 5 bubbles robertn758, 16 Nov 2016 | Read review
“Rooms with a sea view are best on higher floors”
 of 5 bubbles jackiew511, 7 Nov 2016 | Read review
“Upper floor ,overlooking the front of hotel”
 of 5 bubbles maureenm431, 30 Oct 2016 | Read review
“Get a room at the front on a high floor, I assume they will have sea views which would help.”
 of 5 bubbles KeaMorecambe, 12 Oct 2016 | Read review
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