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Horizon Hotel

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#9 of 18 Hotels in Ayr
Certificate of Excellence
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1 room 2 adults 0 children
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Horizon Hotel
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441 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Ayr, United Kingdom
Reviewed 9 July 2015

I have been visiting this hotel weekly with a group of 6 to 8 women for the past 5 weeks for afternoon tea/coffee [plus lunch once). The staff at all times have been very welcoming and friendly and fast. Nothing is too much trouble for them. The scones are great. Very light and flavoursome, served with jam and cream. Their...

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Helpful?
1Thank Tiamariarosie
Craig M, Manager at Horizon Hotel, responded to this review

Dear Guest We would like to take the time to thank you for your very kind review of the Hotel and we are glad that you enjoy coming to eat and relax with us. We pride ourselves on good customer service and are happy that your little dog loves it too. We hope to see all of you ladies again...

Vancouver, Canada
Reviewed 6 July 2015

The hotel is very very unique. As with all establishments there are things that need to be improved on. The first thing I would like to say is our room was brutally warm to the point where I only got 2 hours of sleep. There was no air conditioning or even a fan and even worse, the heat was on...

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1Thank ReviewGuyusa
Glasgow, United Kingdom
Reviewed 1 July 2015 via mobile

My partner visited fir lunch. Reasonable priced with a main £6.95, I had Thai fish cakes followed by the lasagna. Thai fish cakes were salmon shaped into tiny patties with a little chilli, I was not happy with my starter. Main was lasagna which was "there" nothing to rave about. Edible. I won't revisit for lunch. Just ok, did not...

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Thank alyson c
Grangemouth, United Kingdom
Reviewed 23 June 2015

Great to see all the same staff all of who are so helpful and away happy to help.food Brillant had our room as always rooms 10 / 8 .great for walking on beach .handy for walking up the town plant to see and do .j m t .more and hottie Nessie the dogs

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2Thank jamie m
Wolverhampton, United Kingdom
Reviewed 23 June 2015

A small family-run hotel, it is a little gem. Having stopped in the hotel every 6 months for probably 10 years, shows how satisfied I am with it. Very friendly staff who remember you by name, you can book specific rooms to suit. Food in the restaurant is of high quality and the views over to Arran are spectacular at...

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2Thank Richard V
Craig M, Manager at Horizon Hotel, responded to this review

Dear Guest . Thank you for your kind words, its nice to hear that after 10 years we still make you feel as welcome as the 1st time you visited. Look forward to seeing you soon. Kind Regards Tracey

dumfriesshire
Reviewed 21 June 2015

Booked this hotel to stay when attending races . The décor is a bit dated but the hotel is lovely and clean . Staff are very nice . We got an early check in which was great :-) Our room had a fantastic view of the sea . We had booked for 2 course dinner bed & breakfast and the...

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1Thank kaz43red
Craig M, Manager at Horizon Hotel, responded to this review

Dear Guest Thank you for taking the time to leave a lovely review of the Hotel. We are glad you enjoyed your stay and also that you sampled the food and enjoyed it too. We look forward to welcoming you back soon. Kind Regards Tracey

London
Reviewed 3 June 2015

We need a hotel for one night in Ayr. Another couple of reviews said the staff were very friendly and helped make our decision. The hotel did not disappoint. We had dinner in the lounge and had a great view of the sunset. Nice walk along the Lang Scots Mile. Very nice hotel. We were back up a couple of...

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1Thank JTR12
Craig M, Manager at Horizon Hotel, responded to this review

Thank you so much for your review of the Hotel. We are glad that you enjoyed your stay with us and that the staff had contributed to your stay being an enjoyable one. We are a family friendly hotel and pride ourselves with excellent staff and good customer service. We look forward to welcoming you back again soon. Kind Regards...

Glasgow, United Kingdom
Reviewed 24 May 2015

My wife and I stayed here for a night in April and it was not a good choice. There was guests with kids that ran up and down corridor until 11pm and when the Adults were going to there rooms after midnight there was lots of shouting and banging that wakened us both. Staff did not seemed interested when I...

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2Thank Stephen C
South Ayrshire, United Kingdom
Reviewed 20 May 2015

The Horizon is a very modern, friendly hotel on the seafront. It is probably the most dog friendly hotel in the area. Whether dropping in for a coffee or a meal you find the same friendly attention. The coffee is good, as is the food and it is obviously very popular for weddings and similar celebrations.

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3Thank EuanRitchie
Craig M, Manager at Horizon Hotel, responded to this review

Thank you for your kind review Euan. We are glad you enjoy the coffee we provide and we are very much a family friendly hotel., We like to welcome our guests and make them feel like they are part of our Family.

Kilwinning, United Kingdom
Reviewed 13 May 2015 via mobile

We had our wedding in Ayr and were staying at the Horizon as we had previously stayed before. As a special request we had asked to get the same room. Not only did we get the same room but the service given was amazing. There was no request that the girls couldnt handle. It was all handled with a proffessional...

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2Thank draco23

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Horizon Hotel is the ideal location and a popular venue for holidays, short breaks, and activities, weddings and business functions.Offering quality and affordability, the Horizon Hotel is an award winning three star Scottish Hotel providing Scottish hospitality, and friendly efficient service. ... more   less 

Additional Information about Horizon Hotel

Address: Esplanade, Ayr KA7 1DT, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: $134 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horizon Hotel 3*
Number of rooms: 22
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Also Known As:
Horizon Hotel Ayr, Ayrshire
Hotel Style:
#3 On the Beach Hotel in Ayr
#8 Family Hotel in Ayr
#9 Romantic Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Horizon Hotel staff and other travellers.
6 questions
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over a year ago
West Dunbartonshire, United Kingdom
Ayrshire, United Kingdom

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Questions? Get answers from Horizon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent room though very warm at times.”
 of 5 bubbles lizb506, 21 Mar 2017 | Read review
“Insist on a comfortable bed !!!”
 of 5 bubbles N5681FIianm, 17 Mar 2017 | Read review
“Ask for sea view”
 of 5 bubbles 915jackiec, 10 Mar 2017 | Read review
“Showers need to be checked from housekeeping.”
 of 5 bubbles , 5 Mar 2017 | Read review
“Sea view is the best”
 of 5 bubbles 797juneh, 5 Mar 2017 | Read review
5 of 5