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Western House Hotel

850 reviews
#1 of 17 Hotels in Ayr
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Traveller (168)
Room & Suite (104)
Dining (20)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“courtyard room”(84 reviews)
“main building”(72 reviews)
“jockey club”(31 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from Western House Hotel
Offers & Announcements: Wine|Dine|Stay
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (850)Write a Review
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Show reviews that mention
All reviewscourtyard roommain buildingjockey clubayr racecourserace coursewedding guestswedding meallovely hotelwedding receptionfirst classhot chocolateevery member of staffnice toucheslittle extrashuge bedchecking outwould highly recommend this hotel
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211 - 215 of 835 reviews
Reviewed 25 July 2016 via mobile

Stayed here for 3 nights in one of the courtyard rooms. First impressions were a bit of a let down as the hotel itself is very impressive. No lifts which for us was ok but be warned. Our room on the top floor was clean...More

Thank esiuoLx1
Response from WesternHouse014, General Manager at Western House HotelResponded 26 July 2016

Good afternoon esiouLx1 Thank you for the amazing review. I am pleased to see that you enjoyed all aspects of service and your stay. The staff work hard to improve everyone's experience and we are always thinking of the little things like complimentary Tea &...More

Reviewed 24 July 2016 via mobile

We were married in this beautiful hotel and couldn't fault any aspect of it from the initial enquiries to checking out as Mr & Mrs. The staff are so friendly, professional and organised that every part of our wedding planning meetings and wedding day itself...More

Thank GVSmall
Response from WesternHouse014, General Manager at Western House HotelResponded 26 July 2016

Good afternoon GVSmall Thank you for leaving such a great review. We work hard to ensure that everyone who visits is well looked after and I have to complement the team and say that they consistently make every wedding that we do look easy, a...More

Reviewed 18 July 2016

Attending The Open was a lot of fun and coming home each night to the Western House was a delight. The hotel is charming and the staff was always ready to be very helpful. In Scottish warmth they welcomed us every time we set foot...More

Thank Lawrence S
Response from WesternHouse014, General Manager at Western House HotelResponded 26 July 2016

Good afternoon Lawrence S Thank you for taking the time to leave such a great review. I am pleased to see that the staff looked after you and that you enjoyed your time with us here at Western House Hotel. We hope to see you...More

Reviewed 17 July 2016

We stayed here on our wedding night 21st May. When we went to buy drink we were told no cash accepted so you had to charge it to the room. Staff were nice and room was lovely, breakfast was a disaster. There was 8 people...More

Thank Nikki A
Response from WesternHouse014, General Manager at Western House HotelResponded 28 July 2016

Good morning Nikki A. Thank you for leaving a review regarding your visit to Western House Hotel. May I please start by apologising about the breakfast on May 21st. This was a one off occasion where we didn't quite hit the mark and we did...More

Reviewed 17 July 2016

Stayed in one of the chalets at the front of the main building. It was well laid out with everything we could want.....fruit, sparkling and still water, dressing gowns, slippers etc etc. This was great value for money as it was actually cheaper than the...More

Thank 902SamC
Response from WesternHouse014, General Manager at Western House HotelResponded 26 July 2016

Good afternoon 902SamC Thank you for leaving a fantastic review regarding your visit to Western House. I am pleased to see that you enjoyed all the wee touches and the value offered. We look forward to seeing you again. Kind regards, Gary White Hotel General...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$74 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ayr
#4 Business Hotel in Ayr
#7 Romantic Hotel in Ayr
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$74 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ayr
#4 Business Hotel in Ayr
#7 Romantic Hotel in Ayr
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (168)
Room & Suite (104)
Dining (20)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Pam K
26 August 2017|
AnswerShow all 5 answers
Response from WesternHouseHotelAyr | Property representative |
Hi Pam K. Check in is from 2pm and check out is by 11am. Hope this helps! Kind regards, Gary White General Manager
1
Vote
Janice M
28 July 2017|
AnswerShow all 3 answers
Response from WesternHouseHotelAyr | Property representative |
Hi Janice M. Breakfast is from 7am -10am Monday to Saturday and 8am - 10am on Sundays. Hope this helps! Kind regards Gary White General Manager
1
Vote
murray1508
4 June 2017|
AnswerShow all 2 answers
Response from WesternHouseHotelAyr | Property representative |
Good morning Murray1508. We do our best to offer early check in for anyone who requests it, however this is not always possible and cannot be guaranteed. rem2226 is correct in that it really does depend on the level of... More
2
Votes
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1234
Room Tips
"Select a room in the main building if possible although the Courtyard rooms are very nice as well"
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"Situated in grounds of Ayr Racecourse."
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"ask for a view over the raccourse"
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"Location right on Ayr racecourse"
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