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Holiday Inn Express Hamilton

541 reviews
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Traveller (46)
Room & Suite (31)
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Overview
  • Excellent34%
  • Very good44%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“retail park”(70 reviews)
“car park”(61 reviews)
“sausage”(66 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviews (541)Write a Review
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All reviewsretail parkcar parksausagebeanscroissantsvue cinemafree parkingnext doorself servicefrankie and bennyshot itemsshopping centrelimited choicecar detailscar registrationsofa bedwould stay again
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11 - 15 of 524 reviews
Reviewed 5 January 2018 via mobile

This is typical Holiday Inn Express, neat, clean, friendly, good breakfast, good location. Only issue I have is car parking, it competes with retail outlets and cinema and fast food chains, not easy to get a space. Would use again.

Thank eric_adam
Response from ExpressHamilton, General Manager at Holiday Inn Express HamiltonResponded 8 January 2018

Thanks Eric for the kind words about your recent stay and we look forward to seeing you again. Regards Mark

Reviewed 30 December 2017

Stopped in this hotel for one night when going to visit relatives. Well appointed spotlessly clean public and bedroom areas ,efficient, welcoming staff. Very reasonably priced. Exactly what you'd expect from the brand. My only drawback was the parking issue. Whilst it is free to...More

Thank h527
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 31 December 2017

Dear Guest, Thank you for taking the time to review your recent stay. I'm delighted to hear you found the hotel spotlessly clean and the staff to be welcoming. Unfortunately the retail car park is extremely busy over the festive period and weekends however spaces...More

Reviewed 29 December 2017 via mobile

From the moment we check in, we were warmly welcomed - Very friendly and obliging staff. The hotel is very clean and room is the right size. Very comfortable bed and pillows. I didn’t hear any noise so I had a very quiet night. I...More

Thank Carol2511
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 30 December 2017

Dear Guest, Thank you for your excellent review. It's fantastic to hear you received a warm welcome and found the hotel to be very clean and comfortable. I'm delighted that you had a good nights sleep and would definitely return. We look forward to seeing...More

A TripAdvisor Member
121
Reviewed 29 December 2017 via mobile

Nothing was to much - from the check in to the check out - staff was friendly- a very clean hotel. Ian is a asset to the Hotel. Rooms was large and clean. Free parking and complimentary Breakfast was great. Thank you HIEX Hamilton for...More

Thank A TripAdvisor Member
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 30 December 2017

Dear Guest, Thank you for taking the time to review your recent stay. It's fantastic to hear you had such an enjoyable stay and found Ian to be extremely helpful. We hope to welcome you back again in the near future. Yours Sincerely , Lauren

Reviewed 27 December 2017

nice clean well situated hotel very friendly staff arrived early not a problem room was ready so allowed us in only issue was car parking had to park in the retail center car park arrived xmas eve and the shops were packedMore

Thank g00nersf0rever
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 28 December 2017

Hello g00nersf0rever, It is great that you took the time to inform us that you enjoyed your recent festive stay in Hamilton. Thank you for your lovely comments regarding staff and cleanliness. We look forward to welcoming you back at a time when the car...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$71 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (46)
Room & Suite (31)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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helenq54
1 January 2018|
AnswerShow all 2 answers
Response from Paul E | Reviewed this property |
I apologise for overlooking this request. I did not have a dog with me and did not make enquiries in that regard. I believe that assistance dogs are accepted but unsure otherwise.
0
Votes
Alex B
29 July 2017|
AnswerShow all 2 answers
Response from thebooler | Reviewed this property |
Hi Alex, reception is covered 24/7 and staff are very amenable.
1
Vote
lynnie30
3 February 2016|
AnswerShow all 6 answers
Response from James M | Reviewed this property |
Staff are very understanding and will assist in every way possible If you are aware that you are running late Telephone in advance and intimate an ETA .
0
Votes
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12
Room Tips
"not to take the facing the road"
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"We had 3rd floor room overlooking Bins/Air Conditioning Units. So not a room at the back"
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"Double bed is huge :)"
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"Has a large disabled room."
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