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Clayton Hotel Silver Springs

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Clayton Hotel Silver Springs
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913 Reviews from our TripAdvisor Community

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There are newer reviews for Clayton Hotel Silver Springs
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Showing 876: English reviews
Cork, Ireland
Reviewed 4 weeks ago

Stayed here due to attending an event. Booked an executive room and asked for an upgrade if available. Was told on arrival they had suites available but as they had not been renovated we were in the "best" room so chose to stick with what I had. The room was average and I would rate it on a par with...

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Helpful?
Thank Genevieve S
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Genevieve, Thank you very much for taking the time to post a review in relation to your recent stay. I was terribly disappointed to have read your review, especially as I personally met you upon your departure and there was no mention from your part about all the issues you encountered, as I would have loved to have the...

Reviewed 4 weeks ago via mobile

We have lunch out most Sundays and would consider that we are easy enough to please and I have never written a bad food review. Today we went to the Bar in Clayton silversprings having been there about 18 months ago previously. We were bitterly disappointed with the food served today - the worst meal out we have had in...

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Helpful?
Thank Marie O
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Marie O, Thank you very much for taking the time to write a review in relation to your recent dining experience. I am terribly disappointed to have read your comments, and I can only apologise for our shortcomings. I would very much welcome the opportunity to discuss the issues you raised in more detail, and also have the opportunity...

County Dublin, Ireland
Reviewed 4 weeks ago

I travelled to Cork from Dublin for a black tie dinner in the Silver Springs Clayton Hotel. I arrived at the last minute.com only to discover that I had forgotten the stud buttons for my shirt. Panic! I was really looking forward to meeting my Cork colleagues. What would I do? I phoned reception explained the dilemma and the receptionist...

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Helpful?
Thank michaelowens250
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Michaelowens250, Thank you very much for your terrific comments. We are delighted that you were able to attend your function without further delay, and I wish to thank you for your kind comments about our team, that once again went the extra mile to assist our guests. I wish to thank you again, and we look forward to welcoming...

Cork
Reviewed 5 weeks ago

My review is solely based on dining experience. The first occasion was a family event (daytime not night) and when we returned after to our car we found a large scratch running the whole length of the car on asking I was told that they had no cameras in that area of the hotel, we were parked in the carpark...

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Helpful?
Thank CorkBbrown
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear CorkBbrown, Many thanks for your recent review from February 2016, i can re assure you that we have improved our service in all our Food & Beverage areas as Customer care and good service are paramount to us all here at Clayton Hotel Silver springs I hope you afford us the opportunity of coming to visit us again Yours...

Tipperary republic of ireland
Reviewed 21 January 2017

I recently spent one night here and was sorry it was a short stay.You are greeted at reception by friendly pleasant staff and nothing is a bother.The rooms have all been upgraded as has the hotel in general.The food in the bar was gorgeous and a great selection to choose from.The staff are very pleasant and friendly and the atmosphere...

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Helpful?
1Thank Michellet888
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Michellet888 Thank you very much for such a wonderful review. We are delighted that you had an enjoyable stay and We look forward to welcoming you back soon. Yours sincerely, Tracy Newman Operations Manager

Reviewed 17 January 2017

Situated on the edge of the city on the Dublin road this is a very convenient base for those visiting Cork by car. The hotel is modern and very well appointed. The Bar / Grill has a lovely view over the river Lee. The hotel is busy and check-in was a bit of a hassle for us - the first...

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Helpful?
Thank HiltoniaF
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Terence Thank you very much for your review. i would like to aoplogise with the mix up with the rooms not being serviced, i am glad you enjoyed the 5th floor rooms as we have just completed a refurbishment of 2 floors to this standard and we aim to continue with more this year We re in the process...

Reviewed 17 January 2017 via mobile

I stayed here last weekend with my girlfriend for our anniversary, me and my girlfriend like to go for breaks away alot and this hotel was by far the nicest! we stayed in a junior suite and it was perfect, jacuzzi bath in the suite and a large sitting area, bed was so comfy and very large, what made our...

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Helpful?
1Thank Sean B
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Sean B Thank you very much for such a wonderful review. We are delighted that you and your girlfriend enjoyed your stay and that you departed with such lovely memories. We look forward to welcoming you back in march. Yours sincerely, Tracy Newman Operations Manager

Clonmel, Ireland
Reviewed 17 January 2017

Booked a last minute break at Silversprings, Cork with family. Great ambiance overall starting from the staff at reception. Lovely and spacious room. Excellent top class breakfast with plenty of options. Love to come back soon. Next time we will try and request for a room with windows facing the River lee :-)

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Helpful?
2Thank Sarath2017
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Sarath2017 Thank you very much for such a wonderful review. We are delighted that you had an enjoyable last minuter break and that you departed with such lovely memories. We look forward to welcoming you back soon. Yours sincerely, Tracy Newman Operations Manager

Reviewed 16 January 2017

Myself and my two small boys had to stay in the hotel short notice due to a family emergency. The hotel staff were very accommodating and helpful. The family room package was very reasonable. I would definitely recommend staying there to anyone with a family.

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Helpful?
3Thank Aideen B
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Aideen B Thank you very much for such a wonderful review. We are delighted that you and your family enjoyed your stay and that you departed with such lovely memories. We look forward to welcoming you back soon. Yours sincerely, Tracy Newman Operations Manager

Reviewed 4 January 2017 via mobile

Had a lovely stay on New years eve. I have stayed here a few times and always find the staff helpful. It was obviously a very busy night. My friends and I had a lovely meal in the lounge and stayed on for drinks after. The staff were so good even though the place was extremely busy and food came...

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Helpful?
2Thank Tina9099099
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Tina9099099, Thank you very much for taking the time to write such lovely review. We are delighted that we helped you in kick-starting the new year with such wonderful memories. We look forward to welcoming you back soon. Yours sincerely, Tracy Newman Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Set in sylvan terraced grounds just 3km from the city centre and 11km from Cork Airport. With over 100 guest rooms, superb cuisine, versatile conference facilities, fully equipped leisure facility & exceptional service the Clayton Hotel Silver Springs has everything you need to make your stay as comfortable & enjoyable as possible. ... more   less 

Additional Information about Clayton Hotel Silver Springs

Address: Silverdale Silversprings Dublin Road | Tivoli, Cork, Ireland (Formerly Silver Springs Moran Hotel)
Region: Ireland > Province of Munster > County Cork > Cork
Price Range: $110 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel Silver Springs 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
Silver Springs Moran Cork
Hotel Silver Springs Moran
Silver Springs Hotel Cork
Hotel Style:
#8 Spa Hotel in Cork
#13 Romantic Hotel in Cork
#15 Family Hotel in Cork
#15 Luxury Hotel in Cork
#17 Business Hotel in Cork
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Questions & Answers

Here's what travellers have asked, with answers from Clayton Hotel Silver Springs staff and other travellers.
3 questions
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Questions? Get answers from Clayton Hotel Silver Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the upgrade, the rooms are all good but the better rooms are on higher floors with city views.”
 of 5 bubbles Y7975YOmarkc, 11 Feb 2017 | Read review
“For a good room go to another hotel!”
 of 5 bubbles genevieves937, 30 Jan 2017 | Read review
“Look for a room at the front of the hotel overlooking the river and not beside a lift”
 of 5 bubbles HiltoniaF, 17 Jan 2017 | Read review
“Request for rooms facing the River lee.”
 of 5 bubbles Sarath2017, 16 Jan 2017 | Read review
“Choose renovated room.”
 of 5 bubbles 356nickt, 15 Nov 2016 | Read review
5 of 5