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Clayton Hotel Silver Springs

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Clayton Hotel Silver Springs
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930 Reviews from our TripAdvisor Community

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Showing 893: English reviews
Cork, Ireland
Reviewed 12 February 2017 via mobile

Stayed here last summer and I must say it is like a different hotel. Myself and my boyfriend had a lovely meal in the casual dining area, very relaxed atmosphere, it was busy but the staff were well able and more than happy to assist. The room was fabulous I upgraded to a superior room on arrival for €20 which...

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Helpful?
Thank okeydokes123
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear okeydokes123, Thank you very much for taking the time to write such wonderful review. We are delighted that you noted the tremendous work invested to bring this hotel back to the level expected from a 4 star hotel, but all these investments would not mean much if we didn't combine it with the fantastic efforts of our staff on...

Kildare, Ireland
Reviewed 12 February 2017

From a business point of view we use Clayton Hotel Silver Springs regularly. My latest stay was up to the usual high standards. The food is good and the staff are switched on and very professional. I was kindly upgraded and the room with a view of the city was great, thank you.

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Helpful?
Thank Mark C
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Mark C, Thank you very much for taking the time to write such lovely review. I also wish to thank you for your regular customs, as it is great to hear that we are consistently meeting your high expectations. We look forward to welcoming you back soon. Yours sincerely, Juan Pablo Trossero Front Office Manager

County Clare, Ireland
Reviewed 6 February 2017

We stayed for 2 nights in a Junior Suite the jacuzzi didn't work properly,only 1 tap worked so it took almost and hour to fill and not all the jets worked. The stopper in the sink wouldn't open so there was constantly water in the sink. When we got into the room it smelt damp and there was mould on...

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Helpful?
Thank chl0e1111
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Chl0e1111, Thank you very much for taking the time to post a review in relation to your recent stay. First and foremost I wish to thank you for your kind comments in relation to our team. It is imperative that even though you encountered issues throughout your stay, you were impressed with the friendliness of our staff. I also...

Reviewed 5 February 2017 via mobile

Myself & my boyfriend stayed 2 nights in the Clayton and really enjoyed it, we stayed in the junior suite which was fab only flaw was the tap on the jacuzzi wasn't working so had to fill with the shower part so it took around 45 mins to fill it. The room was very clean except for mould on the...

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Helpful?
Thank Rebecca K
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Rebecca K, Thank you very much for your lovely feedback. We are delighted that you enjoyed your stay, and I wanted to apologise for the inconvenience caused with the malfunction in the jacuzzi. We look forward to welcoming you back soon. Yours sincerely, Tracy Newman Operations Manager

Ireland
Reviewed 5 February 2017 via mobile

Recently stayed here for one night, this is a lovely hotel on the outskirts of Cork and one of the finer properties of the Clayton group. The decor is very modern, the hotel was spotless and staff were superb. My room was located on the 3rd floor, the bathroom was small but recently refurbished and in pristine condition. I attended...

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Helpful?
Thank Edwina69
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Edwina69, Thank you very much for posting a review in relation to your recent stay. We are delighted that you had such a wonderful stay and we look forward to welcoming you back soon. Yours sincerely, Tracy Newman Operations Manager

Reviewed 4 February 2017 via mobile

This is an excellent hotel. Stayed for our anniversary, the room was beautiful and staff were very helpful. Manager Tracy even went out of her way to source a tooth brush & toothpaste when I mentioned I forgot mine, and also booked us a table with a beautiful view. These personal touches really make all the difference when choosing a...

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Helpful?
Thank Denise D
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Denise D, Thank you very much for your kind comments. It was a privilege to welcome you and your partner for such a special occasion, and we look forward to see you again soon (don't forget your toiletries this time!) Kind regards Tracy Newman Operations Manager

Limerick, Ireland
Reviewed 1 February 2017

I am Robin O'Donnell CEO of Hibernian Antiques Fairs, Ireland's longest established countrywide Antiques Art & Vintage Fair organisers. We ran our Fair here every year twice yearly for 25 years. Our Cork National Antiques Fair was a resounding success over all of those years and we had a fantastic relationship with the previous owners. Both Fitzpatrick's and Moran's. When...

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Helpful?
Thank Robinodon
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Robin, We feel this feedback is inappropriate and unfair. Our last communication with you was in January 2016 during which we discussed in length the rates you were offered with the hotel. It was decided that those rates could not be sustained. We wish you all the best with your future endeavors. Should you have future events that you...

Cork, Ireland
Reviewed 30 January 2017

Stayed here due to attending an event. Booked an executive room and asked for an upgrade if available. Was told on arrival they had suites available but as they had not been renovated we were in the "best" room so chose to stick with what I had. The room was average and I would rate it on a par with...

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Helpful?
Thank Genevieve S
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Genevieve, Thank you very much for taking the time to post a review in relation to your recent stay. I was terribly disappointed to have read your review, especially as I personally met you upon your departure and there was no mention from your part about all the issues you encountered, as I would have loved to have the...

Reviewed 29 January 2017 via mobile

We have lunch out most Sundays and would consider that we are easy enough to please and I have never written a bad food review. Today we went to the Bar in Clayton silversprings having been there about 18 months ago previously. We were bitterly disappointed with the food served today - the worst meal out we have had in...

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Helpful?
Thank Marie O
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Marie O, Thank you very much for taking the time to write a review in relation to your recent dining experience. I am terribly disappointed to have read your comments, and I can only apologise for our shortcomings. I would very much welcome the opportunity to discuss the issues you raised in more detail, and also have the opportunity...

County Dublin, Ireland
Reviewed 28 January 2017

I travelled to Cork from Dublin for a black tie dinner in the Silver Springs Clayton Hotel. I arrived at the last minute.com only to discover that I had forgotten the stud buttons for my shirt. Panic! I was really looking forward to meeting my Cork colleagues. What would I do? I phoned reception explained the dilemma and the receptionist...

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Helpful?
Thank michaelowens250
Juan Pablo T, Manager at Clayton Hotel Silver Springs, responded to this review

Dear Michaelowens250, Thank you very much for your terrific comments. We are delighted that you were able to attend your function without further delay, and I wish to thank you for your kind comments about our team, that once again went the extra mile to assist our guests. I wish to thank you again, and we look forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Set in sylvan terraced grounds just 3km from the city centre and 11km from Cork Airport. With over 100 guest rooms, superb cuisine, versatile conference facilities, fully equipped leisure facility & exceptional service the Clayton Hotel Silver Springs has everything you need to make your stay as comfortable & enjoyable as possible. ... more   less 

Additional Information about Clayton Hotel Silver Springs

Address: Silverdale Silversprings Dublin Road | Tivoli, Cork, Ireland (Formerly Silver Springs Moran Hotel)
Region: Ireland > Province of Munster > County Cork > Cork
Price Range: $121 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel Silver Springs 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
Silver Springs Moran Cork
Hotel Silver Springs Moran
Silver Springs Hotel Cork
Hotel Style:
#8 Spa Hotel in Cork
#13 Romantic Hotel in Cork
#15 Luxury Hotel in Cork
#15 Family Hotel in Cork
#17 Business Hotel in Cork
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Questions & Answers

Here's what travellers have asked, with answers from Clayton Hotel Silver Springs staff and other travellers.
3 questions
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Questions? Get answers from Clayton Hotel Silver Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Executive rooms I stayed in on 6th floor had a lovely, river aspect and far enough above the traffic.”
 of 5 bubbles MargaretBSK, 19 Mar 2017 | Read review
“Not recommended”
 of 5 bubbles MaireadCollins, 16 Mar 2017 | Read review
“Check out TV reception”
 of 5 bubbles johnha2017, 14 Mar 2017 | Read review
“Higher floor is best for great views”
 of 5 bubbles visitor1910, 13 Mar 2017 | Read review
“If uou have limited mobility , requt a room near a lift. Corridors are long”
 of 5 bubbles Ventry, 6 Mar 2017 | Read review
5 of 5