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Clayton Hotel Silver Springs

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913 Reviews from our TripAdvisor Community

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Showing 876: English reviews
Reviewed 11 February 2015

This hotel is brilliant, but on the second night of our stay there was a stag party put on the same floor as us. At 4 am in the morning there was people running around banging doors, screaming and breaking items belonging to the hotel. This lasted 2 hours straight and no one even came up once to check that...

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Helpful?
2Thank Duffy320d
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Duffy320d, Thank you very much for taking the time to post a review. I am terribly sorry for the disruption caused during your second night. Since this review was posted we have been in touch via email, and I am delighted that you will be visiting us so that we can demonstrate to you and your partner, that this...

Reviewed 11 February 2015

Decided to take a break away for two nights before my due date and went for this hotel. To be honest it was more hassle and stress than it was worth due to the rude reception and accounts staff. A pre authorisation of 200 was taken from my bank account, more than the price we were paying for the room...

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Helpful?
1Thank Cityslicker1234567
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Cityslicker1234567, Thank you very much for taking the time to write a review in relation to your recent stay. I am terribly sorry for the inconvenience caused by the preauthorization taken on your credit card, and I completely appreciate your frustration. Regrettably we have contacted the bank and we have done our utmost to have the amount released back...

Dublin, Ireland
Reviewed 5 February 2015

Stayed on a one night B, B and evening meal. Great value and excellent staff. Nice bar with table service. Restaurant food and service was exceptional . Only drawback for this hotel is its distance to the city centre but taxi are available with little wait time.

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1Thank Priority3333
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Priority3333, Thank you very much for your lovely review. We are delighted that you enjoyed your stay and that you our staff made such great impression. We strongly believe that complimenting our staff is the best praise our customers can give, as they make the difference from a good to a great experience.. We look forward to welcoming you...

Dublin, Ireland
Reviewed 31 January 2015

Stayed here for two nights, last week of January 2015. I know the Hotel from driving past when in Cork but had never been inside it before, let alone stay there, normally preferring to stay in the city centre, this Hotel is outside the centre of Cork on the Dublin road with nothing in the way of shops, pubs or...

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Helpful?
Thank MichaelM12091925
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear MichaelM12091925, Thank you very much for taking the time to write such lovely review in relation to your recent stay. It was terrific to read your comments and delighted that we were able to pleasantly surprise you. Here at The Silver Springs Hotel we are continuously striving to provide the level of service that you received and we are...

Reviewed 29 January 2015 via mobile

Isn't my 1st stay here and won't be my last.Stayed ere recently for a few nights.. Check in and check out very quick and staff very friendly.. Helpful with everything.. Ate in bar and restaurant and cannot fault as food was fab only thing was the waitress messed up my partner starter but change it straight away for him. Went...

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Helpful?
Thank JAGER125
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Jager125, Thank you very much for such lovely review. We are delighted that we are consistenly meeting your expectations each time you visit us; and it is great to hear that even when we do make mistakes, we were able to quickly rectify them without affecting your overall experience. I also wish to point out that we have noted...

Reviewed 28 January 2015

stayed in July of 2014,booked into restaurant on first nite and paid over E90 for food u wudnt pay E30 for,I think I paid xtra for the company of the flies I had flying around table wile eating, second nite decided to hav bar food and same thing again,shared my food with group of flys at our table. rooms are...

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Helpful?
Thank squirt81
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear squirt 81, Thank you very much for taking the time to write your review on Tripadvisor. I was terribly disappointed to read your review and I am sorry that you did not enjoy your stay. I am not sure what made you wait 6 months to air your frustrations, as I would have liked to have the opportunity to...

Kenmare, Ireland
Reviewed 28 January 2015

I find it totally unacceptable when going to eat in an hotel that live sports are streamed through the dining/meeting area. Surely having sports streamed live in the bar is sufficient. Having met a friend there this evening - we could hardly have a conversation over the racket from the television. Surely there is some code of practice for foyer/meeting...

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Thank gdaly
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear gdaly, Thank you very much for taking the time in writing a review in relation to you recent dining experience. I have noted the issues you raised and I apologise for the inconvenience caused; in future we will do our utmost to find a better balance to accommodate all customers. We look forward to welcoming you back and if...

Caerphilly, United Kingdom
Reviewed 27 January 2015

A quick overnight buisness trip and realised that the hotel is still a good one.Very good location on the outskirts of Cork (5 minute drive).The food was very good (ate at the bar).When choosing a room try to get one at the back.Great staff .

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Thank 186459And123
County Dublin, Ireland
Reviewed 27 January 2015

I attended my friends wedding here and I have to say it is definitely a venue I will be looking at for my own wedding. I had my daughter with me on the day and she was acting up as children do and I was beginning to feel awkward, there was no need the waitress who was looking after my...

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Thank rachel819
Nottingham, United Kingdom
Reviewed 16 January 2015

We stayed with 3 children over new years. There is loads to do within a 30 minute radius of the hotel. The weather was awful so we made the most of the little indoor play area and pool. We took the kids to blarney and fota, all easily doable. We thoroughly enjoyed our stay. The family room was a decent...

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1Thank GPopIrl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Set in sylvan terraced grounds just 3km from the city centre and 11km from Cork Airport. With over 100 guest rooms, superb cuisine, versatile conference facilities, fully equipped leisure facility & exceptional service the Clayton Hotel Silver Springs has everything you need to make your stay as comfortable & enjoyable as possible. ... more   less 

Additional Information about Clayton Hotel Silver Springs

Address: Silverdale Silversprings Dublin Road | Tivoli, Cork, Ireland (Formerly Silver Springs Moran Hotel)
Region: Ireland > Province of Munster > County Cork > Cork
Price Range: $111 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel Silver Springs 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
Silver Springs Moran Cork
Hotel Silver Springs Moran
Silver Springs Hotel Cork
Hotel Style:
#8 Spa Hotel in Cork
#13 Romantic Hotel in Cork
#15 Luxury Hotel in Cork
#15 Family Hotel in Cork
#17 Business Hotel in Cork
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Questions & Answers

Here's what travellers have asked, with answers from Clayton Hotel Silver Springs staff and other travellers.
3 questions
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Questions? Get answers from Clayton Hotel Silver Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the upgrade, the rooms are all good but the better rooms are on higher floors with city views.”
 of 5 bubbles Y7975YOmarkc, 11 Feb 2017 | Read review
“For a good room go to another hotel!”
 of 5 bubbles genevieves937, 30 Jan 2017 | Read review
“Look for a room at the front of the hotel overlooking the river and not beside a lift”
 of 5 bubbles HiltoniaF, 17 Jan 2017 | Read review
“Request for rooms facing the River lee.”
 of 5 bubbles Sarath2017, 16 Jan 2017 | Read review
“Choose renovated room.”
 of 5 bubbles 356nickt, 15 Nov 2016 | Read review
5 of 5