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Ballsbridge Hotel

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Ballsbridge Hotel
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2,103 Reviews from our TripAdvisor Community

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There are newer reviews for Ballsbridge Hotel
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Showing 1,829: English reviews
Reviewed 1 week ago via mobile

I stayed here for 2 nights at the weekend. Staff were ok just not too friendly. Anyway on Saturday night we went to the dubliner bar, in the hotel. I ordered a round of drink for the 6 of us staying and asked for change to get cigarettes. The barman gave me back a €10 note and a €1 and...

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Helpful?
Thank Catherine G
Management response:

Dear Catherine, Thank you for taking time to leave us your review. I am extremely sorry to hear about your experience in the Dubliner Pub and I do apologise and will pass this onto management so this doesn't happen in the future. Thank you for your comments and I do hope you will reconsider your decision not to return to...

KwaZulu-Natal, South Africa
Reviewed 2 weeks ago via mobile

So recently I attended a function here. All of can say is the food wasn't great at all . Im a Chef and it's my profession I'm not hard to please because I know what it's like in the industry. I understand a function for 450 people is hard in itself but the quality of the food was a disgrace....

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Helpful?
Thank Siobhan D
Management response:

Dear Siobhan, Thank you for taking your time to leave us your review following your recent experience at Ballsbridge Hotel. I understand that you were attending a student college ball, the menu on the night was agreed and confirmed by the college student union, we appreciate your feedback and will take all notes on board. We hope to see you...

Newtownstewart, United Kingdom
Reviewed 2 weeks ago via mobile

Our first time staying at this hotel and we were greated by the lovely Elainr who gave us a free upgrade to a suite! Great start - all staff especially Elaine were so friendly, helpful and welcoming. Our suite was stunning! This hotel was only a 30 min walk to 3 arena which was great - also we passed the...

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Helpful?
Thank Cathy F
Management response:

Dear Cathy, Thank you for your lovely review.I am delighted you had a wonderful stay with us. I will pass on your kind words to Elaine. I am delighted you found the location ideal and the suite and breakfast great. I look forward to welcoming you back to the hotel in the near future. Kind regards, Ciara Guest Relations Ambassador

Reviewed 2 weeks ago via mobile

We stayed for 2 nights on the spur of momment. The room was clean and very spacious and the bed was really comfortable. But all dealings with staff we found were pleasent and really helpful . The breakfast was really good A vast array of options to choose from. Staff here were quick and hard working and pleasent !!!!!

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Helpful?
Thank Rob P
Management response:

Dear Rob, Thank you for your lovely review. I am delighted you had a wonderful stay here with us. I will pass on your lovely feedback about the staff and I am delighted you found the room clean and breakfast delicious. I look forward to welcoming you back to the hotel in the near future. Kind regards, Ciara Guest Relations...

Reviewed 2 weeks ago

Stayed here as part of DIT's Suits Ball and was made welcome by the friendly faces of the staff on arrival. Special mention to Desmond for being a star in terms of service. Room was top notch! Certainly will be staying here again if afforded the opportunity.

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Helpful?
Thank Ben H
Management response:

Dear Ben Thank you for your review. I am delighted you had a wonderful time and we look forward to welcoming you back to the hotel in the near future. Kind regards, Ciara Guest Relations Ambassador

Reviewed 2 weeks ago

Stayed here for a college event last night. The receptionist did not make eye contact from the offset and was very unfriendly during the check-in process. With regards to rooms, there was no lights in the bedroom except two lamps on the bedside tables. I rang down to reception regarding getting some ice delivered to the room of if there...

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Helpful?
Thank Darren O
Management response:

Dear Darren, Thanks for taking your time to leave us your review. I have looked into your feedback. I am both sorry and disappointed to read that we failed to meet your expectation on customer service and our bedroom facilities, we have taken your feedback on board and will ensure that staff are refreshed on our customer guest experience policy....

Dublin, Ireland
Reviewed 2 weeks ago via mobile

Had our annual DIT Suits Ball here and everything was perfect Great staff and receptionist was always kind Salad was mediocre but the main and dessert were unreal Shout out to Desmond Best staff going! Good job guys

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Helpful?
Thank Ali A
Management response:

Dear Ali, Thank you for your lovely review. I am delighted you had a great time at your event and I will pass this feedback back to the staff. I look forward to welcoming you back to the hotel in the near future. Kind regards, Ciara Guest Relations Ambassador

Co Antrim
Reviewed 2 weeks ago

Although this hotel is in a fairly good spot ,it is definitely in need of an upgrade. The hotel staff are very helpful,polite and courteous but the 'musty ' smell of the rooms and corridors overwhelms this . My room seemed as if it were sprayed with a strong air freshener to mask the smell but as I was only...

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Helpful?
Thank muscrat007
Management response:

Dear Reviewer, Thank you for your review. I am delighted to hear you found the hotel staff helpful and polite however I am disappointed to hear about the musty smell and I will pass this onto the accommodation manager. May I thank you for your comments and I do hope you will reconsidering your decision not to return to the...

Hyannis Port, Massachusetts
Reviewed 2 weeks ago

Rooms were cozy and clean; slightly dated bathrooms. Wonderful breakfast each morning. My daughter loved the pancake maker, instead of a waffle maker like in the states. Tons of choices and good quality. Pub food was good for dinner. Front desk staff was always kind and so helpful. Location was a bit far from center of city but cabs were...

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Helpful?
Thank Washashore444
Management response:

Dear Reviewer, Thank you for taking your time to leave us a review. I am delighted you found the rooms clean and the breakfast wonderful. I am also delighted you found the front desk staff helpful and the food in the Dubliner Pub good. I look forward to welcoming you back to the hotel very soon. Kind regards, Ciara Guest...

Greater Manchester, United Kingdom
Reviewed 2 weeks ago

we stayed here for three nights and I could not fault the place. The hotel is convenient for the city centre and the Aviva stadium, plenty of pubs in walking distance. The breakfast is excellent and plentiful, the staff could not be more helpful if they tried ,the rooms were comfortable and clean

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Helpful?
1Thank Keith296
Management response:

Dear Keith, Thank you for taking your time to leave us a review. I am delighted you had a wonderful stay and that you found the location convenient. I am also delighted you found the breakfast and staff excellent. I look forward to welcoming you back to the hotel in the near future. Kind regards, Ciara Guest Relations Ambassador

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Ballsbridge Hotel is a 4 star property located just minute's from Dublin city centre. With 400 luxury guestrooms (many of which were refurbished in 2013), a traditional Irish pub and the fantastic Raglans Restaurant serving delicious cuisine, Ballsbridge Hotel is the perfect choice for any visit to Dublin. We're located beside Aviva Stadium, home to Ireland's international soccer and rugby teams, and just a short stroll to the 3Arena and Dublin's theatre and shopping districts. ... more   less 

Additional Information about Ballsbridge Hotel

Address: Pembroke Road | Ballsbridge, Dublin 4, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Price Range: $143 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ballsbridge Hotel 4*
Number of rooms: 400
Reservation Options:
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Hotel Style:
#47 Luxury Hotel in Dublin
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Questions & Answers

Here's what travellers have asked, with answers from Ballsbridge Hotel staff and other travellers.
43 questions
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3 months ago
Dallas, Texas
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Kenmare, Ireland
2 months ago

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Questions? Get answers from Ballsbridge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ideal if visiting for sports events”
 of 5 bubbles fairyflan, 24 Mar 2017 | Read review
“Brilliant location to sight see in Dublin”
 of 5 bubbles MrMickLindsay, 13 Mar 2017 | Read review
“go well up”
 of 5 bubbles Iris-eyes, 23 Feb 2017 | Read review
“Ask for room away from elevators/lift”
 of 5 bubbles CajunDoogie, 15 Feb 2017 | Read review
“Love The Towers section, bigger rooms and very quiet”
 of 5 bubbles 420caroled, 13 Feb 2017 | Read review
5 of 5