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The Ardilaun Hotel

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#18 of 46 Hotels in Galway
Certificate of Excellence
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1 room 2 adults 0 children
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The Ardilaun Hotel
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1,331 Reviews from our TripAdvisor Community

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Showing 1,298: English reviews
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omagh
Reviewed yesterday NEWvia mobile

This hotel is nicely decorated, the bar and restaurant area are good for a relaxing evening. Our room key wouldn't open the door so we had to wait for a guy to replace batteries which he done and we got a free tea whilst we waited. One downside in our room was the heat, even with the radiator turned down....

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Helpful?
Thank Andrew G
Reviewed yesterday NEWvia mobile

Stayed here for 3 nights in April 2017 .. very good staff ,room was immaculate and the breakfast in the morning had everything you could want... kids club is great lots of activities and our 2 need that !! Plus they gave the kids lunch.. We visited Galway city centre while the kids played away .. We all sat down...

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Thank Mackeys B
Kildare, Ireland
Reviewed 4 days ago NEWvia mobile

Myself and my husband stayed here recently for two nights. We also brought our elderly Labrador! Because we had the dog we had ground floor room garden rooms were booked out. So would advise anyone looking for a garden room with your dog to book very early as they book up quickly. Our room was fine for us with dog...

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2Thank lilywhite20
Reviewed 6 days ago NEWvia mobile

Spent 3 nights with my wife and 3 kids between the age of 2 and 7 and had a great time. The room was both a good size and clean. Great food in both the restaurant and bar. The kids loved the swimming pool as both the pool and the changing rooms where lovely and warm. Just a few minute's...

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Helpful?
Thank Marcat2008
JDNORyan123, Manager at The Ardilaun Hotel, responded to this review

Dear Marcat2008, many thanks for your super review. We are delighted you enjoyed your stay with us and we hope to welcome you back very soon. Kind regards, The Ardilaun team

Cork, Ireland
Reviewed 1 week ago

Were given a key for our room by reception. On entering the room it was still being cleaned at 3.15pm in the afternoon. Were immediately given a key for another room. The room itself was spotless. The only downside being the heat in the room. Even though we had the window open in the room it was still very warm....

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Helpful?
Thank Thomas D
JDNORyan123, Manager at The Ardilaun Hotel, responded to this review

Dear Thomas D, thank you for your review. Your feedback is important to us and your comments have been passed on to our accommodation department for review and action. Kind regards, The Ardilaun team

Reviewed 1 week ago via mobile

Stayed here during kids midterm break had money taken from room rang hotel they said they'd check and get back to never did rang again they just dismissed me obviously couldn't care less once we had left not there problem. Be careful staying here staff can't be trusted

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Helpful?
2Thank fitzy198
JDNORyan123, Manager at The Ardilaun Hotel, responded to this review

Dear fitzy198, In response to your allegations in the above review we have investigated the situation. There is no record of a phone call to the hotel reporting money going missing from your hotel room. If in fact money was missing from the room surely you missed it before leaving the premises? In that case it was not reported on...

Antrim Northern Ireland
Reviewed 1 week ago

Just like the lyrics of this song " feels like I'm right back where I belong". My husband and I together with our two friends have just returned from yet another fabulous four day break in this hotel. The reception staff are so welcoming. The housekeeping staff ensure that our rooms are pristine. The restaurant staff serve up the most...

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Helpful?
2Thank Idyllic51
JDNORyan123, Manager at The Ardilaun Hotel, responded to this review

Dear Idyllic51, We are really delighted that you have once again returned to us and enjoyed your visit as much as usual. We have passed on your compliments to all the staff and in particular those you have mentioned above. We look forward to welcoming you back. Kind regards, The Ardilaun team

Reviewed 1 week ago via mobile

We spent the past two nights in the hotel. On the evening of our arrival the receptionist Emma? was very helpful and rang us subsequently in our room with the information which we had requested. We ate in the dining room and the experience was very positive. The French waiter was very helpful as was the waitress. The breakfast was...

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Helpful?
Thank Eileen H
JDNORyan123, Manager at The Ardilaun Hotel, responded to this review

Dear Eileen H, Thank you for your super review and recommendation of The Ardilaun. We are delighted you chose to stay with us and enjoyed you trip so much. We look forward to welcoming you back in the future. Kind regards, The Ardilaun team

Reviewed 1 week ago via mobile

While the drive into the hotel is beautiful this is about all the hotel has to offer. On arrival 3 receptionist behind counter who didn't look up to acknowledge me and left me standing for 5 min. This was the same also on check out. Receptionist are rude and short which is a shame as this is the first point...

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Helpful?
1Thank Gina G
JDNORyan123, Manager at The Ardilaun Hotel, responded to this review

Dear Gina G We are disappointed to read that your experience here at The Ardilaun was less than satisfactory. We have taken all your comments on board and retraining has been conducted with reception staff/ Our front of house staff have a reputation for courteous and efficient service and we apologise sincerely if you encountered anything less. We apologise for...

Westport, Ireland
Reviewed 2 weeks ago

Had the pleasure of staying here again recently. This is a great hotel with nice rooms and free parking, situated not too far from the city centre and quite close to Salthill too. The staff are nice and the breakfast is very good. I've already booked our next stay.

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Helpful?
1Thank brianandy
JDNORyan123, Manager at The Ardilaun Hotel, responded to this review

Dear briandy, Thanks for your great review, we look forward to seeing you again at The Ardilaun. Kind regards, The Ardilaun team

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ardilaun is a family owned hotel, newly refurbished to a 4**** standard, Ideally located amongst spacious private grounds, minutes from city centre. 125 Luxurious bedrooms to include garden rooms and unique suites. Comfortable spacious lounges, award-winning "Camilaun Restaurant" and superb leisure club with its 18m swimming pool, sauna, jacuzzi and gymnasium. Beauty salon on site. Conferencing facilities for up to 650 delegates. Complimentary car parking. ... more   less 

Additional Information about The Ardilaun Hotel

Address: Taylors Hill, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Price Range: $122 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ardilaun Hotel 4*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#6 Family Hotel in Galway
#7 Spa Hotel in Galway
#11 Romantic Hotel in Galway
#13 Luxury Hotel in Galway
#19 Business Hotel in Galway
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Questions & Answers

Here's what travellers have asked, with answers from The Ardilaun Hotel staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from The Ardilaun Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden rooms”
johnmA5397AQ, 6 Apr 2017 | Read review
“Some rooms have a sea view so ask and hope.”
  • Bedroom
280seamush, 31 Mar 2017 | Read review
“standard & Luxury rooms are available”
37gerardinef, 23 Mar 2017 | Read review
“Deluxe rooms are worth the price difference.”
swimking2015, 5 Mar 2017 | Read review
“Floor 3 was noisy at night and avoid room near the lifts”
Lola5767, 26 Feb 2017 | Read review
5 of 5