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Benners Hotel

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#9 of 14 Hotels in Tralee
Certificate of Excellence
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1 room 2 adults 0 children
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Benners Hotel
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151 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Portsmouth, New Hampshire
Reviewed 21 November 2016

We stumbled on this hotel by accident, having decided to stay in Tralee for the evening. We quickly gave Pauline at the front desk a nickname: "The friendliest person in Ireland." She even booked us a room the following night in Killarney. The entire staff was fantastic. The room was great. The bar staff was superb. I would definitely recommend...

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Helpful?
1Thank Jason28800
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Jason, Thank you for taking the time to write your glowing review. We are delighted that you enjoyed every aspect of your stay specially our friendly staff, I will be sure to pass on your kind compliments to our management team. We look forward to welcoming you again very soon. Kind Regards Pauline

Reviewed 12 November 2016 via mobile

I stayed in Benners midweek and was very impressed with the level of service, location and helpfulness of the staff. Paula was the receptionist and was exceptionally welcoming on my evening arrival. I had arrived on the train from Dublin and it was a very short walk from the station to the hotel. There were lovely options in the gastro...

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Helpful?
Thank Rachel M
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Rachel, Firstly I would like to thank you for taking the time to write your review, we are so pleased that you enjoyed every aspect of your stay with us, hopefully next time you will get to sample the Gastro Pub Menu. We are delighted that you found our staff to be friendly and welcoming specially Joan she really...

Reviewed 7 November 2016 via mobile

My partner and I just stayed here and we have stayed all over the world and never have we experienced such a welcoming and warm stay. Everything we asked from taxies, Resturant's and even my car being stuck in a car park. It all was sorted. This hotel has the best customer focus we have ever experienced. Even if Pauline...

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Thank JimBob197
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Jim, Thank you for taking the time to write your review, we are delighted that you had such a pleasant stay and that we where able to help you with taxi's and car parks. We are so pleased that you were made to feel welcome and that you really enjoyed your stay with us, I will be sure to...

Ireland
Reviewed 7 November 2016

Its rare to find hotel which genuinely makes you feel like a special guest every time you walk in the door. Though we were only on a short weekend family break in November, the staff left a lasting impression. From friendly banter, to remembering our names, little surprises such as bringing a hot chocolate for our 3 year old son...

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Thank numbfoot
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Guest, We are so pleased that you took the time to write your glowing review. We are delighted to hear that you and your family enjoyed every aspect of your stay. As we are a family run hotel we really feel this makes all the difference for our guests and our staff really go the extra mile to make...

Reviewed 3 November 2016

Fantastic hotel and great location but...on arrival approx 4pm, neither of the two rooms were ready for us and we had to go walk around and come back at a later time. The rooms were great, location was great and would definitely recommend. The food in the restaurant is fantasttic

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Thank Pete H
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Pete, Firstly we would like to thank you for taking the time to write your review, we are so pleased that you enjoyed every aspect of your stay here with us, and that you would recommend our hotel for accommodation & food. We are sorry to hear that there was a delay with your rooms we apologize for this,...

Umea, Sweden
Reviewed 24 October 2016

Excellent little hotel! Cosy beds, great breakfast, warm-hearted staff! It was easy to fall in love with Ireland and this hotel and its kind people were part of it! The location is also great: right next to the church and to the wonderful park! Thank you so much for this beautiful experience. I will surely come back!

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Thank hannaibs
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your glowing review, we are so pleased that you enjoyed every aspect of your stay from the accommodation to our warm and friendly staff who really do go out of their way to make sure that all our guests are made to feel welcome and have a pleasant stay. I...

Dublin, Ireland
Reviewed 19 October 2016 via mobile

We ate in the restaurant in Benner's Hotel this week and enjoyed good service and lovely food. We both asked for some changes to our main course choices and nothing was a problem. The menu was varied and we chose a fish dish and a seafood dish. Both were very good. The relaxed atmosphere is convivial. We will return.

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Thank elizabethireland13
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Elizabeth, Thank you for your glowing review, we are delighted that you enjoyed your dining experience with us in our Gastro Bar. We pride ourselves on the high standards and quality food we supply to our customers. I will be sure to pass on your kind compliments to our chefs and management team. We look forward to welcoming you...

Reviewed 18 October 2016 via mobile

Benners is everything you would expect from a 3*. It is cozy comfortable, clean and great value. We stayed for one night last minute and they had no trouble finding us a room for a cheap price. Would definetly recommend. A small bit of noise from pubs outside but it is to be expected as it is in the center...

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Thank jzmunchon
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Guest, Firstly we would like to thank you for taking the time to write your review, it was our pleasure to be able to accommodate ye. We are glad to hear that you had a pleasant stay whilst with us. We look forward to welcoming you again upon your return visit. Kind Regards Pauline

Shannon, Ireland
Reviewed 18 October 2016 via mobile

Car broke down, needed somewhere to stay at short notice. Benner's Hotel was the cheapest rate for a 3star. Location is perfect, the room was immaculate, the bed comfy and the staff were friendly and warm. Value for your buck here

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Thank cawcawlady
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review, we are pleased to hear that you enjoyed every aspect of your stay here with us at Benners from the accommodation to our warm and friendly staff. We look forward to welcoming you again very soon. Kind regards, Pauline

Reviewed 12 October 2016 via mobile

We stayed for 2 nights with an offer on escapes.ie. We decided to stay here as we thought that it was going to be a great offer and we would be really close to town, rather than staying in an alternative hotel that we've stayed in before, further out. However on arrival we found out that the breakfast and parking...

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Helpful?
Thank shirleywhurley
Pauline P, Front Office Manager at Benners Hotel, responded to this review

Dear Shirley, Thank you for taking the time to write your review. We are sorry to hear that you bought the voucher unaware of the breakfast charges. The fine print on Escapes website clarifies that there is an optional €10 charge for breakfast, this includes one hot breakfast option from our breakfast menu and to our continental counter. With regards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Benners Hotel, is conveniently located in the commercial and shopping heart of the town. Family owned and managed by the O'Sullivan family who can trace their lineage to Tralee and this very hotel back well over 100 years. A warm welcome, and traditional Kerry hospitality await guests and visitors alike to this charming and comfortable Superior 3*Standard Hotel. Offering all of the facilities that you might expect of a modern property, our 43 recently refurbished guestrooms offer, bright and spacious accommodation, En-Suite facilities, multi-channel Television, Telephone, Wi-Fi, Tea/ Coffee making facilities, Iron and Ironing board and hairdryer in each room. Our reception desk is staffed 24 hours per day and our highly trained team at reception can help you plan and make the most of your visit to the Kingdom. At Benners, we are passionate about food. In particular we take great pride in showcasing local produce in our innovative and exciting food offering, Whether that is at Breakfast ( served until 11am), or in our Cafe serving food from 9am until 5pm or in our popular bar serving local produce each evening or in our Gastro pub where our team of dedicated professional chefs will thrill you with our dinner offering. Our Courtyard Bar (open at Weekends) is an exciting venue offering entertainment, alfresco dining (weather permitting) and a great opportunity to see the locals at play!! Tralee, located at the foot of the Slieve Mish Mountains and at the neck of the Dingle peninsula, surrounded by golden sandy beaches, world famous Golf Courses, and thousands of years of history is the ideal place to everything or nothing as the mood takes you. ... more   less 

Additional Information about Benners Hotel

Address: Castle Street Upper, Tralee, Ireland
Region: Ireland > Province of Munster > County Kerry > Tralee
Price Range: $97 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Benners Hotel 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Benners Hotel Tralee
Hotel Style:
#5 Family Hotel in Tralee
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Questions & Answers

Here's what travellers have asked, with answers from Benners Hotel staff and other travellers.
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Questions? Get answers from Benners Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have no ideia”
 of 5 bubbles SoniaGimenes, 5 Oct 2016 | Read review
“Ask for a room at the back of the hotel”
 of 5 bubbles X636VXsheilas, 23 Sep 2016 | Read review
“Back of hotel”
 of 5 bubbles annemcc0rmack, 29 Aug 2016 | Read review
“We had room at front of hotel which was perfect!”
 of 5 bubbles camelL_11, 24 Aug 2016 | Read review
“Front rooms can be a little noisy.”
 of 5 bubbles robynp363, 27 Jul 2016 | Read review
5 of 5