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Travelodge Waterford

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Traveller (84)
Room & Suite (45)
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Overview
  • Excellent19%
  • Very good26%
  • Average18%
  • Poor16%
  • Terrible21%
Travellers talk about
“rockin joes”(6 reviews)
“mc donalds”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (431)
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All reviewsrockin joesmc donaldsfriendly receptionisttea coffee making facilitiespleasant staycomfortable roomvisiting waterfordgood nights sleeptown centrestayed one nightfollowing morning
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11 - 15 of 403 reviews
Reviewed 27 October 2017 via mobile

Could not fault this hotel. It’s cheap, clean and has friendly staff. The room was ready when it was supposed to be and they didn’t look for any extra money as a deposit when we got there, like the last place we stayed in. I...More

Thank collywog0
Response from GM_Waterford, Front Office Manager at Travelodge WaterfordResponded 30 October 2017

Dear collywog0, Thank you so much for your glowing review. i have passed your comments on to all the staff here in the hotel. I hope that you will come back and visit us again sometime in the near future. Regards, Lisa

Reviewed 23 October 2017

First night we were very happy with service, then the second and last night (Saturday) all hell broke loose with a bunch of teenagers two doors down.! Banging doors all morning coming in from the night club, smoking in the corridor and went to the...More

Review collected in partnership with Travelodge
Thank P5203UHkatied
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 25 October 2017

Dear P5203UHkatied, Thank you for your review. We apologise for any issues that you encountered during your stay with us here in Waterford however we do not appear to have a record of any such disturbances on the night in question as the one you...More

Reviewed 22 October 2017 via mobile

Just stayed in this hotel over the weekend staff were exceptionally friendly on arrival and throughout our stay and also extremely helpful... rooms were very clean great location def will stay again...

Thank Emmamcdonnell
Response from GM_Waterford, Front Office Manager at Travelodge WaterfordResponded 25 October 2017

Dear Emmamcdonnell, Many thanks for your kind words. It was a pleasure having you and your friend stay with us here in Waterford. We hope that you will both visit us again sometime in the near future. Regards, Lisa

Reviewed 16 October 2017

The room was comfortable and we thought it was clean - until we went to use the bathroom and discovered an empty shampoo container on the bath. Unfortunately, we have not had a good run with Travelodge wherever we have stayed with them in Ireland.More

Thank CathyB1964
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 22 October 2017

Dear CathyB1964, Thank you for your feedback. I do sincerely apologise for any issues you had during your stay with us and also please let me extend my apologies for our Hotel Group as you mention you had other issues whilst traveling in Ireland. Please...More

Reviewed 16 October 2017

Freezing room as windows open in the room on arrival, floors stained and dirty, no double bed which we were supposed to have, walking through the corridor on the way to our room there was a very bad smell which was very off putting and...More

Review collected in partnership with Travelodge
Thank 844aarono
Response from GM_Waterford, Front Office Manager at Travelodge WaterfordResponded 22 October 2017

Dear 844aarono, Thank you for your review. We were rather surprised by your comments as these are not reflective of our normal level of service. We do apologise for any confusion regarding your booking and do hope that you brought this to our attention at...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Breakfast Available
Details
Price range
US$63 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$63 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (84)
Room & Suite (45)
Dining (2)
Questions & Answers
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totty01
I too would like the opportunity to respond to " general manager Connor " I would further ask how the disgusting smell in the upstairs corridor would be attributed to another property having sewerage problems when other parts of the travel lodge and external areas had no smell at all ? I cannot understand how just a certain area on the first floor would be affected as pipework would run throughout the building and any build up would come upwards from the ground floor? Further to this ,reading through all the reviews ,the responses are inconsistent , they tell us that a refurbishment has been taking place anytime over the last 12-18 months , that beds have " all been renewed " .. are " in the process of bring renewed" or " will all be renewed shortly" . Some reviews posted in August 2015 have only had responses updated by " The manager" in mid 2016 .. so problems have been ongoing for some time then ? I would reiterate despite the claims that I am wrong , that people are actually being housed there . I have looked at the reviews in detail , on several occasions where very good reviews have been written the reviewers are all " first time reviewers" ? ....mmm? Perhaps there should be a way of contacting these " reviewers" to check the validity of the entries . Why , after constant complaints , about groups congregating outside the front door being loud etc etc would you encourage them with a smoking area ? Move it further away ! Shame on Travelodge head office for not looking after their brand / property / reputation . The word Hostel has been used in many of the reviews I have read .. I think that could even be a bit derogatory of some hostels. Thorough cleaning , ongoing maintenance , staffing , new bedding .. the list is endless ...no , for me this last visit was enough .. never ever will I recommend a visit here and hell would freeze over before I would stay or let my family stay there .
14 October 2016|
AnswerShow all 2 answers
Response from GM_Waterford | Property representative |
Dear Totty01, Thank you for your comments. As the above is rather detailed i would gladly welcome the opportunity to discuss these matters with you in person. Could i ask that you please send a private message to myself... More
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Votes
Room Tips
"Stay elsewhere"
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"Rooms opposite the local McDonalds can be a bit noisy."
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"avoid ground floor as we noticed a lot of young people's groups were staying in this part of the hotel."
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"Wifi only lasts 24 hours"
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