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Stayed here at the weekend for a family reunion... While it is a budget hotel, our room was spacious, clean and comfortable. Staff were very friendly and helpful... General manager even organised a car hire for us and gave us lots of info on things...More
Thank Sinead B
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 18 August 2016
Dear Sinead B,
Many thanks for your kind words. We were all delighted to see that you enjoyed your stay with us and i hope that your family also enjoyed staying with us too. It was a pleasure having your group here in the hotel...More
Basic hotel with few facilities except the bed! First room smelled of cigarette smoke so we moved, second room smelled of something unpleasant but unidentifiable - maybe detergent. It's outside the city centre in an industrial area - there are fast food outlets around and...More
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 13 August 2016
Thank you for your review of our hotel. Please accept my most sincere apologies for the issues that you mentioned. This is unforgivable, is something that should not have happened and is certainly not the usual standard that aim to provide here in...More
Absolutely awfull dirty rooms towel rail hanging off.hair all in Bath tub cracked broken tiles in bathroom.as we were loading the car at 11.30 am we took the suitcases out left everything else in there and closed the door came back to our room door...More
1 Thank Adam K
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 23 August 2016
Dear Adam K,
Thank you for your feedback. Once again i do apologise for the mix up with our housekeeping dept on the day of your departure. This should not have happened and i have spoken to the member of staff in question regarding this...More
Had a very enjoyable stay at the Travelodge in Waterford recently, very clean, comfortable and welcoming. Would recommend, it's a good location and Rocking Joe's Diner was delicious and great value. Will return.More
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Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 10 August 2016
Thank you for your kind words. We are all delighted to see that you enjoyed your stay with us here in Waterford. It was an absolute pleasure having you stay with us and hopefully we will see you again very soon :)
We stayed at this hotel for two nights during our trip in Ireland.
Though we had nothing to complin about in our room, during the night there was a lot of running about in the corridors by small children, which made it a bit difficult...More
Response from Conor M, General Manager at Travelodge WaterfordResponded 9 August 2016
Thank you for your feedback. We are in the midst of the busy summer season so i do apologise if your stay was disrupted by children also staying in the hotel. We are glad to see that you did enjoy your stay with...More
Response from GM_Waterford | Property representative |
Thank you for your comments. As the above is rather detailed i would gladly welcome the opportunity to discuss these matters with you in person. Could i ask that you please send a private message to myself... More
Thank you for your comments. As the above is rather detailed i would gladly welcome the opportunity to discuss these matters with you in person. Could i ask that you please send a private message to myself here via tripadvisor with a contact number and a suitable time to call you.