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    Days Inn Peterborough

    Great North Road, Peterborough PE7 3UQ, England
    011 44 1733 371540
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    24/12/2017 25/12/2017
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    Traveller (47)
    Room & Suite (21)
    Dining (1)
    Overview
    • Excellent18%
    • Very good42%
    • Average22%
    • Poor8%
    • Terrible10%
    Travellers talk about
    “service station” (21 reviews)
    “service area” (13 reviews)
    “free wifi” (30 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Pets Allowed
    Wheelchair Access
    Breakfast included
    Pool
    Restaurant
    2.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (380)
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    1 - 5 of 368 reviews

    Reviewed 1 week ago

    Room tidy and warm with excellent shower, well needed when up early in the morning. Air con heating soon warmed the room up on a chilly night. Nice biscuits with the tea & coffee making stuff. The carpet was well worn by the mirror and...More

    Thank karlmarks1
    Reviewed 2 weeks ago

    When I checked in I was told "double smoking room?" to which I replied that I didn't want or require a smoking room. The receptionist was completely uninterested and said "well thats what I've got here!". I explained that I'm not a smoker and when...More

    Thank Max C
    Reviewed 3 weeks ago

    Days inn Peterborough -Junction 17, A1 (Room 135) (7/10) " Light and clean room with outside Desk/sink teeth-cleaning region oddities". Good "Size, space and lightness of room". " powerful clean shower". " Yorkshire tea and unbroken tea biscuits". " Full range of sweetening options". "...More

    Thank Ben H
    Reviewed 3 weeks ago via mobile

    Arrived late one night, the receptionist was scruffy and rude but booking in was quick. The hotel is tatty and in need of updating, the carpets in the hallways are so worn there are holes appearing. The room itself was ok, dated but clean and...More

    Thank Cowboy358
    Reviewed 4 weeks ago via mobile

    We booked a room for 3 of us, and it was worth the price! The staff was friendly and helpful, the room was okay so far. You get value for your money, so i can recommend it, if you are not a posh one!👌🏼😊

    Thank 506patrikh
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    Details
    • Price range
    • US$49 - US$109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Hotwire, getaroom.com, Orbitz, TripOnline SA, Cancelon and HotelQuickly so you can book your Days Inn Peterborough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cambridgeshire >
    • Peterborough
    • Also Known As
    • Days Inn Peterborough Hotel Peterborough
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    Traveller (47)
    Room & Suite (21)
    Dining (1)
    Hotel & Grounds (34)
    Bathroom (2)
    Nearby
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    Questions & Answers
    geggia73
    Just had to leave the Days Inn in Peterborough. Terrible place. I've just been there and had to leave. They basically stole my money. When I got there, I said I had booked a downstairs room as I have a dog. The Receptionist told me that she had no note of that so I had to go upstairs as they had no rooms available downstairs. I was unhappy but had to accept. She then asked me whether I'd booked a smoking room to which I answered I hadn't (I suffer from allergies and asthma so no way I'd have booked one). She said ok and proceeded to check me in. I paid, she gave me the magnetic card to room 230 and as soon as I got upstairs I can smell cigarette smoke. I went downstairs immediately saying there must be an error and no way I could sleep in that room (without ending up in hospital!). She just said that was the room I'd booked (!) so I had to stay there. No way I could have booked a smoking room as it would send me to hospital! And besides this 'mistake' I'd also made the mistake of not asking for a downstairs room?? Could it be that they got it all wrong?? I asked for a refund as I couldn't stay there, but she wouldn't give me my money back as I had to wait for the manager who wouldn't be there until tomorrow morning. I asked whether she expected me to spend the night at Reception and she shrugged. In the meanwhile, other people were checking in and I heard them being asked whether they wanted a smoking or non smoking room, upstairs or downstairs!!!! So she could have moved things around had she wanted to!!!! But apparently as THAT was the room her system told her I'd booked I had to stay there! She said she could ozone the room for me and I had to be out for a couple of hours. I asked if that would get rid of smoke in the carpet, walls, ceiling etc again, she shrugged! I've never seen such inflexible, rude behaviour and quite frankly I feel they've robbed me of my money. On top of that, the place looked shabby and dirty and unwelcoming, but I didn't stay long enough to take in the surroundings in detail. Never again - their dishonest behaviour is the worst bit about this experience. Does anyone know whom I can report them to and how I can put in a formal complaint?
    8 July 2016|
    AnswerShow all 4 answers
    Response from RamadaDays | Property representative |
    Thank you for your review and apologies for the poor service you encountered; the issues you have raised are being looked in to and are being dealt with accordingly. Please email me directly with your name and the date you... More
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    Room Tips
    "Specify a NON_Smoking room if you don't smoke!!"
    Read review
    "Room 135 was spacious and peaceful but does smell of damp a little."
    Read review
    "I think all the rooms will be fairly quiet as there is no traffic noise despite the proximity to the A1M."
    Read review
    "Always ask for non smoking room when booking!!"
    Read review
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