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Staff invariably pleasant, very good breakfast, clean and quiet rooms, close to town centre, pool facilities excellent.
Not so good:-
General standard of maintenance throughout. Only one passenger lift in working order during the whole of three days stay, flaking and peeling paintwork...More
The hotel is very tired and drab in all public area's. Our room was acceptable, however lots of the grout around the bath and shower was very dirty. It was easily removed, so this must be down to lack of care when cleaning. The swimming...More
Great location but... the hotel is starting to go down hill. From faded grandure well maintained it is starting to get decidedly grubby.
Also due to a function we were kept up till 1 in the morning but loud music.
I managed to buy a room half board at what I felt was a good price for a one night stay.
The welcome at reception was good - in fact all of the staff in the hotel were really lovely - and they confirmed proactively...More
The hotel is in a good location for walking in to town. We went as a couple expecting a relaxing get away. We noted the sign in reception stating clearly the children's swim times, and therefore chose to avoid these. However on both days there...More
It is very hit and miss we stayed on christmas package . Two evening meals fine Christmas dinner was self service for starters mains had to queue for a cravery about as good as a six pound fifty pub carvery desert table self... More
It is very hit and miss we stayed on christmas package . Two evening meals fine Christmas dinner was self service for starters mains had to queue for a cravery about as good as a six pound fifty pub carvery desert table self service was a right mess. Gala dinner on boxing night a joke two on our table got starters and main other two waited fifteen minutes later for there's . Staff standing about when tables needed clearing serious staff training needed in restaurant.