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Hallmark Hotel Gloucester

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Hallmark Hotel Gloucester
Hallmark Hotel Gloucester
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1,389 Reviews from our TripAdvisor Community

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Showing 1,386: English reviews
Much Wenlock, United Kingdom
Reviewed yesterday NEW

Stopped here as an overnighter as part of a Christmas shopping coach trip. The room was clean and the beds comfy. There was an annoying intermittent noise of machinery during the night. Dinner was OK with fairly quick service. Breakfast was average. In all fairness we didn't paay much and what we got represented VFM.

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Helpful?
Thank Andrew M
Lincolnshire, United Kingdom
Reviewed 2 days ago NEW

We went on a coach trip for the weekend (all oap's)well the hotel looked ok On arrival but no staff to help with suitcases & no lifts . Our room was nice but bed was so high I couldn't get on it and was rock hard The fun started when we went for the 7pm meal all 48 people One...

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Helpful?
Thank annie220815
HallmarkGMgloucester, Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to review our hotel online. I was very disappointed to hear about the issues that you experienced in the hotel during your stay and please accept my sincere apologies. I was already aware and the team tried to deal with your feedback on site and I'm sorry that you felt the need to share...

Gloucestershire
Reviewed 2 days ago NEW

Stayed overnight on a b&b rate. Had a lovely suite but decor was shabby! Light was hanging off the wall. The tv had freeview but half the channels didn't work. We were aware the pool area was closed for renovating but we went for a massage and the Beauty area smelt of wet paint and the whoever painted it did...

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Helpful?
Thank customer2411
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you or taking the time to complete a review on the hotel. I would like to assure you that we welcome your feedback and as we are a learning organisation we appreciate all feedback and find it very valuable in moving forward and improving the service that we provide to our guests. I will review your feedback in details...

Derbyshire, United Kingdom
Reviewed 3 days ago NEW

We have recently returned from a few days at this hotel as part of a Lavers Tour to the South-west. Apart from the fact that the hotel was in utterly the wrong location for our trip, it was otherwise very good. It is a typical business hotel. Our room had two 3-foot beds pushed together, the usual 'bench type' dressing...

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Helpful?
Thank Stuart L
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your review, I am delighted that you had a most enjoyable stay with us. I'm glad to hear that you had a positive overall experience at the hotel and I look forward to seeing you back with us in the near future. Kind Regards Raphael Herzog

Petersfield, United Kingdom
Reviewed 3 days ago NEW

We stayed with a family of 5 in a suite (slightly over-grand title but technically accurate). Although the room officially only sleeps 4, the hotel were happy, with advance notice, to put in an extra cot bed for our third child. The check in process was slick and the room was clean, if a little sparse and dated. Absolutely no...

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Helpful?
Thank Jay N
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your positive review, I am delighted that you and your family had an enjoyable stay with us and found the hotel to offer good value and good service. Again my thanks for your feedback and I look forward to seeing you back with us in the near future. Kind Regards Raphael Herzog

Reviewed 3 days ago NEWvia mobile

Good hotel. Clean. Friendly staff. Full English breakfast. Only gripe was cost of drinks at the bar. Very expensive. Room and bathroom clean. Can't comment on pool and spa facilities as well didn't use them.

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Helpful?
Thank Lisa H
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to review the hotel, I am delighted that you had a most enjoyable stay with us. In regards to the drink prices please rest assure that we always compare the prices with our local hotels and we always aim to be competitive. Again my thanks for your feedback and I look forward to seeing...

Birmingham
Reviewed 1 week ago

Visited on fizz Friday. Great value for money with bottle of prosecco included. The food was excellent, comfortable bed and people very friendly. Good location if driving to Gloucester but would be nice if closer to a nice pub. Overall a very enjoyable experience.

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Helpful?
Thank cliff_mildenhall
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us and loved the food , the bed and that the team looked after you so well. This kind of feedback is a great morale boost for everyone Again my thanks for your feedback and I look forward to seeing you back with us in the near future. Kind...

London
Reviewed 1 week ago via mobile

This hotel served us well for a weekend break away. It has a very corporate feel to it but was clean and offered everything we wanted. Breakfasts were excellent as was our evening meal, parking was plentiful and the hotel was easy to find. There were a couple of areas for improvement such as the decoration was looking a bit...

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Helpful?
1Thank Beenonatrip
HallmarkGMgloucester, Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us and loved the food and the menu variety! This kind of feedback is a great morale boost for everyone! I have also taken note about the marks on the wall and this is something we are trying to keep on top of it and please accept my apology...

England
Reviewed 1 week ago

We booked for this event but were very pleased with the overall experience.Bedrooms were clean and comfortable and ours overlooked a green area at the side/back of the property so was pleasant and quiet. Standard rooms are adequate but in need of a refurb to brighten their appearance. Dinner was included in the booking and was also very good throughout...

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Helpful?
Thank BrieEngland
HallmarkGMgloucester, Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable time with us while attending the murder mystery night! My apology for the breakfast delay you've experienced in the restaurant, I will review that with the team. Again my thanks for your feedback and I look forward to seeing you back with us in the near future. Kind Regards Raphael Herzog

Stroud, United Kingdom
Reviewed 2 weeks ago via mobile

I have organised several events at The Hallmark and the events team have always worked really hard to help me produce a successful evening. The food has always been consistently good and the menus change regularly but they are always willing to modify them to suit our requirements. Emma, is very professional for someone so young and is a credit...

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Helpful?
Thank jujujude
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable event with us and loved the food and the menu variety! This kind of feedback is a great morale boost for everyone and especially Wanda and Emma! Again my thanks for your feedback and I look forward to seeing you back with us in the near future. Kind Regards Raphael Herzog

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The boutique Hallmark Hotel has a lot within its stylish contemporary walls. An awful lot. For starters there's the 95 rooms and suites, all clean modern design with a mix of bold colours and earth tones, richly patterned carpets and good beds. Then there's our acclaimed brasserie. The rather good team of chefs alchemizes fine seasonal ingredients into a menu embracing both classic British and European dishes and Moroccan specials. Small wonder it's a favourite of locals as well as guests. Naturally, you may well wish to burn as well as devour calories. You're in the right place. As well as glass-backed squash court and excellent gym with fitness kit, we've an inviting pool (and another for children), steam room and sauna, as well as a beauty treatments facilities where highly trained therapists work wonders for the body and soul, with everything from stress busting Swedish Massages to Detoxifying Body Wraps. ... more   less 

Additional Information about Hallmark Hotel Gloucester

Address: Robinswood Lodge, Gloucester GL4 6EA, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: $103 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hallmark Hotel Gloucester England
Hotel Style:
#2 Business Hotel in Gloucester
#4 Luxury Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Gloucester staff and other travellers.
13 questions
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London, United Kingdom
2 months ago
3 months ago
Dublin
5 months ago

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Questions? Get answers from Hallmark Hotel Gloucester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite is not that expensive and gives you loads of extra room.”
 of 5 bubbles 494jayn, 4 Dec 2016 | Read review
“Rooms overlooking the side or back of the building were quiet and overlooked a nice green lawned area which had a small staff car park.”
 of 5 bubbles BrieEngland, 29 Nov 2016 | Read review
“Ask for a mattress that is not saggy.”
 of 5 bubbles TAIRedditch, 2 Nov 2016 | Read review
“bit short of sockets in rooms, but wifi worked well”
 of 5 bubbles Hamwam, 26 Oct 2016 | Read review
“Room 202 has no neigbours and there is only one other room on the landing so very quiet”
 of 5 bubbles AshleyG684, 12 Oct 2016 | Read review
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