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Hallmark Hotel Gloucester

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Hallmark Hotel Gloucester
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1,391 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Gloucester
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Showing 1,388: English reviews
Gloucestershire, United Kingdom
Reviewed 1 February 2016

We stayed using a booking .com free night, we had a family room which was lovely, it was actually 2 adjoining rooms so loads of space for 2 kids to have separate beds and bring toys etc. It is over the road from the ski centre, and also down the road from a golf course. you can walk around Robinswood...

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Thank katie780
Reviewed 28 January 2016 via mobile

Stayed for one night for a spa break as a deal including a treatment for each of us. The treatment was lovely and relaxing. The hotel itself is a little dated and parts of it could do with a good clean - the corridor to our room smelled of smoke and the carpet looked liked it had never been vacuumed....

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1Thank NoraLee11
Brentwood, United Kingdom
Reviewed 26 January 2016 via mobile

Excellent stay in every way. Particularly impressed with the positive staff attitude and first class food. Very recommended. Didn't use the leisure facilities but they looked well worth a visit. The rooms were very spacious but you might need a thinner quilt as the one they supply is very thick.

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Thank davidfairweather32
Reviewed 25 January 2016 via mobile

Lovely rooms, bar and reception were lovely but the restaurant were quite grumpy and clearly couldn't be bothered, perched on the table next to us to take our order. We had stayed the previous Saturday night but decided to have a second night and have the Sunday saver which is 3 courses and free bottle of wine very good value...

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2Thank Emilie Victoria S
Milton Keynes, United Kingdom
Reviewed 25 January 2016

Room (30) - Pleasant enough although there was pain peeling and water staining above the bed in the bedroom. We had a bottle of wine and 5 milt tray chocolates for us and there was the usual tea, coffee and biscuit facility. There was an iron, ironing board and hair dryer also in the room, however, we used none of...

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Thank Stevie W
Birmingham, United Kingdom
Reviewed 23 January 2016 via mobile

After really looking forward to this stay, my boyfriend and i were very dissapointed to say the least. Hotel room itself is nice and very quiet throughout the night. Cleanliness however is extremely run down and poor - couldn't use our kettle as it kept pouring dirty old bits into our mugs and the nets in the windows were that...

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Thank Isobel B
Reviewed 21 January 2016

We stayed at the hotel on a Friday night on a package deal...fizzy Friday's! Lovely stay, food & the massage that we had by Harriet was amazing, I've had treatments by her a few times & I always come away feeling truly relaxed.

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1Thank Cupalicious81
London, United Kingdom
Reviewed 18 January 2016

I don't even know where to begin. The hotel room itself is nice, but everything else about this hotel is a complete DISASTER. We bought a package with dinner and breakfast included and stayed the past Saturday night. The wait staff at the restaurant have no idea what they are doing, they walk around like zombies. We ordered three courses...

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1Thank sam p
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Such a shame that you did not enjoy your visit. Ref the payment, we have tried to contact yourself to discuss, please believe we have no interest in double charging our guests and mistakes can happen, we are human, however we cannot find any record of your first payment, I believe this was discussed with yourselves at the hotel? Our...

Milton Keynes, United Kingdom
Reviewed 17 January 2016 via mobile

We had such a lovely stay here! We just got back and wanted to say thank you to the lovely staff! We arrived at 10am as wanted to get a full day in and although check in wasn't until 2pm, they made no issue or problem and got us a room quickly and efficiently and let us check in early...

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1Thank cassie w
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the very generous review, it is fantastic to learn that you enjoyed your visit and we sincerely appreciate it when our guests highlight a team member for praise as it gives us the opportunity to reward. We hope to see you again very soon.

Reviewed 17 January 2016 via mobile

For my 30th birthday my mum booked us a spa weekend at the Hallmark Hotel Gloucester. We had a lovely lady Rachel administration team I believe direct us as we got a bit lost. She was so patient and helpful. Upon arrival check in was smooth and our room lovely. Please put more milks in the room so you can...

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Thank Birdofleigh
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the comprehensive review. I cannot guarantee we will never make mistakes or that we are to everyone's tastes, however it is fantastic to learn that a team member turned any negative feelings around and thank you so much for giving us the feedback to reward with. We look forward to seeing you again in the very near...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The boutique Hallmark Hotel has a lot within its stylish contemporary walls. An awful lot. For starters there's the 95 rooms and suites, all clean modern design with a mix of bold colours and earth tones, richly patterned carpets and good beds. Then there's our acclaimed brasserie. The rather good team of chefs alchemizes fine seasonal ingredients into a menu embracing both classic British and European dishes and Moroccan specials. Small wonder it's a favourite of locals as well as guests. Naturally, you may well wish to burn as well as devour calories. You're in the right place. As well as glass-backed squash court and excellent gym with fitness kit, we've an inviting pool (and another for children), steam room and sauna, as well as a beauty treatments facilities where highly trained therapists work wonders for the body and soul, with everything from stress busting Swedish Massages to Detoxifying Body Wraps. ... more   less 

Additional Information about Hallmark Hotel Gloucester

Address: Robinswood Lodge, Gloucester GL4 6EA, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: $104 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hallmark Hotel Gloucester England
Hotel Style:
#2 Business Hotel in Gloucester
#4 Luxury Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Gloucester staff and other travellers.
13 questions
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London, United Kingdom
2 months ago
3 months ago
Dublin
5 months ago

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Questions? Get answers from Hallmark Hotel Gloucester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didnt stay over night”
 of 5 bubbles j0shua21, 9 Dec 2016 | Read review
“The suite is not that expensive and gives you loads of extra room.”
 of 5 bubbles 494jayn, 4 Dec 2016 | Read review
“Rooms overlooking the side or back of the building were quiet and overlooked a nice green lawned area which had a small staff car park.”
 of 5 bubbles BrieEngland, 29 Nov 2016 | Read review
“Ask for a mattress that is not saggy.”
 of 5 bubbles TAIRedditch, 2 Nov 2016 | Read review
“bit short of sockets in rooms, but wifi worked well”
 of 5 bubbles Hamwam, 26 Oct 2016 | Read review
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