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Holiday Inn Gloucester - Cheltenham

Expedia.comUS$81*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$120*
US$81*
US$120*
US$81*
US$98*
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Holiday Inn Gloucester - Cheltenham
Holiday Inn Gloucester - Cheltenham
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686 Reviews from our TripAdvisor Community

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Showing 675: English reviews
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Cornwall, United Kingdom
Reviewed 2 days ago NEW

The reception and dinning area are all light, modern and airy, totally lacking any ambiance, it's very very bland. The food is not good at all, sadly. Breakfast was ok.... Ish. The rooms are small with dark scratched old furniture. The bathroom was heavily stained and not at all nice. Every where seems clean, until I saw the mess on...

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Helpful?
Thank Pearlie25
Chorley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Have stayed in other hotels around Gloucester when visiting family and decided to give this one a try, we were looking for a place to stay for Christmas so we can be near our children and grandchildren. Check in was smooth and staff were patient with our questions about the hotel. We do not drink tea or coffee but reception...

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Helpful?
Thank ecureuilsretraite
About Hotel's Favourite Review
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to provide us with such a great review from your recent stay with us. It is a delight to read that you had a wonderful overall experience at our hotel and found the team were helpful and friendly and your room was spacious and comfortable. I am sorry that the one issue you did...

Bristol, United Kingdom
Reviewed 6 days ago NEW

The staff as in most hotels were good and really tried to make us feel at home. We were going to eat in the hotel but a customer recommended sainsbury cafe which was just across the road. We visited for dinner and breakfast,(naughty but nice)and saved a lot of money. The room was fine and we had a very good...

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Helpful?
Thank David L
Kingston-on-Tames, UK
Reviewed 6 days ago NEW

Stayed for 2 nights recently and was pleasantly surprised with everything. Breakfast was great, room exceptionally clean, if a little dated, but one of the nicest thing was the staff. Hayley on reception was a diamond, helpful, friendly and has a smile for everyone. also Emily and Jamie made our short but pleasant stay even more enjoyable. Will definitely stay...

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Helpful?
Thank Dansak
Leicester, United Kingdom
Reviewed 1 week ago via mobile

Very happy with the hotel overall. But having arrived home I found out I had left my laptop charger lead in my room. I called the hotel 3 or 4 times I was told they would investigate and call me back I'm still waiting for my call back.i hate being lied too it has put a bed taste in my...

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Helpful?
Thank barry977
Goose Green, Falkland Islands
Reviewed 1 week ago

This Hotel is in need of a refurbishment to the rooms, if my room was typical of the others in the hotel. The photos are misleading as they show more modern decor. OK, the room was very clean and comfortable but don't be surprised for it not to look like the pictures. Reception staff were extremely pleasant, both on check-in...

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Helpful?
Thank Mike H
Greater London, United Kingdom
Reviewed 2 weeks ago via mobile

Let me start first with the room. Basic out dated room. Pealing off paint on the main door, carpet spots, shower head needs descaling, toilet paper very thin you can't even wipe properly. I mean seriously?? Forget about that, even the tissue box had only 3 peaces of wipes. Using the shower was a bit complicated you must figure it...

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Helpful?
Thank adelia1008
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to provide us with some feedback from your recent stay with us in order to improve our services. I am truly sorry that you did not have the experience we would have liked you to have and can assure you this is not our usual level of high service. In terms of the rooms...

Bromley, United Kingdom
Reviewed 2 weeks ago

Easy to find. Plenty of free parking. Our room was basic and small. It was clean and comfortable. It was in a long corridor with other rooms. It was peaceful until you heard the constant slamming of self shutting doors from inconsiderate guests. It was busy with a mix of families and couples. Ideal for a short stay. The breakfast...

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Helpful?
Thank Lovejoy D
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for informing us of your recent stay with us. I am pleased that overall you had a pleasant experience at our hotel and found it easy to locate, plenty of free parking and your room clean and comfortable and where the team were friendly. I am sorry however, that you were disturbed by slamming doors, i will be...

London
Reviewed 2 weeks ago

I used this hotel for almost six weeks over a six month period, for work. The staff are helpful, and make an effort to understand your preferences (especially in the restaurant). I had a problem with very noisy people in the room next door (linked through a wooden door), half way through the night. It was dealt with swiftly and...

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Helpful?
1Thank LondonRad.
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to provide us with such a great review from your recent stays with us. I am pleased that we are your hotel of choice when working in the area and thank you for your loyalty over the past six months. I am delighted that the team were helpful and understood your needs whilst staying...

Reviewed 3 weeks ago via mobile

As expected. Clean, tidy, spacious family room with kids having separate beds. No noise in room whilst sleeping. Large TV clean rooms. Breakfast selection great (only issue is the speed to replenish items and cleanliness of cups, plates etc need more sparkle). Light dinner at the bar was nice and as expected of 'pub' style grub (fish and chips, nuggets...

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Helpful?
Thank Marios A
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to provide us with some feedback from your recent stay for us to improve on. I am pleased that overall you had a great stay at our hotel and we met your expectations and found the leisure facilities an added bonus. I am very sorry however, that at breakfast you found the cutlery and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Hotel Gloucester-Cheltenham is conveniently located just off the M5 & only 2 miles from Gloucester's City Centre & 6 miles from Regency Cheltenham. An ideal location for families with our Kids Stay & Eat Free policy*. Visit the revitalized Docks area with its many shops including Gloucester Quays, restaurants & entertainment or the cloisters of Gloucester Cathedral, famous filming location for Harry Potter, or simply enjoy the cafe culture & shopping of Cheltenham. Take full advantage of your relaxing break away at the Holiday Inn Hotel Gloucester-Cheltenham by using the excellent facilities of our Spirit Health Club & Beauty Therapist. All bedrooms are fully air conditioned with all the facilities you would expect from a Holiday Inn including High Speed Internet Access, interactive TV & pay movies. We also have a number of executive rooms for that added touch of luxury & family rooms suitable for up to 2 adults and 2 children. The Academy conference & training suites are perfectly suited to your business needs. A total of 9 meeting rooms with a maximum capacity of up to 130. The Holiday Inn Hotel Gloucester-Cheltenham is also licensed to hold civil wedding ceremonies & is a great venue for a lavish celebration or an intimate affair. *Terms & Conditions apply. ... more   less 

Additional Information about Holiday Inn Gloucester - Cheltenham

Address: Crest Way, Gloucester GL4 3RX, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: $112 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gloucester - Cheltenham 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Gloucester Holiday Inn
Holiday Inn Gloucester - Cheltenham England
Hotel Style:
#3 Family Hotel in Gloucester
#6 Business Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gloucester - Cheltenham staff and other travellers.
7 questions
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Leeds, United Kingdom
over a year ago
Shaw, United Kingdom
Kingston upon Hull, England, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from Holiday Inn Gloucester - Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an updated one!”
MikeH776, 15 May 2017 | Read review
“Try to get rooms further away from reception”
LondonRad., 5 May 2017 | Read review
“Ground floor recommended if you cannot negotiate stairs”
chrismJ6494EW, 9 Mar 2017 | Read review
“they have smoking rooms”
AlexRJ, 18 Jan 2017 | Read review
“We had room 54, it was a large room with a double bed and sofa bed (which we didn't use)”
AmandaTJones, 5 Jan 2017 | Read review
5 of 5
Expedia.com
US$81* /night
View Deal
Booking.comUS$81
HolidayInn.comUS$98
HotelQuicklyUS$120
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*Disclaimer
Prices are for 1 room, 2 adults
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