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Hallmark Hotel Derby Mickleover Court

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#7 of 29 Hotels in Derby
Certificate of Excellence
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Hallmark Hotel Derby Mickleover Court
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845 Reviews from our TripAdvisor Community

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Showing 834: English reviews
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San Francisco
Reviewed 3 days ago NEWvia mobile

We went there for a weekend break with the family. I must say, the facilities were fantastic, the family room was well prepared and met our standard. We also had a balcony which we could access from our room which was nice. The room deco was up to standard and the whole room was vet clean. We had breakfast in...

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Helpful?
Thank Emma M
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Emma M, Thank you for your lovely post following your recent stay at our hotel. I am glad to hear that you and the family had a fabulous time and made full use of our great facilities. Our apologies for the sausages. Please be assure that they were cooked through, as we temperature check most of our batch cooked...

Derby, United Kingdom
Reviewed 1 week ago

I had a 3 night stay at the Hallmark Mickelover Hotel 6th=9th March 2017,I was having a minor surgery at the Derby Royal Hospital so needed to be close by.I had previously stayed at the sister Hallmark Midland hotel so knew I would be in good hands. From check-in to check-out the staff were wonderful,all very friendly and happy to...

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1Thank Carla D
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Carla D, Thank you for your lovely review, following your recent stay with us. It sounds like you had just the right amount of R&R to assist your recovery. When you have fully recovered I do hope that we are able to welcome you back, as our health and leisure club is a wonderful way to unwind. I look...

London, England, United Kingdom
Reviewed 1 week ago via mobile

Stayed here due to a work meeting taking place in the Hotel.... i feel the rooms need a refub very dull and old fashioned,bed too soft. Only good thing was the balcony. Evening meal was ok. But food offered at the buffet at lunch time was horriable. Could have done better.

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Helpful?
Thank Rachel A
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Rachel A, Thank you for taking the time to post your review following your recent stay with us. Whilst it seems that your overall stay was pleasant, i am sorry to hear that you were not keen on our classically designed rooms. It is worth bearing in mind that our superior rooms have a more modern décor and also...

Cambridgeshire, United Kingdom
Reviewed 3 weeks ago via mobile

Did enjoy staying here, would definitely stay again if we paid the same as the bargain we paid this time. Unfortunately did not have time to go in the pool but it looked good. Good rest, great black out curtains, but lots of banging in the hallway on the Monday morning, think the housekeeping team think that everyone checks out...

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Helpful?
Thank namo1985
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear namo1985, Thank you for you review following your recent stay with us. I am glad to hear that your overall stay was great. Apologies for the cigarette smoke in the corridors, as it seems that someone was smoking in their rooms. We did actually identify which room it was and that particular guest was cautioned by our team. Please...

Blackburn, United Kingdom
Reviewed 3 weeks ago

I stayed here Saturday 25th February 2017 and just wanted to let future guests know how perfect our stay was.i booked a family room for me and my two young children with breakfast and dinner included. Everything was just superb. The place hasn't changed over the years from what I can see, I could be mistaken about that but to...

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5Thank sarah f
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear sarah f, Thank you for your wonderful comments following your recent family stay with us. It truly is lovely to hear when guests mention those special team members that really make the difference. I will certainly look forward to sharing your comments with Laura and Stuart. The kitchen brigade have been working really hard recently to elevate our already...

Drayton, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed in a superior room with large comfy bed and good size bathroom . Nicely furnished with plenty of storage . The mini fridge full of soft drinks was very welcome . We didn't have dinner so can't comment but breakfast was tasty and there was plenty of it. We used the pool which was lovely . Our only gripe...

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3Thank pinchkaz
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear pinchkaz, Thank you taking the time to share your comments following your recent stay with us. I am sorry to hear about the late night disturbances from your noisy neighbours, however glad to hear to that our Nights team resolved it swiftly. Delighted to hear that you enjoyed the complimentary mini-bar, which is standard in our Superior Rooms and...

Derby, United Kingdom
Reviewed 3 weeks ago via mobile

Dinner , bed , breakfast 🍳 This hotel is fantastic The manager Ash and all his staff are brilliant and can't do enough for you . We were served at dinner and breakfast by a lovely guy called Rob who was so attentive and 2 delightful ladies called Elise and Holly . We took our family and we all had...

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Helpful?
Thank dijami18
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear dijami18, Wow, sounds like you all had an amazing time at our hotel. Thank you for giving us the opportunity to host your special weekend. I am very grateful for your kind comments about those individuals that went over and beyond. I look forward to congratulating them personally. Please do keep us in mind for your future family gatherings...

Bristol, United Kingdom
Reviewed 3 weeks ago via mobile

I stayed in this hotel for a business stay and my experience was very good. The staff were all very polite and helpful. Food and facilities were excellent. The only negatives I would have were that the beds are quite hard and I found my room to be very cold even with additional heater on. All in all a good...

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Helpful?
Thank sanch2987
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear sanch2987, Thank you for your lovely comments following your recent stay with us. We are delighted to hear that your overall stay was good and that you would definitely recommend us. It is worth bearing in mind, that in our Superior Rooms and Suites, the mattresses are more enhanced than in the standard rooms. This said, we can also...

Reviewed 3 weeks ago

Stayed here for a friends wedding. Will not discuss the wedding, just reviewing the rooms. Was a bit shocked that although this was for a wedding we had to pay for our rooms on check in, not used to this anywhere! There was an issue with rooms & the staff argued with the bride & were very rude to her...

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Helpful?
Thank Beccih72
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Beccih72, Thank you for sharing your recent experience with us. I am sorry to hear that our reception team came across rude, whilst trying to resolve the billing enquiry. I do hope that this was resolved at the time, however I will ensure that I do discuss your comments with them. I am quite certain that possibly frustration may...

Matlock, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here after watching derby v leeds at home! The staff were really friendly, great welcome! The room was lovely, you could hear the noises from the away supporters going and coming however that is what we expected when we were football fans we knew it was coming! Thankyou for a lovely time, will definitely return!!

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Helpful?
Thank huston1234
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear huston1234, Thank you for your amazing 5 star review following your recent stay with us. I do hope you enjoyed the game and that your team won. Its always a great atmosphere in Derby when there is a football game on. With our hotel ideally located near Pride Park Stadium, it certainly is an ideal venue. Thanks again for...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hallmark Hotel Derby Mickleover Court is fabulously located in Central England, only three miles from Derby city centre. The hotel has plenty of free parking onsite and 99 comfortable bedrooms including 15 family bedrooms. The hotel offers lots of great facilities including a brasserie, lounge, bar and free superfast WiFi throughout the hotel. A health and leisure club including a swimming pool, sauna, spa pool, whirlpool and steam-room. 11 meeting rooms for up to 200 delegates. Stylish wedding venue for up to 200 guests. Sky Sports and BT sports is available within the bar area. ... more   less 

Additional Information about Hallmark Hotel Derby Mickleover Court

Address: Etwall Road, Derby DE3 0XX, England
Region: United Kingdom > England > Derbyshire > Derby
Price Range: $111 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Derby Mickleover Court 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
The Menzies Mickleover Court Hotel Derby
The Menzies Hotel Mickleover
Hallmark Hotel Derby Mickleover Court Derbyshire
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Derby Mickleover Court staff and other travellers.
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Questions? Get answers from Hallmark Hotel Derby Mickleover Court staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lifts to all floors,or stairs.. the rooms are away from both so no noise.”
 of 5 bubbles 544carlad, 13 Mar 2017 | Read review
“Avoid rooms towards the side with A/C unit outside”
 of 5 bubbles Matt732, 14 Feb 2017 | Read review
“Upgrade to superior room - well worth it”
  • Bedroom
  • Room divider
 of 5 bubbles suehO9666FP, 9 Jan 2017 | Read review
“Take your own pillows...”
 of 5 bubbles CortinaUK, 2 Jan 2017 | Read review
“Get the upgrade, go for rooms on the mezzanine floors on the left, they were refreshed more recently.”
 of 5 bubbles nigelu2014, 31 Dec 2016 | Read review
5 of 5