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Hallmark Hotel Derby Mickleover Court

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#9 of 29 Hotels in Derby
Certificate of Excellence
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Hallmark Hotel Derby Mickleover Court
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833 Reviews from our TripAdvisor Community

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Showing 822: English reviews
Derby, United Kingdom
Reviewed 2 days ago NEW

The Hotel as a whole is very good but I consider that Dining Room to be outstanding. It is light and spacious and easily accommodates large or small parties with prior booking. The service and food are very good and good value for money although the price of drinks is what you expect from a 4 star hotel. There is...

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Thank GEOFFREY S S
glasgow
Reviewed 2 days ago NEWvia mobile

Booked in from Sunday to Friday so had a few days in hotel. The hotel itself is great but a few issues resolved would make this a great hotel. Car park free and wifi free which is brilliant. Rooms are very spacious and clean maybe a bit dated but still good. Warm with good shower. Hotel has spa and pool...

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Thank paddyc173
Berlin, Germany
Reviewed 5 days ago NEW

It must have been a good place some years ago. It clearly needs to be re-done in terms of settings and services. Breakfast is missing variety, incl. fresh fruits. Cant have english breakfast every day.

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Helpful?
Thank Matt732
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Matt732, Thank you for taking the time to post your honest review. After reading you review, we cannot help feeling that you left us feeling a little underwhelmed. Please accept our sincere apologies. Surprising and delighting our guests is in our nature, however, on this occasion it seems that we have been a little of the mark. Although we...

Northamptonshire, United Kingdom
Reviewed 1 week ago

Rooms clean, and good size, staff very helpfull, good facilities ; wi-fi, leisure centre, breakfast ok. Never had a meal so cant comment on that, did have bar food not the best.Plenty of parking. Good location,

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Helpful?
Thank 728ikev
Ash N, Ash Nagar- Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear 728ikev, Thank you for your review following your recent stay with us. Its lovely to hear that you took full advantage of our hotel facilities and found our team extremely helpful. I look forward to sharing your comments with them Please keep us in mind for your next visit to the local area and we look forward to welcoming...

Reviewed 1 week ago via mobile

Before I start slatting this place I will say that we were greeted with a smile and the spa and rooms were lovely. The nightmare started at 8pm. Omg they ruined my daughters special day and brought me to a break down. We booked in on a half board stay 8 of us. We booked dinner for 8pm, we sat...

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Helpful?
1Thank Elaine B
Ash N, Ash Nagar- Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Elaine B, Thank you for taking the time to share your honest comments, following your recent stay with us. From the outset, please accept our sincerest of apologies, as this is far from the warm, hospitable experience that we want all of our guests to enjoy, even more so on such a special occasion. Although I am aware that...

Reviewed 2 weeks ago

Stayed here for a family wedding last August. Check-in was simple and we were soon in our room. We had a nice room with a small balcony. It was clean and had everything we needed. The bed was comfortable but the room was a little hot, as we couldn't work out the aircon. The shower was good and the bathroom...

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Helpful?
Thank monza30
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear monza30, Thank you for your wonderful review following your stay with us last August. It's great to hear that you had a lovely time at the wedding, as the feedback from the other guests were also very positive. Its always such an honour to be able to host such a special day. Sorry to hear about the difficulty in...

Leicester, United Kingdom
Reviewed 2 weeks ago

We stayed here for one night in January as we were attending a party nearby. The hotel itself feels very grand and our room was brilliant, it was really spacious and had probably one of the largest beds I'd ever had in a hotel room. I cant fault the room and we both had a great sleep too. The bar...

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Helpful?
Thank MG2787
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear MG2787, Thank you for your lovely review following your recent stay with us. I am glad you enjoyed the kingsize bed in your room and delighted that you felt well rested the following morning. It is nice to hear that you were well accommodated by our bar team and felt that your overall stay was great value. Please do...

Durham
Reviewed 3 weeks ago via mobile

Visiting this area for the first time on business, this hotel was picked for no particular reason. The hotel was surprising on arrival, a large car park and the lobby was certainly a cut above a normal business hotel. The roadworks outside are bad and the diversions did make me late the next day. The room was of a good...

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Thank Facefeeder
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Facefeeder, Thank you for taking the time to post a review following your first stay at our hotel. Apologies for the road works, as these are due to the construction of an access road for a new housing estate nearby. Whichever way you are travelling to the hotel, if you follow signs for Royal Derby Hospital, then for Mickleover,...

Brighton, United Kingdom
Reviewed 3 weeks ago via mobile

We have stayed here a number of times in the past, secure in the knowledge that it would be a comfortable stay and that the food would be good. The rooms and the Health Suite are as good and as clean as ever. However the food and service in the restaurant were very poor indeed. It is obvious that poorer...

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Helpful?
Thank Carol C
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Carol C, Thank you for returning back to our hotel. We are genuinely sorry to hear about the poor quality of service and food experienced in our restaurant. Please be assured that we only use the finest quality ingredients. Along with our skilled chefs, our ultimate aim is to ensure that all of our guests expectations are not only...

Reviewed 4 weeks ago via mobile

We went under a two for one offer recently which ended up being good value for money. We stayed in a superior room which was large and there was no corridor or traffic noise. The bed was huge and comfy and the room had spare pillows in, a heater and a fan as well as everything else you'd expect. Breakfast...

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Helpful?
Thank Wanderingfeet1990
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Wanderingfeet1990, Thank you for taking the time to post your review. We are glad to hear that you found your overall stay good value for money. Its worth noting that we do have some great deals if you book direct here at the hotel. I will ensure that our leisure team are a little more vigilant in future, as...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Hallmark Hotel Derby Mickleover Court

Address: Etwall Road, Derby DE3 0XX, England
Region: United Kingdom > England > Derbyshire > Derby
Price Range: $106 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Derby Mickleover Court 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
The Menzies Mickleover Court Hotel Derby
The Menzies Hotel Mickleover
Hallmark Hotel Derby Mickleover Court Derbyshire
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Derby Mickleover Court staff and other travellers.
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Questions? Get answers from Hallmark Hotel Derby Mickleover Court staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms towards the side with A/C unit outside”
 of 5 bubbles Matt732, 14 Feb 2017 | Read review
“Upgrade to superior room - well worth it”
  • Bedroom
  • Room divider
 of 5 bubbles suehO9666FP, 9 Jan 2017 | Read review
“Take your own pillows...”
 of 5 bubbles CortinaUK, 2 Jan 2017 | Read review
“Get the upgrade, go for rooms on the mezzanine floors on the left, they were refreshed more recently.”
 of 5 bubbles nigelu2014, 31 Dec 2016 | Read review
“Rooms facing the car park are quieter.”
 of 5 bubbles AlanWard2000, 27 Nov 2016 | Read review
5 of 5