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Hallmark Hotel Derby Midland

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Hallmark Hotel Derby Midland
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1,095 Reviews from our TripAdvisor Community

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Showing 1,081: English reviews
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London, United Kingdom
Reviewed 4 days ago NEW

Managed to book the room for a very reasonable rate including breakfast. The room was very pleasant, spotlessly clean and we had made a special request which was provided without fuss. It was very comfortable. The breakfast was very good and there was plenty of choice; some vegetarian sausages on the buffet might be a good idea, and perhaps the...

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Helpful?
Thank AndyLW77
Peterborough, United Kingdom
Reviewed 5 days ago NEW

We had spent a hellish 12 hours on a Thomson flight flying around Madeira trying to land when Thomson decided to send the flight back to East Midlands Airport. We were accommodated at the Hallmark Hotel, tired, weary, thirsty and hungry. The staff were absolutely outstanding and the management should be proud of them. The food was lovely at short...

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Thank kdhFrance
Reviewed 1 week ago

We were supposed to be in bridal suite. The room was very poorly lit so morning of wedding I had to get ready in bathroom not the best start to day. Room very basic. Kettle had so much lime scale could use. Staff on day couldn't care less about it being my special day. Wedding meal I was given food...

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Thank Karon L
Reviewed 1 week ago via mobile

We attended yesterday for the occasion of our sons wedding though only there as guests I am sure I can recommend the wedding package they provide the wedding service , photos, meal , evening buffet and disco was an excellent sleek operation enjoyed by all who attended

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Thank Megan231015
Derby, United Kingdom
Reviewed 1 week ago

It was a very nice, clean and tidy hotel. The staff were friendly and paid close attention to detail while ensuring that a high standard was kept. I felt very welcome here. The food was really nice and the drinks were nice.

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Helpful?
Thank mrdweller
Simon G, Operations Manager at Hallmark Hotel Derby Midland, responded to this review

Dear Guest, Thank you for taking the time to review your recent visit here at the Hallmark Hotel Derby Midland. Your kind words in relation to food quality and customer service are much appreciated and the team have been thanked for a job well done. Thank you once again and we look forward to welcoming you back to the Hallmark...

Banbury, United Kingdom
Reviewed 2 weeks ago

Ended a dreadful day being shunted around airports by TUI at the Hallmark with over 100 other passengers at 11pm. The reception did an amazing job checking us all in, in no time at all. They had put on an acceptable buffet for us and the manager spent ages checking we were all alright. The staff deserve a medal. Thanks...

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Thank blueensign7
Simon G, Operations Manager at Hallmark Hotel Derby Midland, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Hotel Derby Midland. I was pleased to read that the team performed excellently in your hour of need and that they all pulled together to accommodate the groups needs at short notice. We look forward to welcoming you back to the Hallmark Hotel...

Reviewed 2 weeks ago via mobile

We have been going to this hotel for years ,so we thought it would be really nice to stop over again while in the area, We arrived at reception to a frosty greeting the man couldn't even crack a smile ,then he told us we had to pay for parking ,we were astounded, he told us that it was other...

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Thank Cazstar123
Simon G, Operations Manager at Hallmark Hotel Derby Midland, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Hotel Derby Midland. I have taken note of all the issues that you raised and have spoken to all those concerned accordingly. I was dismayed to read that on the occasion we have fallen short of our normal high standards. I would like...

Reviewed 2 weeks ago via mobile

I saw a deal and booked for 2 nights Breakfast included. The hotel is opposite Derby rail station so is easy to find. A very easy check in and very friendly, courteous staff. The room was a good size and superwarm. Too much for me!!. The bathroom needed a bit of TLC around the shower enclosure but was very clean...

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Thank heyshamhome
Simon G, Operations Manager at Hallmark Hotel Derby Midland, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Hotel Derby Midland. I was pleased to read that you had a relaxed stay and found everyone you encountered courteous and helpful. it was also nice to note you highly rated the size and overall cleanliness of the room and the quality and...

Derby, United Kingdom
Reviewed 3 weeks ago

My son & daughter-in-law had their wedding reception at Hallmark Hotel Derby Midland last Saturday, 25.02.2017. It was an absolutely lovely day, the service, the food & helpfulness of all staff was faultless. Thanks to Grace, the wedding co-ordinator for all her support & kindness.Many guests stayed for the weekend, the rooms provided & breakfast served were excellent too. I...

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Thank Ann F
Simon G, Wedding & Events Coordinator at Hallmark Hotel Derby Midland, responded to this review

Dear Ann F, I am delighted that you and your family had a wonderful day here with us at the Hallmark Hotel Derby Midland celebrating the love and marriage of Amy & Dave. It was a privilege to be part of their day and I would like you wish you and the new Mr & Mrs every happiness in the...

London, United Kingdom
Reviewed 4 weeks ago

My room was lovely, Debbie who checked me in was a delight. I had just arrived at 8pm with two very tired children after a very long drive from London to find I had booked the wrong type of room for my stay, she took it upon herself to sort it out for me and help me get settled as...

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Thank jasja2017
Simon G, Simon Griffiths at Hallmark Hotel Derby Midland, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Hotel Derby Midland. It was a pleasure to read that you had such an enjoyable stay here at the hotel and that in particular our Assistant Reception Manager Debbie impressed on every level. I would also like to thank you for calling the...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Hallmark Hotel Derby Midland is located in the heart of Derby City Centre, next to the railway station. The hotel has 102 great bedrooms including family bedrooms, all equipped with free WiFi. Why not enjoy our delicious food in our brasserie or sit back and relax in our lounge and bar. The hotel has lots of great facilities including nine meeting rooms with capacity for up to 200 delegates, a stylish wedding venue for up to 200 guests and plenty of car parking. BT Sport is now available in the bar/lounge area. ... more   less 

Additional Information about Hallmark Hotel Derby Midland

Address: Midland Road, Derby DE1 2SQ, England
Region: United Kingdom > England > Derbyshire > Derby
Price Range: $89 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Derby Midland 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Best Western Derby
Derby Best Western
Hallmark Hotel Derby Midland Derbyshire
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Derby Midland staff and other travellers.
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Questions? Get answers from Hallmark Hotel Derby Midland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for patrick deputy manager.Richard very helpfull”
 of 5 bubbles andrewsaywood, 27 Feb 2017 | Read review
“most rooms in this hotel are very quiet”
 of 5 bubbles 631annetteh, 16 Feb 2017 | Read review
“Rooms to the rear seem quieter ( mine was Room 128 )”
 of 5 bubbles pavlosrugbypaul, 5 Jan 2017 | Read review
“Rooms on the second floor round a bout the number 228 and upwards very quiet”
 of 5 bubbles c0linjw, 5 Dec 2016 | Read review
“spacious rooms”
 of 5 bubbles toriatienza, 1 Dec 2016 | Read review
5 of 5