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BEST WESTERN The Stuart Hotel

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BEST WESTERN The Stuart Hotel
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1,036 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
York, United Kingdom
Reviewed 5 days ago NEW

I have stayed here on business travel several times and found it to be adequate, mainly due to its proximity to where my meetings were to be held. It is around 10 minutes walk with luggage from the station and the city centre. The bedrooms are on two floors with a series of corridors forming a horseshoe shape. The rooms...

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Thank MartynWilson
Kidderminster, United Kingdom
Reviewed 1 week ago

Second stay in central Derby and tried to get nearer the shopping centre. Good safe free parking and nice clean room very near to main shopping precinct therefore recommended for elderly and disabled not withstanding able bodied. The corridor had obviously been re painted and we had a bit of a trek to the room on 3rd floor- No lift...

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Thank Nick C
Peterborough, United Kingdom
Reviewed 1 week ago

Stayed at the Stuart purely on the offchance, as a friend of my wife's had a Groupon voucher for a Saturday night she couldnt use. The hotel is on the edge of the city, about a two minute walk from the shopping centre with plenty of free parking. The hotel is basically a old victorian house which has been extended...

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Thank matelot49
Kettering, United Kingdom
Reviewed 2 weeks ago

this hotel is about a 5 minute walk from Derby railway station and is then about a 5 minute walk into the centre of the city and it's amazing shopping centre (Intu) The hotel is traditionally comfortable - it has a bar and a decent restaurant. I had booked a single room - I was given a double. The room...

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Thank TKandco
Birmingham, United Kingdom
Reviewed 2 weeks ago

Stayed for one night rooms are basic and ours was extremely hot in the night which was a downside as the window obviously for safety reasons did not open very wide. The reason giving the hotel a 4 star rating was the breakfast which was a real bonus. Not only could if you choose the full English you could also...

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Thank jive3238
Reviewed 4 weeks ago

This was not best experience of a hotel stay. The rooms were not very big and the furniture was worn and stained. It felt like it had not been cleaned properly with dust and dirt around the place. Breakfast was good however it is hard to get served as the staffing levels are poor. One morning we didn't get served...

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Thank Gary C
Ellesmere Port, United Kingdom
Reviewed 4 weeks ago

Fabulous. Clean comfortable rooms staff friendly and bent over backwards and food and bar was great. A lovely relaxing atmosphere. We met some lovely people also staying at the hotel who we are still in touch with. We recommend The Stuart Hotel 100%,

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Helpful?
Thank Christine R
StuartHotel, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Dear Christine, thank you for the lovely review. We are so pleased you enjoyed your stay with us and I have passed your feedback to all the team. I do hope we have the opportunity to welcome you back soon. kind regards

Derbyshire, United Kingdom
Reviewed 5 weeks ago via mobile

Had a meal here . All of the food was out of the freezer or a bottle.How can you call someone a "chef"?, who cooks like this? Prawn sauce is so easy cream, ketchup, paprika and pepper then mix and taste .

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Thank alilon56
StuartHotel, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Dear Alilon56, all feedback is appreciated as we recognise that each and everyone of our guests have their own expectations and opinions, and by hearing these we can only strive to improve wherever possible. I must say though how shocked I am by your comments and can assure you that the food the kitchen team cook isn't out of a...

Reviewed 8 January 2017 via mobile

Stayed 6th & 7th Jan. Check in was ok and receptionist friendly. Walking to our room and the beading around the glass on fire door was hanging off and caught my finger on nail. Rooms small, bathroom even smaller. The hot bath tap could be moved around and mouldy around the bath. Food was lovely and staff lovely ate in...

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Helpful?
Thank Michelle C
StuartHotel, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Dear Michelle, thank you for your feedback on your recent stay and I am so sorry to hear that there were a few issues whilst you were here with us. I can assure you that all the points you raised will be investigated and addressed. I am so pleased to hear that you would possibly give the hotel another chance...

Leicester, United Kingdom
Reviewed 6 January 2017

we stayed here on new years eve, upon entering the room it was way too hot, on our booking it said the room was air conditioned but in reality this meant turning the radiator down and opening a window, the room was nothing special for this price bracket and the tv is in the wrong place, also there was no...

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Thank gary w
StuartHotel, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Dear Gary, I am so sorry to hear that you didn't enjoy your stay with us. I have looked into your booking and if you would like to forward a copy of your booking confirmation to me I will speak with the online booking agent you used as the booking we have for you was for a standard room which...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN The Stuart Hotel is in the heart of Derby city centre close to many restaurants and bars with easy access from the motorways and the peak district. The hotel has 100 bedrooms, stylish restaurant, hip bar, conference and banqueting facilities, free car parking and free internet access throughout the hotel. We have excellent food and beverage options for you from our cocktails and nibblets menus to our a la carte menus and 24 hour room service menus. We look forward to welcoming you. ... more   less 

Additional Information about BEST WESTERN The Stuart Hotel

Address: 119 London Road, Derby DE1 2QR, England (Formerly The Stuart Hotel)
Region: United Kingdom > England > Derbyshire > Derby
Price Range: $80 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN The Stuart Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Stuart Hotel Derby
BEST WESTERN The Stuart Hotel Derby, Derbyshire
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Stuart Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It isn't a very accessible hotel. Lots of stairs and steps and relatively narrow corridors. Phone ahead and secure an accessible room.”
 of 5 bubbles MartynWilson, 14 Feb 2017 | Read review
“Disabled catered for on ground floor with new ramps into hotel for chairs etc”
 of 5 bubbles nickc770, 12 Feb 2017 | Read review
“Rooms at the back are quieter as they do not front the main road”
 of 5 bubbles matelot49, 9 Feb 2017 | Read review
“pick a ground floor room as there are no lifts”
 of 5 bubbles 53garyw, 6 Jan 2017 | Read review
“Hope for the best when booking”
 of 5 bubbles 478jeffb, 15 Dec 2016 | Read review
5 of 5