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Holiday Inn Express Swindon City Centre

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Traveller (124)
Room & Suite (61)
Dining (5)
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Overview
  • Excellent21%
  • Very good38%
  • Average22%
  • Poor9%
  • Terrible10%
Travellers talk about
“train station”(39 reviews)
“beans”(22 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Swindon City Centre
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Swindon City Centre
Special Offer: Book Direct and Save
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Reviews (605)
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128
214
131
56
61
Show reviews that mention
All reviewstrain stationa couple of minutes walkbeansbreakfast was includedfirst floorcar parking issaturday nightthe breakfast areabudget hotelstayed here for one nightroom keydouble bedroom was spotlessyogurthie
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1 - 5 of 590 reviews
Reviewed 3 days ago

Stayed here for 4 nights, the room was comfortable. but thats it.Only one lift working so the wait was ages for a lift. breakfast was ok but always luke warm. Dinner was a joke..every night I had to wait ages to get my meal, not...More

Thank Michael J
Response from Sam B, Manager at Holiday Inn Express Swindon City CentreResponded today

Hi Michael J Thank you for your candid response. We apologize that your recent stay did not meet expectations. Please bear with us whilst we're not looking at our best. Kind regards, Sam.

Hotel's Favourite
Reviewed 4 weeks ago

I am one of the regulars here. I have been staying at this hotel since 2014. I keep coming back because the staff in all areas of this hotel are outstanding. The Hotel is under major refurbishment but this has been managed in a most...More

Thank Malcolm C
Response from Sam B, Manager at Holiday Inn Express Swindon City CentreResponded 4 weeks ago

Hi Malcolm C Thank you very much for another positive review of our hotel. It's something our staff takes great pride in, so we value your comments! See you soon. Sam.

Reviewed 4 days ago

Great hotel currently undergoing refurbishment so does have a couple of minor issues until the works are complete. There are two lifts at the hotel with one put aside for the builders carrying out the works and the lights did not fully work in the...More

Thank Martin J
Response from Sam B, Manager at Holiday Inn Express Swindon City CentreResponded 3 days ago

Hi Martin J Thank you very much for your positive comments. I am pleased to hear you enjoyed your two weeks with us so much. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again...More

Reviewed 2 weeks ago

Stayed just the one night mid week for business. Now, what they didn't tell me on their website was the fact that the entire hotel was undergoing renovations. ANNOYING. Hotel website told me there was car parking. There wasn't. VERY ANNOYING. I had to park...More

Thank MITCHPL
Response from Sam B, Manager at Holiday Inn Express Swindon City CentreResponded 1 week ago

Hi MITCHPL Thank you for your candid response. It's regrettable that your recent stay did not meet expectations. Kind regards, Sam

Reviewed 13 May 2018 via mobile

Just stayed on a IHG ‘reward’ points a program incidentally advertised all over the hotel. Spire members are supposed to get preferred rooms in return for loyalty to the IHG group so was delighted as I’m top of the program on Spire to be told...More

Thank steveclarke35
Response from Sam B, Manager at Holiday Inn Express Swindon City CentreResponded 5 weeks ago

Hi there Thank you for your candid response. We apologize that your recent stay did not meet expectations. You may or may not be aware that we do not offer 'upgrades' in Holiday Inn Express, a corner room and/or 'refurbished' room is different, sorry wrong...More

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About
Amenities
Top amenities
Bar/Lounge
Breakfast included
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Multilingual Staff
Breakfast Available
Dry Cleaning
Laundry Service
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$58 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$58 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (124)
Room & Suite (61)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
AustraliaMegan
24 February 2018|
Answer
Response from traceygodefroy21 | Reviewed this property |
Yes
0
Votes
Jim Louise W
23 March 2017|
AnswerShow all 2 answers
Response from Stephen B | Reviewed this property |
Pay & display about 100 yd away
1
Vote
Becky123456778
24 November 2016|
AnswerShow all 2 answers
Response from Bode P | Property representative |
Dear Guest, We do have hair dryers in all our rooms and also our bathrooms are fitted with invigorating power shower. Regards, Bode P
3
Votes
Room Tips
"Don't stay until the building works are complete and parking is available."
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"Most hotels say if you need anything just ask here they really mean it."
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"Ask for a refurbished room"
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"Higher floor rooms are quieter."
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