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Holiday Inn Telford - Ironbridge

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Traveller (98)
Room & Suite (59)
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Overview
  • Excellent36%
  • Very good41%
  • Average17%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Additional information
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (844)
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All reviewsswimming poolinternational centretwo double bedsair connice poolexhibition centreleisure facilitiesrefurbished roomtown parkleisure clubgood sizeice rinkreception staffreal alebar foodstayed here for one nightsteam room
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1 - 5 of 839 reviews
Reviewed yesterday via mobile

We just stayed for one night at the Holiday Inn. I was made to feel extremely welcome by the lovely Receptionist Louise. She was so friendly and warm. She told me that we would have one of the newly refurbished rooms. It was gorgeous, modern...More

Thank sunseasandtime
Hotel's Favourite
Reviewed 2 weeks ago

Myself and my team recently stayed at the Holiday Inn Telford for an event we were attending over 3 days at the Telford International Centre. There is one distinctive difference here to any other Holiday Inn & that is a staff member called Hayley. We...More

Thank ashleyB_187
Response from Lis F, Guest Relations Manager at Holiday Inn Telford - IronbridgeResponded 1 week ago

Dear ashleyB_187 Thank you for your review and lovely comments about my colleague Hayley in particular. I have informed both Hayley and her manager about your feedback. Customer comments are very important to us as we always strive for perfection and endevour to improve areas...More

Reviewed 4 days ago

We spent a lovely few days on a group outing to this hotel and we were very impressed by the friendliness of the staff and the immaculate cleanliness of the rooms. Grateful thanks to Lynn from Housekeeping who returned my coat to me so promptly...More

Thank longweekendsrule
Reviewed 6 days ago via mobile

Nice hotel, very convenient with access into the park via a back gate. Nice swimming pool and restaurant. Children eat free with an adult meal which is a good touch. Milk and cookies can also be got if you ask for your children again they...More

Thank JHenn1910
Reviewed 1 week ago

I arrived at the check in and the gentleman on reception made me feel very unwelcome, looked me up and down like I didn't belong in there, I had also pre arranged for a travel cot to be in the room he checked and there...More

Thank beckymaxfield88
Response from Lis F, Guest Relations Manager at Holiday Inn Telford - IronbridgeResponded 6 days ago

Dear beckymaxfield88 Thank you for taking time to post a review after your recent stay and I'm very disappointed to read that you felt unwelcome as this would never be our intention and I'm so sorry you had that impression. I can see that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Room Service
Free Parking
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$62 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$62 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (98)
Room & Suite (59)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Eondi
29 March 2018|
AnswerShow all 3 answers
Response from Lis F | Property representative |
Hi yes the pool does provide one towel free per resident guest. Additional towels are charged at 50p each. See you tomorrow! Lis Frost Guest Relations Manager
2
Votes
Ginger2917
11 March 2018|
Answer
Response from Lis F | Property representative |
Hi, the pool is free to use if you are a hotel resident, or if you live locally, you may join the leisure club as a member, rates apply. Wifi is free to hotel residents. Do let me know if I can help with anything else.
0
Votes
Ginger2917
11 March 2018|
AnswerShow all 2 answers
Response from Lis F | Property representative |
Hi, yes windows can be opened but they do have restrictors on them to prevent accidents. They open by slanting outwards from the bottom edge (if you know what I mean), hinged from the top side. I would say they open about... More
1
Vote
Room Tips
"I had a entrance level room at the back of the hotel so very quiet."
Read review
"Two storey hotel with most rooms overlooking shrub gardens."
Read review
"Ground Floor - lifts often out of service"
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"Great facilities and location to enjoy the whole Telford area."
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