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Courtyard London Gatwick Airport

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Traveller (320)
Room & Suite (138)
Dining (16)
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Overview
  • Excellent22%
  • Very good42%
  • Average22%
  • Poor8%
  • Terrible6%
Travellers talk about
“south terminal”(570 reviews)
“car delivered”(27 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
8 May9 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,684)
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602
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567
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171
Show reviews that mention
All reviewscourtyard by marriottsouth terminalcar deliveredtwo double bedsmaple manor parkinggatwick airportten minute walkbus serviceparking servicecar parkan early flightnext morningholiday extrasparking packagemeet and greetrooms are comfortablebar and restaurant
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1 - 5 of 2,577 reviews
Reviewed yesterday

The hotel was nice and spacious. The food was good. However, the room was very small and the beds & pillows were dreadfully uncomfortable, with no support whatsoever. Shower was fab! Staff were not very friendly on. Heck in or check out!

Thank Mandy M
Reviewed 3 days ago via mobile

My wife & I stayed in the Gatwick Marriott Courtyard Hotel prior to flying off to Croatia. The hotel is well situated to the airport & close to Horley were there is an excellent Indian restaurant only 5 minutes walk. Rooms were tidy, check in...More

1  Thank Ian W
Response from receptioncourtya2017, Front Office Manager at Courtyard London Gatwick AirportResponded yesterday

Dear Ian W, Thank you for taking the time to write your honest review in relation to your recent stay with us. We are delighted to see that you had a memorable stay with us and we are sorry to hear about the issues you...More

Reviewed 3 days ago

Stayed here for one night recently before an early flight next morning. Hotel is busy but parking 2as ok on arrival. Check in a little slow due to numbers of people checking in. Rooms adequate with everything required for a comfortable stay, and as previously...More

Thank KazSteve
Response from receptioncourtya2017, Front Office Manager at Courtyard London Gatwick AirportResponded yesterday

Dear KazSteve, Thank you for taking the time to review our hotel in relation to your recent stay here at the Courtyard by Marriott. We are very sorry to hear that you experienced some issue with our bedroom A/C. This unfortunately cannot be turned completely...More

Reviewed 1 week ago via mobile

We booked a 1 night stay & 15 days parking as we had a early flight from Gatwick south the next day. Hotel was modern & our room was clean. We ate in the steak restaurant & the food was lovely & prices as expected,...More

Thank jogiles2103
Response from receptioncourtya2017, Front Office Manager at Courtyard London Gatwick AirportResponded 4 days ago

Dear jogiles2103, Thank you for taking the time to review our hotel with regards to your recent stay here at the Courtyard and we are glad to see that you liked our rooms and dining area. With regards to the parking, the package you have...More

Reviewed 1 week ago via mobile

We stayed at this hotel for one night after missing our flight. If you are traveling from Gatwick (South Terminal) it's very close to the airport (10 minutes walk). However allow longer walk time if you are traveling with young children. The staff are friendly...More

Thank De S
Response from receptioncourtya2017, Front Office Manager at Courtyard London Gatwick AirportResponded 4 days ago

Dear De S, Thank you for choosing Courtyard by Marriott as your place of lodging after the unfortunate event of missing your flight. We are glad to see that you enjoyed your stay with us and that you found all the staff to be friendly....More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$96 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Crawley
Room types
Non-Smoking Rooms
Details
Price range
US$96 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Crawley
Room types
Non-Smoking Rooms
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Traveller (320)
Room & Suite (138)
Dining (16)
Pool & Beach (1)
Questions & Answers
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becmca
24 April 2018|
Answer
Response from Jacandhow | Reviewed this property |
I should think from 7 on wards but if you look on their website or phone the hotel they will tell you. We didn't have breakfast as had to be in the airport by 5
0
Votes
Dale C
30 December 2017|
AnswerShow all 2 answers
Response from receptioncourtya2017 | Property representative |
Dear Dale C, Thank you for getting in touch with us. Your parking package commences on the day of check-in, therefore your car will be taken to Maple Manor's off-site parking that same evening. You can however check your... More
1
Vote
Katarina A
8 November 2017|
AnswerShow all 3 answers
Response from receptioncourtya2017 | Property representative |
Dear Katarina, Yes, you can most certainly leave your luggage with us until check-in time though we do usually do our utmost best to check-in guests prior to 3pm if we do have rooms available. Sincerely, Natasha
0
Votes
Room Tips
"Choose the Hilton that is attached to the South Terminal. Hilton's have a higher standard than Marriott."
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"Shuttle a little crowded at peak times, and they charge 3 Pounds for the priviledge."
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"Not relevant for an airport hotel"
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"Check your room allocation, prior to arrival.. Worth paying the £16.95 for greeting upgrade, to collect your..."
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