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Holiday Inn Express London Gatwick-Crawley

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Holiday Inn Express London Gatwick-Crawley
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788 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express London Gatwick-Crawley
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Showing 748: English reviews
Milton Keynes, United Kingdom
Reviewed 19 October 2016

We booked this hotel by mistake thinking its near Gatwick Airport which its not we got a cab to go to the one we thought we had booked that is near the airport only to be told that they have another branch in Crawley TOWN . We mentioned this to the staff on reception who agreed that calling it Holiday...

Thank neil d
KatieKitapci, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Neil d, Many thanks for reviewing your stay with us. I note your disappointment in not finding the hotel near Gatwick Airport. We are about 3.5 miles away from the London Gatwick airport and about 1 mile away from Crawley town center hence our name says Holiday inn Express London Gatwick Crawley. Airport is about 20 minutes cab /...

Reviewed 17 October 2016

A handy location, reasonably clean and comfortable, with a great shower. Spoilt by £7 a day parking, impersonal staff, bar with no friendliness and well over an inch of head on a pint of beer. Harvester across car park has better bar, but was full of children on the two nights we were there. A feature of HIE upgraded bathrooms...

Thank TexasJeffDorset
Leamington Spa, United Kingdom
Reviewed 16 October 2016

Stayed here overnight before a holiday abroad as it's locality to Gatwick is great. We arrived and checked in and even though I was rude (interrupting all the time - not obnoxious - I was tired and I did apologise) the receptionist was brilliant - friendly, unphased and welcoming. We went to our room and it is as expected. Clean,...

Thank Pritesh M
Yorkshire, United Kingdom
Reviewed 13 October 2016 via mobile

Hotel was clean, beds comfortable but was given room 229 and had to move because there are generators right outside the window, which are very loud. Also, the drains in this room when you had used the shower smelt vile. Staff were very good and prompt at giving me another room. However, this was a room with an adjoining door...

Thank GC289
Toronto, Canada
Reviewed 11 October 2016

We had been travelling all day and just wanted to drop our suitcases and find some food. We had requested 2 double beds for 2 people. We got to our room and had 1 double bed and a pull out couch. There was no extra bedding to make the pull out. Went to the front desk and requested sheets. She...

Thank Jen M
Reviewed 11 October 2016 via mobile

Very good location easy to access from the motorways, very convenient for the airport. Front of house staff very polite, rooms clean... free late check out also... can't fault it. Would stay again if in that neck of the woods.

Thank Jack W
Bridgend, United Kingdom
Reviewed 10 October 2016

After driving round,up and down the M23/M25 and ringing the hotel for directions, we eventually found this hotel three hours after arriving in Crawley. By the time we arrived it was too late for dinner,as you eat in the Harvester across the car park, so not a good start.Room was comfortable, staff friendly and efficient, and room rate was reasonable....

Thank Gaz1950
Norwich, United Kingdom
Reviewed 4 October 2016 via mobile

We often use "airport" hotels when we have an early flight and need parking for more than a few days. This time we needed a family room, so booked this hotel as it seemed to tick the boxes. I really can't find anything positive about the hotel. It was an £18 (each way) taxi ride, the room was tiny, the...

Thank Paul L
KatieKitapci, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Paul, Many thanks for reviewing your recent stay with us and hope you had a nice holiday. I regret that the room size and mattress was not to your liking. all our rooms are the same standard size. regarding taxi charges, they start from £12.00 each way for a saloon car. the more luggage and more people may involve...

Reviewed 3 October 2016 via mobile

Used this place for a couple of nights between flights from Gatwick. We didnt arrive until 1am but the night staff were excellent and very friendly. They even printed our boarding pass for us! Hotel and room was very clean and it's perfect if you've just been on a long flight. Did not eat nearby so could not comment on...

Thank Scott A
Reviewed 1 October 2016

Nice Hotel typical of a Holiday Inn. Helpful staff, clean and modern. Quite close to the town centre but be aware like most small towns everything closes at 5:30pm. Don't however be fooled by the "secure parking", it isn't, there is free access to all and everybody & despite the CCTV it's not my idea of secure if you intend...

Thank jurgen84

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  • Free Parking
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Express London Gatwick-Crawley Hotel is located just 15 minutes from Gatwick Airport & less than 10 minutes from J/10 of M23. We offer onsite parking for residents at a rate of £7 per day. Three Bridges & Crawley stations are walking distance & offer's easy links to Brighton, London & beyond. Crawley Town center with selective shops and restaurants is at pleasant walking distance. Buses go to Gatwick and Crawley including Manor Royal. Ideally situated for both leisure & business travelers the hotel has Free Wireless Internet access in all areas. All bedrooms offer TV with free view satellite channels, telephone, tea & coffee facilities, and hairdryer, dry cleaning & power showers. Complimentary continental buffet breakfast with selective hot items served for all guests. The Holiday Inn Express Gatwick Crawley has a well equipped meeting room seating up to 25 people, rates starting from just £85. Local attractions include The Hawth Theatre. K2 Leisure Centre. Tilgate Forest Golf Course & County Mall Shopping Centre. You could also visit the nearby Hever Castle, the birthplace of Anne Boleyn. Biggin Hill. Chessington World of Adventure & Thorpe Park,Nearby Towns include Horsham, East Grinstead, Haywards Heath, Reigate & Redhill. Adjacent to the hotel is the Harvester restaurant, serving food from 12pm till 9.30pm, famous for their flame grilled steaks, spit roast chicken, and salad cart. This is a non smoking hotel but with designated area for smokers. Hotel has air-conditioned Bar with flat screen TV and satellite channels which also serve snacks. ... more   less 

Additional Information about Holiday Inn Express London Gatwick-Crawley

Address: The Squareabout Crawley Haslett Avenue East, Crawley RH10 1UA, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $90 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London Gatwick-Crawley 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Holiday Inn Express Gatwick-Crawley Hotel Crawley
Holiday Inn Express Crawley
Holiday Inn Crawley
Crawley Holiday Inn
Holiday Inn Express London Gatwick-Crawley West Sussex
Hotel Style:
#9 Business Hotel in Crawley
#15 Romantic Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London Gatwick-Crawley staff and other travellers.
14 questions
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Plymouth, United Kingdom
1 month ago
Eriksdale, Canada
2 months ago

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Questions? Get answers from Holiday Inn Express London Gatwick-Crawley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early for best price”
 of 5 bubbles AlanF1463, 27 Oct 2016 | Read review
“Everything Ok.”
 of 5 bubbles J192QOmichaelg, 21 Oct 2016 | Read review
“Do not book this hotel if you want to be anywhere near Gatwick Airport”
 of 5 bubbles neild698, 19 Oct 2016 | Read review
“Do not rely on satnav. Also , there are about four Holiday Inns in the area,so make sure you have the right one..”
 of 5 bubbles Gaz1950, 10 Oct 2016 | Read review
“One size fits all!”
 of 5 bubbles M5669SWmichaels, 16 Sep 2016 | Read review
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