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Sandman Signature London Gatwick Hotel

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#10 of 28 Hotels in Crawley
Certificate of Excellence
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Sandman Signature London Gatwick Hotel
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1,641 Reviews from our TripAdvisor Community

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There are newer reviews for Sandman Signature London Gatwick Hotel
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Showing 1,619: English reviews
Birmingham, United Kingdom
Reviewed 1 week ago

Stayed here for a night before heading off to the Caribbean, arrived around 9pm and check in was quick. Room was large with big double bed, large bathroom and sofa. Spotlessly clean, tea/coffee/biscuits all included. Car parking was additional which we paid when we checked in Overall good stay and will book here again

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Helpful?
2Thank Moggy12345
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear EmilyJay93, Thank you for leaving a review for the Sandman Signature London Gatwick. I am pleased to read you had a pleasant stay with us before flying out to the Caribbean. With regards to your comments about the long-stay parking you had with us, I believe you may have made your reservation through a booking agent - If you...

South Wales
Reviewed 1 week ago

We stayed here for two nights before the Brighton Marathon as getting a room in Brighton was proving very difficult; it was a good choice. Affordable family room, two doubles, very comfortable and clean. We paid for breakfast the first morning (quite expensive, cheaper if pre-paid) and you have to fill your plate to get value. So we did. Son...

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Helpful?
Thank IestynH
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear IestynH, Thank you for taking the time to leave feedback for the Sandman Signature London Gatwick. I am pleased that overall you had an enjoyable stay and that the hotel was in an ideal location for your needs. I hope we will have the pleasure of welcoming you back next time you are in the area. Kind Regards, Nicole...

Kent
Reviewed 1 week ago via mobile

Stayed hotel whilst catching plane next morning. Firstly hotel was very easy to find just off the M23, good and efficient reception, well laid out reception area. Rooms were a good size and very clean including bathroom, plenty of clean fluffy towels, all aspects of bathroom were very clean. Bed was very comfortable also there is a good sized television...

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Helpful?
Thank Peterrich
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Peterrich, Thank you for leaving feedback following your recent stay at the Sandman Signature London Gatwick. Thank you for your comments with regards to our facilities - I am pleased that it met your expectations of a four star hotel and that you had a comfortable stay. With regards to the disturbances you described, please be assured that your...

Fethiye
Reviewed 1 week ago via mobile

Having stayed previously we knew the location was good. Decor has been refreshed and is both modern yet comfortable. The pool area was spotless and a great way to relax! Rooms are lovely size, super comfy beds and a microwave which is a useful extra! There is a 24 hour Tesco extra a mere 10 mins safe walk away, which...

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Helpful?
Thank thebaroness
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear thebaroness, Thank you for taking the time to leave feedback for the Sandman Signature London Gatwick. It's a pleasure to read that you had an enjoyable experience during your stay with us and that you found our facilities and location well suited to your needs. Every effort is made to ensure our guests are felt cared for so it's...

Carlisle, England
Reviewed 1 week ago via mobile

We booked a family room, with bunk beds and a double bed. Swimming pool is compulsory for a stop over! We were flying to Orlando at midday best day, so needed to overnight in a hotel. Room was clean, and nicely furnished. Bathroom was small. It states there was a bath - only if you are less than 3 ft...

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Helpful?
1Thank princesspenny
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear princesspenny, Thank you for taking the time to share your feedback following your recent stay. Please accept our sincere apologies that your stay with us did not meet with your expectations. As we are going through the refurbishment process there can be a few teething problems when re-opening areas - For this we can only apologise for any inconvenience...

Reviewed 1 week ago

We stayed at the Sandman for one night before heading home after a river cruise. The hotel is well located near Gatwick Airport, rooms are a good size and comfortable. The restaurant food was not great, but adequate to keep us nourished.

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1Thank Ursula R
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Ursula R, Thank you for taking the time to leave a review for the Sandman Signature London Gatwick. I am pleased to read that overall you had a pleasant stay with us before flying out of Gatwick. It's disappointing to hear that you were not over-impressed with the meal you had with us in our restaurant - Please be...

Milton Keynes, United Kingdom
Reviewed 2 weeks ago via mobile

stayed at the hotel for one night before early Gatwick flight. including 8 days parking, we (4) stayed for £115. the hotel was finishing renovations but it didn't effect our stay. taxi to and from airport (organised by hotel) was on time and efficient. only 10 mins from airport. thoroughly recommend this for any preflight stay.

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Helpful?
1Thank Sizzler B
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Sizzler B, Thank you for taking the time to leave feedback for the Sandman Signature London Gatwick. I am pleased that your stay with us provided a good start to your holiday and that the package as a whole worked well for you. We look forward to welcoming you back next time you are flying out of Gatwick airport....

Reviewed 2 weeks ago

I have stayed here many times... a regular! Always my first choice when staying overnight in Crawley. I have to say this is one of the best hotels around the area. The rooms are very modern and spacious. They are still undergoing refurbishment in their lobby area, restaurant and bar so I look forward to seeing what else they have...

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Helpful?
Thank Sarah B
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Sarah B, Thank you for taking the time to leave a review for the Sandman Signature London Gatwick. Thank you for making us you first choice of hotel when staying in the area - It is always a pleasure for us to welcome back our regular guests and is great to hear that you can see the improvements as...

Reviewed 2 weeks ago via mobile

Easy to find & easy check in. Car park got busy later but parking was no problem during my stay. This hotel appeals to travellers (with many of the guests using it as a pit stop for journeys through Gatwick airport) but it was really handy for my meeting in Crawley & provides good access for surrounding areas. Whilst pet...

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Helpful?
1Thank SLJ11
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear SLJ11, Thank you for taking the time to leave a review for the Sandman Signature London Gatwick. I am pleased to read that you found our hotel to be in an ideal location for you during your stay and that the check in process was smooth. With regards to the refurbishments works, I am delighted that this did not...

Carrickfergus, N Ireland
Reviewed 2 weeks ago via mobile

Stayed here prior to our holiday from Gatwick Airport. Had a lovely meal in their restaurant. Room was so small we couldn't lie our two suitcases down to get out our night clothes. The bathroom smelt very musty, to the point where we kept the door closed so the bedroom wouldn't smell. Good breakfast buffet.

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Helpful?
Thank briers
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear briers, Thank you for taking the time to leave us some feedback. I'm sorry to hear of the problems you described in your review - Could I ask you to email me directly on gsm_gatwick@sandamhotels.co.uk so I am able to pass the details onto the relevant department and look into the matter further? I am pleased however to read...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Each of the beautifully appointed 151 bedrooms at our hotel near Gatwick airport has air conditioning, an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed Internet access.Savour a relaxing meal in the Brassiere Restaurant, which serves contemporary modern food in stylish surroundings or take it easy in our friendly Club Bar. Alternatively hit the gym in the on-site fitness centre to shake off any jetlag. ... more   less 

Additional Information about Sandman Signature London Gatwick Hotel

Address: Three Bridges 18 Tinsley Lane South, Crawley RH10 8XH, England (Formerly Ramada Plaza London Gatwick)
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $95 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature London Gatwick Hotel 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Ramada Plaza London Gatwick Hotel Crawley
Ramada Hotel Crawley
Ramada Hotel Plaza Gatwick
Ramada Crawley
Crawley Ramada
Ramada Plaza Gatwick
Sandman Signature London Gatwick Hotel Crawley, West Sussex
Hotel Style:
#3 Luxury Hotel in Crawley
#11 Romantic Hotel in Crawley
#12 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature London Gatwick Hotel staff and other travellers.
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Questions? Get answers from Sandman Signature London Gatwick Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms similar and well appointed although the window views are of other buildings or carparks.”
JOBSON09, 20 Apr 2017 | Read review
“Higher floors would be best”
Urbanorienteer, 16 Apr 2017 | Read review
“Corner suites are the way to go... very spacious.”
sarahbQ1537VR, 10 Apr 2017 | Read review
“make sure Aircon working”
TheBigFourOh, 20 Mar 2017 | Read review
“Not sure if all rooms are refurbished - make sure to ask!”
519alexanderr, 13 Mar 2017 | Read review
5 of 5