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Hilton London Gatwick Airport

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#19 of 28 Hotels in Crawley
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Hilton London Gatwick Airport
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6,767 Reviews from our TripAdvisor Community

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Showing 6,533: English reviews
Norfolk UK
Reviewed yesterday NEW

Average Hilton Hotel, handy for airport departure. Staff were friendly and helpful. There were however a few issues with the room in terms of how we found it. There was mascara on the bathing towel and hairs in the bath. Hairs were dangling from the reading lamp (unpleasant to find) and the lamp was very dusty. I was unable to...

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Helpful?
Thank NorfolkSparky
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 29 November 2016

I was really pleasantly surprised by the Afternoon Experience at the Hilton, Gatwick recently. I am a bit of a self confessed 'Afternoon Tea' fan and have frequented some of the best establishments that serve afternoon tea around the world. I have to say that I was really delighted with the sandwich selection and array of freshly made cakes which...

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Helpful?
1Thank sunshinebl0nde
About Hotel's Favourite Review
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation: I am well aware that customers have a choice of hotels at Gatwick and I was so very grateful to see the terrific scores and read your feedback. Thank you for your recommendation it is greatly appreciated. Very best regards, Remco Norden, General Manager

Reviewed yesterday NEW

Below average hotel for the price. Gaffer tape on carpets in corridors, bed uncomfortable, quilt not big enough for bed. Not enough tea/coffee making sachets, toilet rolls had to be requested. Food choice in Garden Buffet was tired looking, one small piece of pork loin for the carvery!! Room was tired looking, no extra pillows. great fuss made about HHonors...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard L
St Peter Port, Guernsey
Reviewed 2 days ago NEW

Good hotel in prime position. I definitely recommend this hotel if you need a stop over between flights. Staff are welcoming no matter what time of the day you arrive! The breakfast is plentiful and the quality and selections are decent.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gary C
Cheltenham, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here having returned from a visit to France so that we did not have to travel home immediately after the flight. As a result we checked in quite late ( after 11 PM). We had already checked in electronically using the Hilton honours app;this made life a lot easier and we only need to pick up the key...

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Helpful?
Thank Kevin R
Northants, UK
Reviewed 2 days ago NEWvia mobile

Needed an overnight stay at Gatwick for an early flight next day. This hotel could not be better located given that it is a short walk from the terminal. The welcome was friendly and the room modern, clean and generously sized. It's good value too. Great to get what you need when you need it!

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Helpful?
Thank YTF
uk
Reviewed 3 days ago NEW

Stayed as a family of 4 for 1 night in a deluxe family room. Fantastic room (view over the car park, but it didn't matter) 1 double bed and 2 singles. Couldn't hear noise from the airport. Beds a little hard for meg. Welcome to hotel was great, as a gold member they could offer no upgrade to the room...

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Helpful?
1Thank siz_123
Las Vegas, Nevada
Reviewed 3 days ago NEW

Easy acces to airport but certainly only an average hotel. Was upgraded to an executive room which was a very long walk from the lobby. We only had hand luggage but but this could be a problem if you had heavy suitcases. Would not want one of these rooms again even as a free upgrade. Garden restaurant food average and...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Patricia H
Hamburg, Germany
Reviewed 3 days ago NEW

Practical location right next to Gatwick South terminal otherwise NOT matching the expectation of a Hilton Hotel.The bar is noisy and lacks atmosphere. The rooms are old fashioned in particular the bathroom.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank klausgh
Xanthi, Greece
Reviewed 3 days ago NEW

Not extremely expensive, very well located in the airport its just seconds away from the departures gate. Nice, spacious clean rooms with comfortable beds. Ideal selection for someone that has a flight around 8.00-9.00am in order to get a good night sleep. The whole checking process is a bit impersonal and employees are like robots but to be honest I...

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Helpful?
Thank Kostas M

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton London Gatwick Airport

Address: South Terminal Gatwick Airport, Crawley RH6 0LL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $142 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Gatwick Airport 4*
Number of rooms: 821
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com and Travelocity so you can book your Hilton London Gatwick Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hilton London Gatwick Airport Crawley, West Sussex
Hotel Style:
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Gatwick Airport staff and other travellers.
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Questions? Get answers from Hilton London Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try an Innkeepers Lodge instead!”
 of 5 bubbles trescomania, 13 Feb 2017 | Read review
“Register on the Hilton Honors reward site this helps with a speedy check in”
 of 5 bubbles Koalabob, 7 Feb 2017 | Read review
“Go to the premier inn next door, they guarantee a good nights sleep”
 of 5 bubbles Stuartharding, 5 Feb 2017 | Read review
“1st floor is on the same level as the walkway to the airport”
 of 5 bubbles simonc577, 5 Feb 2017 | Read review
“pay a little bit more and ask for the extension this is where the new rooms are”
 of 5 bubbles glenn_fra, 3 Feb 2017 | Read review
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