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Sofitel London Gatwick

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Traveller (976)
Room & Suite (411)
Storyboard
Overview
  • Excellent54%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“urban cafe”(143 reviews)
“la brasserie”(111 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Sofitel London Gatwick
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Sofitel London Gatwick
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Reviews (8,618)
Filter reviews
8,397 results
Traveller rating
4,454
2,768
773
253
149
Traveller type
Time of year
LanguageEnglish
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4,454
2,768
773
253
149
Show reviews that mention
All reviewsthe oriental restauranturban cafela brasseriesouth terminalan early flightchoice of restaurantscovered walkwaythe club loungesuperior roomcar parknext morningstart your holidaycomfortable bedsgood nights sleepquick checkan overnight staypre flight stay
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1 - 5 of 8,397 reviews
Reviewed today

Greeted outside the Hotel by fantastic Porters who carried our luggage up to Reception for us. Check-in was first class, very helpful and friendly Staff on Reception and to our surprise we were given a complimentary upgrade on our room - we were over the...More

1  Thank doncaster64
Hotel's Favourite
Reviewed 4 March 2018

Flying from Gatwick, this is the perfect place to rest the night before take off. The staff are welcoming and attentive, there is a car park on site (so easy when you return). We upgraded to an executive room and access to the lounge with...More

5  Thank keithr514
Response from Sofitel_LGW, Manager at Sofitel London GatwickResponded 11 March 2018

Bonjour keithr514, Thank you for your 5 star review! I am thrilled to read that you were very happy with the facilities and service we provide. I am pleased to hear that your room allocation matched your preferences and Sofitel 'My Bed' guaranteed a good...More

Reviewed today

Perfect for the North Terminal. We were told we had been upgrade to a superior room on the 6th floor upon checking in, however we were given a room key for the 7th floor (despite asking for a low floor) there are only 8 floors...More

Review collected in partnership with this hotel
1  Thank TJTDubai
Reviewed today

2nd time we have stayed here before flying the following morning. Takes all the risk out of pre-flight airport travel and is a lovely way to turn up at check in desks relaxed and refreshed. Rooms are lovely and the breakfast is gorgeous. Then just...More

Thank Dave S
Reviewed yesterday via mobile

Sofitel markets this hotel as a premium place to stay, which to be fair it’s quite comfortable. The room (s) I had two adjoining for some reason was fairly plain but comfy.... However... my gripe was there were hardly any tea bags and not a...More

1  Thank Kevin W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$146 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$146 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (976)
Room & Suite (411)
Dining (89)
Amenities (13)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
WillNolan1
14 March 2018|
Answer
Response from WillNolan1 | Reviewed this property |
Got the answer £59 if your room is available but they can’t guarantee it.
0
Votes
lloydie666
12 March 2018|
Answer
Response from olek m | Reviewed this property |
You don’t need the upgrade
0
Votes
DameJean
6 March 2018|
Answer
Response from Wendy E | Reviewed this property |
I believe it is 10 am however I think you can extend till 12
1
Vote
Room Tips
"Inside facing rooms have interesting view of lobby and lounge bar areas, outside rooms have views of the..."
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"Only stayed one night in room. Was well equipped and clean"
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"Club room with runway view."
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"Ask for room away from lifts high floor"
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