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Sofitel London Gatwick

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Sofitel London Gatwick
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6,997 Reviews from our TripAdvisor Community

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Showing 6,808: English reviews
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Calgary, Alberta
Reviewed 2 days ago NEWvia mobile

A quick one night stay at the Sofitel was made necessary due to an early morning intercontinental flight from the North Terminal at Gatwick. Room rates were reasonable, despite the hotel offering mostly rooms with only one double bed. (There are no king beds at this property but a single rollaway can be ordered at no extra charge) The staff...

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Helpful?
Thank vtextc
Uniited Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We got a special deal (through British Airways because British Airways changed our departure time by eight hours). We were checked in speedily and very courteously by Eric. We asked if we could pay to upgrade to the 8th (Club) floor and, fortunately, this was possible. The top floor (8th floor) room was very clean, very comfortable with a good...

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Helpful?
7Thank Br1ght0n
About Hotel's Favourite Review
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Br1ght0n, Thank you so much for such a glowing review and rating your experience with us 5 stars! I am so glad to hear that you enjoyed our facilities and benefited from our Luxury rooms’ privileges. It is always a pleasure to read positive reviews and it makes me very proud to learn about the service you received from...

Oxford, United Kingdom
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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1Thank Richard B
Reviewed 2 days ago NEW

We stayed here recently whilst on our way to Dublin for the weekend. I have an Accor members club card so check-in queue went down quickly. Upon arrival at the desk, we were told that we had been randomly selected as the Guest of the Day and had a room upgrade as well as access to the Lounge with complimentary...

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Helpful?
Thank Kristy W
England
Reviewed 2 days ago NEW

I was really looking forward to our visit as we stay here regularly. I got a good deal on one of the suites and the suite itself was lovely. Very spacious with a large sitting room, two computer desks, two fridges with comp. soft drinks and decent wine. The bathroom was spotless too. Check in was friendly and efficient. The...

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Helpful?
Thank St-Lucia_Enthusiast
Corfe Mullen, United Kingdom
Reviewed 3 days ago NEW

We stayed here for one night prior to an early flight the following morning. Usually when booking an airport hotel at Gatwick the Sofitel is out of our price range, but as we booked early and we only needed a room only rate, we got the room at a good price. The hotel I think is a bit nicer and...

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Helpful?
Thank Mark D
Croydon, United Kingdom
Reviewed 3 days ago NEW

Very comfortable hotel at North Terminal . We are regulars for that main reason, as you can walk under cover into the revamped Terminal. Brasserie Restaurant serves very decent food with professional service, though prices are central London level. Hotel has no shower only rooms, but we did get one of the 3 rooms with low level bath (146).

Review collected in partnership with this hotel
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Helpful?
Thank alanreynolds
Bad News
Reviewed 3 days ago NEW

Stayed prior to flight to Barbados. Check in was very poor, slow, people jumping the queue etc. Room rate was not too bad for an airport hotel. The executive lounge is a joke, do not pay any money for this. Food consists of bread and cheese and drinks are cheap Chilean wine and Coors Light ( yuk). Room service very...

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1Thank CaptMainwairing
Basildon, England, United Kingdom
Reviewed 3 days ago NEW

We stayed here pre flight to Mexico had lovely evening meal in brassiere served by nice polite staff worth the cost . Bed super comfy slept very well check out very easy an quick as was check in yes it is rather expensive to stay but you really do get what you pay for but it is a fantastic start...

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Thank Theresa L
Rome
Reviewed 3 days ago NEWvia mobile

Really nice stay before I flew. My husband and I had a lovely meal at the brassiere. All the staff from front deck to restaurant were very good. We will stay again before we fly. We parked at the hotel and in the morning just walked to departures. My husband was able to walk back to the hotel and then...

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Helpful?
Thank Lorraine H

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 

Additional Information about Sofitel London Gatwick

Address: North Terminal, Crawley RH6 0PH, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $180 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and ACCOR so you can book your Sofitel London Gatwick reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Sofitel London Gatwick Crawley, West Sussex
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Gatwick staff and other travellers.
75 questions
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Questions? Get answers from Sofitel London Gatwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury queen room but really all rooms are lovely when booking ask for outside room otherwise you will be looking into reception”
 of 5 bubbles TheresaL700, 19 Feb 2017 | Read review
“Ask for a quiet room if you want it and consider lounge access too”
 of 5 bubbles montyglos, 19 Feb 2017 | Read review
“If you are dithering whether to book a Classic or Superior Room based on our experience we would suggest you save the £30 as there is no difference in the room size or bed and the 10% discount on food & beverages does not compensate (unless you spend £300!) .”
 of 5 bubbles Faircrit, 16 Feb 2017 | Read review
“High floor ”
 of 5 bubbles juliehI198DE, 15 Feb 2017 | Read review
“Nice to have a room overlooking the atrium”
 of 5 bubbles seadog8, 12 Feb 2017 | Read review
5 of 5