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Greeted outside the Hotel by fantastic Porters who carried our luggage up to Reception for us. Check-in was first class, very helpful and friendly Staff on Reception and to our surprise we were given a complimentary upgrade on our room - we were over the...More
Flying from Gatwick, this is the perfect place to rest the night before take off. The staff are welcoming and attentive, there is a car park on site (so easy when you return). We upgraded to an executive room and access to the lounge with...More
5 Thank keithr514
Response from Sofitel_LGW, Manager at Sofitel London GatwickResponded 11 March 2018
Thank you for your 5 star review! I am thrilled to read that you were very happy with the facilities and service we provide.
I am pleased to hear that your room allocation matched your preferences and Sofitel 'My Bed' guaranteed a good...More
Perfect for the North Terminal. We were told we had been upgrade to a superior room on the 6th floor upon checking in, however we were given a room key for the 7th floor (despite asking for a low floor) there are only 8 floors...More
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2nd time we have stayed here before flying the following morning. Takes all the risk out of pre-flight airport travel and is a lovely way to turn up at check in desks relaxed and refreshed. Rooms are lovely and the breakfast is gorgeous. Then just...More
Sofitel markets this hotel as a premium place to stay, which to be fair it’s quite comfortable.
The room (s) I had two adjoining for some reason was fairly plain but comfy....
However... my gripe was there were hardly any tea bags and not a...More