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Arora Hotel Gatwick / Crawley

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Traveller (491)
Room & Suite (301)
Dining (102)
Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“palm bar”(73 reviews)
“west wing”(28 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (2,925)
Filter reviews
2,791 results
Traveller rating
1,441
921
281
87
61
Traveller type
Time of year
LanguageEnglish
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1,441
921
281
87
61
Show reviews that mention
All reviewspalm barthe underground car parkwest wingtrain stationno lifttrouser presstown centrespecial thanksdirect accessshuttle servicereception staffbooked this hoteldays parkingpre flightstayed here for one nightan overnight staygood nights sleep
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1 - 5 of 2,791 reviews
Reviewed today via mobile

I have stayed in the Arora twice now for 5 days at a time. The hotel is in a good location quite central in Crawley. There are shops and restaurants within a short walk and it’s very close to Crawley train station. There are a...More

Thank Ceri M
Reviewed yesterday

I have been staying at this hotel for more than a year now and never have i ever been let down during my stay. The location of the hotel is really good. It has a back door directly to the train station and it´s about...More

Thank viktorkocsis90
Response from Baly S, General Manager at Arora Hotel Gatwick / CrawleyResponded today

Dear Guest Thank you very much for your outstanding review. It was a pleasure to read that you enjoyed your time with us, it is most wonderful to have you as one of our regular guest and the entire team joins me in thanking you...More

Reviewed yesterday via mobile

Iam coming regularly from past 2 year and i never disappointed with the kind of service i received in arora ...specially from coffee real star prince his positive attitude and mind blowing coffees always makes my day..More

Thank Emma R
Response from Baly S, General Manager at Arora Hotel Gatwick / CrawleyResponded today

Dear Guest, Thank you very much for taking the time to give such a fantastic feedback. We have always looked to offer the best customer service possible. It is with pleasure that we get to read feedback from our guests, especially when we were able...More

Reviewed 2 days ago via mobile

I’ve been traveling alot in the Uk and for the first time in a while i got the feeling the real English hospitality, it is a wonderful place with very gentle and diligent staff, the breakfast is very good, what makes it excellent is the...More

Thank Abdulla I
Response from Baly S, General Manager at Arora Hotel Gatwick / CrawleyResponded today

Dear Guest, Thank you for your remarkable review. I so much agree that it is always the people that make the difference, and I am honoured and proud to have such a passionate and professional team here at Arora Gatwick/Crawley Hotel. They are not here...More

Reviewed 2 days ago

Good and convenient location, with nice rooms. However, it was lacking in toiletries for 2 people, one of the mugs hadn't been washed properly and our room service tray was still outside our door in the morning. When checking in the staff member behind the...More

Thank Ellen N
Response from Baly S, General Manager at Arora Hotel Gatwick / CrawleyResponded today

Dear Guest, Thank you for taking the time to share your comments with the TripAdvisor community. Thank you for your constructive feedback. I am disappointed to hear about your check-in experience and I have shared your observations with our Front of House Manager to ensure...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$60 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Crawley
#2 Best Value Hotel in Crawley
#5 Romantic Hotel in Crawley
#7 Family Hotel in Crawley
#11 Business Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$60 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Crawley
#2 Best Value Hotel in Crawley
#5 Romantic Hotel in Crawley
#7 Family Hotel in Crawley
#11 Business Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (491)
Room & Suite (301)
Dining (102)
Pool & Beach (1)
Amenities (82)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Cathy L
20 February 2018|
AnswerShow all 2 answers
Response from ThePlodder | Reviewed this property |
Taken from the Hotel website: The hotel airport shuttle service will run daily from 0545-2145. Journey from the hotel takes approximately 20 minutes. Please allow sufficient time for your journey in case of any... More
1
Vote
Russ E
10 February 2018|
AnswerShow all 4 answers
Response from NerjaGrizz | Reviewed this property |
no its free
0
Votes
Pandaman2008
28 January 2018|
Answer
Response from sjcsystems | Reviewed this property |
It takes around 47 minutes one way from Crawley to Chichester. Best for you to check on the National Rail website for exact times. The service is very frequent.
1
Vote
Room Tips
"Don't stay in a room (172) overlooking the outdoor smoking area. People are loud and noisy out there at..."
Read review
"Certainly not the one we stayed in."
Read review
"All floors seem quiet."
Read review
"Rooms on train trak side are dull and very industrial view"
Read review
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