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Hilton Maidstone

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Hilton Maidstone
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1,463 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Maidstone
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Showing 1,403: English reviews
Weston-super-Mare, United Kingdom
Reviewed 2 weeks ago

Stayed at the Hilton in Maidstone to attend a wedding. The room rate including breakfast was fantastic. Family room was huge and very clean and tidy. Staff very helpful throughout the stay. Only gripe was the room was very hot and the windows didn't keep the road noise out very well.

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Helpful?
Thank wheelerchris
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear wheelerchris, Thank you for your review and I am pleased that you had an enjoyable stay with us and found our staff helpful and our rooms clean and tidy. I shall ensure that this is shared with the teams. I would like to apologise that you found the room hot and the noise from the road disturbed. This is...

Solihull
Reviewed 2 weeks ago

We stayed in the Hilton Maidstone for a three day break to visit various National Trust properties in the area. Not only is this a lovely hotel with spacious rooms, common areas and great restaurant but there are some fabulous places to visit on the doorstep. We found all the staff extremely pleasant and helpful, and we thoroughly enjoyed our...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank SolihullSue
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear SolihullSue, Thank you for your review. I am pleased that you had an enjoyable stay with us and found our rooms spacious and our restaurant great. I am also pleased that you were able to visit many of the local places and attractions that are near to us. It is always encouraging to read such positive comments and I...

Oregon
Reviewed 2 weeks ago via mobile

I stay at Hiltons nearly 60 nights a year and have nearly a million Hilton Honors points. My car was vandalized while parked overnight at this Hilton parking lot. The window was smashed and crooks went through my car looking for valuables. It occurred over the weekend and the hotel manager was not on duty again until Monday morning. So,...

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Helpful?
1Thank BelgianSheepdogGirl
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear BelgianSheepdogGirl, Thank you very much for your feedback. I am sorry for the experience that you had and can understand your disappointment and frustrations at this matter. We value your loyalty and wish to reassure you that this matter is being handled and we will communicate any updates directly to you. Kind regards, Jessica Pollard, PA to Leonardo Gagliano,...

Peisey-Vallandry, France
Reviewed 2 weeks ago

Excellent hotel on route to France. Comfy beds , 2 double beds, and excellent buffet breakfast. The staff on recetion were very friendly and helpful. Would have been even better if children had a single bed each, instead of sharing a double but not a big problem. Great value for money.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank emmalZ968WD
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear emmalZ968WD, Thank you for your review. I am pleased that you and your family had an enjoyable stay with us and found our reception team friendly and helpful and our breakfast buffet was also excellent. I shall ensure that this is shared with the teams. With regards to the beds, we do offer family rooms as well which provides...

London, United Kingdom
Reviewed 3 weeks ago

On of the worst Hilton stays. - When i checked in wrong key was given, so had to come back to reception - Tele in the room didn't work, when reported i was told there was no other rooms. I didn't have much option but to take it. Felt very annoyed walking past it every time not being able to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank anonymous12138
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Thank you for your review. We sincerely appreciate your feedback and we're very sorry you were unhappy. Please be assured that this is not the usual standard or service of our hotel and I shall be ensuring a thorough investigation of all your points is undertaken by our management team and the teams are retrained. I would like to apologise...

Dover, United Kingdom
Reviewed 3 weeks ago via mobile

Nice stay at the Hilton, which is very close to the town centre. The town is a 5/10 taxi journey, around £7. Lots of lovely restaurants & bars in town. Our room could of done with modernising, quite old fashioned furniture & pictures however it was quite clean. The wall near the door could of done with a lick of...

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Helpful?
Thank kirsty t
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Kirsty T Thank you for your review. I was pleased to read that overall you had an enjoyable stay with us and found our beds comfortable and our drinks reasonably priced. I would like to reassure you that we are in the process of updating our rooms and I am sorry that you were not able to experience one...

Sitges/Yorkshire
Reviewed 3 weeks ago via mobile

Swift and efficient check in. Clean room, comfy bed, well equipped bathroom. Good telly, good wifi. Swimming pool and good breakfast. Just what I want when on business. Comfortable bar and lounge area.

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Helpful?
Thank SpanishMike
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear SpanishMike, Thank you for your review. I am pleased that you had an enjoyable stay with us and found our facilities comfortable and your check-in was swift and efficient. I shall ensure that your feedback is shared with the teams and we look forward to welcoming you back in the future. Kind regards, Jessica Pollard, PA to Leonardo Gagliano,...

Reviewed 3 weeks ago via mobile

It gets an average review for a Hilton hotel, that part I need to stress... Any other hotel would get four out of five as the whole thing was very pleasant but you'd expect more from a Hilton, that's just the standard they set. The staff were extremely helpful and friendly, however, having the room booked for me by someone...

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Helpful?
Thank Scott K
Jessica P, Personal Assistant to the Hilton Maidstone at Hilton Maidstone, responded to this review

Dear Scott K, Thank you for your review and I am pleased that overall you had an enjoyable stay with us and found our bedrooms clean, large and modern. I am also pleased that our team members were friendly and helpful and I shall ensure that this is shared with them. With regards to the Hilton Honours, our team members...

kent
Reviewed 4 weeks ago via mobile

We stayed here overnight as we were attending a function. We booked a family room which consisted of 2 double beds and a sofa bed. Not much bigger than a standard room that the rest of my party stayed in. The sofa bed was extremely uncomfortable and there was no way it could have been slept on all night. The...

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Helpful?
Thank kellaro
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Kellaro, Thank you for your review. I was pleased that overall you had an enjoyable stay and found the check in quick and efficient and the breakfast and service good. I am also pleased that our team were friendly and helpful and I shall ensure that this is shared with them. We are in the process of updating our...

essex
Reviewed 4 weeks ago

What a great weekend we had. breakfast was amazing and plenty of choice. they knew I had a nut allergy and the head chief was amazing and very helpful. would 100% stay here again. the rest of the staff very helpful pool nice and clean looking forward to coming back.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank EssexBaker
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear EssexBaker Thank you for your review. I am pleased that you had an enjoyable weekend with us and that our team was helpful and friendly. I am also pleased that you enjoyed your breakfast and that our head chef was able to cater for your allergy. It is always encouraging to read such positive comments and I shall ensure...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Hilton Maidstone hotel is within easy reach of the town centre and the M20 motorway. The hotel has a health club with indoor pool, treatment room and a sauna. Enjoy Seasons Restaurant and The Court Bar, or do business in the 8 meeting rooms. Nearby Kent attractions include Chatham Historic Dockyard, Historic Rochester, Leeds Castle and Kent Life.We have also been awarded Silver for Green Tourism. ... more   less 

Additional Information about Hilton Maidstone

Address: Bearsted Road | Weavering, Maidstone ME14 5AA, England
Region: United Kingdom > England > Kent > Maidstone
Price Range: $127 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Maidstone 4*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Hilton EMEA, Hotwire, Hotels.com, Booking.com, TripOnline SA, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Hilton Maidstone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Maidstone Hotel Maidstone
Hilton International Maidstone
Maidstone Hilton International
Hotel Style:
#1 Green Hotel in Maidstone
#3 Luxury Hotel in Maidstone
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Maidstone staff and other travellers.
11 questions
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Questions? Get answers from Hilton Maidstone staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing away from the road when you book.”
SouthEastFamilyFour, 17 Apr 2017 | Read review
“Quiet rooms towards the rear of the hotel”
790brynh, 13 Mar 2017 | Read review
“We have always had to use the stairs to reach rooms on the first floor. Ask for a room overlooking the inner courtyard.”
rosalindp940, 8 Mar 2017 | Read review
“Good Room on the ground floor!”
CHARLOTTEG_11, 1 Jan 2017 | Read review
“dont go there!”
Abirapp, 1 Jan 2017 | Read review
5 of 5