We had the most lovely child free night away, we stayed in the Maiden’s Tower. Beautiful room beautiful castle. Everyone was friendly, we were the only ones on the boat ride and they took us on a extra bit, reception was lovely, the breakfast the room all top standard. Lovely stay thank you. X
Brilliant afternoon. Even in the rain. Staff with a heart. A lost present was replaced after closing time. Can’t thank them enough. Granddaughter very happy after being very distraught. Lots to do and beautiful views.
The place is fantastic. The rooms are lovely and big in the Maiden’s Tower is right next to Leeds Castle. The staff all over were lovely and couldn’t do enough for us. We had dinner in the castleview restaurant and the food was great. The breakfast was good with a choice of three different meals. I would thoroughly recommend this place for a short break
We booked one night B and B in the Maidens Tower to celebrate our 20th wedding anniversary. Customer service was very good, all the staff we encountered were very polite and helpful. The room was fabulous, lovely bed linen and such fantastic views from all directions. Cushions and throws had been removed evidently, due to Coronavirus, which was fine by me. We had full run of the grounds which was particularly appreciated in the evening when beautifully lit. The whole castle and grounds were just stunning. There were some disappointments. There was no kettle, instead a nespresso type machine which spat out water in all directions. We had to put a flannel on the table to mop up spillages. As a dedicated tea drinker this method is not suitable and tea was never properly hot. I wonder why there was only one comfortable chair? The Noble Isle toiletries promised on the website were absent. They had Molton Brown toiletries instead, which smell like butch aftershave. Disappointing. Many items were missing at breakfast. Yoghurt and granola was replaced by the cheapest, nastiest bulk catering flavoured yoghurt. Really? £255 for B&B and you can't get decent yoghurt. Brioche was substituted for sourdough, no bananas. We had had dinner in the restaurant the night before (reviewed separately) and it really lets the side down. We did enjoy our stay mainly because of the setting, but there were too many corners cut to make it perfect.…
My friend and I had booked accommodation at Leeds Castle for early April. In light of the current coronavirus and the Australian Government's decision to ban Australians from travelling overseas, we needed to cancel our 7 week UK holiday. We had booked a one night stay at the Castle with a no cancellation clause. On informing the hotel of our situation they cancelled our booking and refunded us our money. The refund was in my bank account within 3 days!!!!!! Thank you to the hotel and rest assured when we finally can travel again to the UK we will re-book perhaps even for more than one night in light of their good will, understanding and professionalism. Thank you again.