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DoubleTree by Hilton Dartford Bridge

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DoubleTree by Hilton Dartford Bridge
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48 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Greenhithe, United Kingdom
Reviewed yesterday NEWvia mobile

Firstly the reception and staff were very good, breakfast was good and this hotel is in a great location but somehow it misses the point. The rooms are dated and slightly got a dated feel, our 'King size' bed felt like it was just a double, the steel sprung mattress made noises like a mattress of that style, by far...

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Helpful?
Thank GP1357
Arundel
Reviewed 3 days ago NEWvia mobile

First time here after the refurbishment and have to say it was appalling. One member of staff bless her running around like a headless chicken.....waited 20 minutes for lunch order to be taken and she was too busy - left, won't be coming back here ever again....

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Thank MarkJA59
Witney, United Kingdom
Reviewed 4 days ago NEWvia mobile

Spent 4 nights here on business. Despite other reviews I found the hotel lobby clean and inviting. The reception was warm and welcoming. The room was also fine, maybe a bit dated but nothing that I would feel is noticeable. Bathroom is fine, king bed was ok (maybe a little bouncy and springy) and I liked the desk and sofa...

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Helpful?
Thank DanPearce
Darren W, General Manager at DoubleTree by Hilton Dartford Bridge, responded to this review

Hello DanPearce, Thank you for your great feedback on the lobby, we have as you can see recently undergone some extensive refurbishment and it is always pleasing to get feedback on this. I am disappointed however to read that the service at dinner that you received did not match that of the service that both yourself and I would expect....

Bedfordshire, United Kingdom
Reviewed 5 days ago NEWvia mobile

This hotel has all the facilities I would hope to find in a hotel. It's very clean, the rooms are comfortable and the staff are friendly. The rooms could use a touch up where they are a little worn in places like marks on the wall and the bathroom is also a little tatty but it is from general wear...

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Helpful?
Thank KatFS
Darren W, General Manager at DoubleTree by Hilton Dartford Bridge, responded to this review

Hello KatFS, Thank you for your detailed feedback about the hotel, I am pleased to read that you enjoyed your time and that the room was fit for your needs. The WiFi can be joined for guests that are members of our Hilton loyalty program, next time that you stay please do ask at reception and we would be happy...

Brighton, East Sussex
Reviewed 1 week ago

My daughter and myself booked a night in the Hilton hotel Doubletree Dartford bridge in September 2016 for a stay on the 14th January 2017. We were shopping at bluewater for my dress for my daughters wedding in April, so thought we would stay at Hilton and make a weekend of it. When we arrived , and check in ,...

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2Thank cmQ6638IF
Darren W, General Manager at DoubleTree by Hilton Dartford Bridge, responded to this review

Dear cmQ6638IF, It is very disappointing to read your recent experience at the hotel, I can see from your review that many aspects of your stay did not meet your satisfaction. As a hotel we grow and improve on guest feedback and I can assure you that training and adjustments will be made to ensure that this is an isolated...

Belgium
Reviewed 1 week ago

The moment we walked into the hotel it was utter chaos in the lobby. Kids screaming and running around, bumping into people, and parents sitting there oblivious/careless while they knocked back alcohol by the gallon or chain smoked at the front door. The front desk clerks were visibly annoyed and could barely hear me as I screamed my name across...

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3Thank Laura R
Darren W, General Manager at DoubleTree by Hilton Dartford Bridge, responded to this review

Dear Laura R, Thank you for your New Years feedback, I am sorry that you experienced such disruption on your stay, I can assure you that this is not the clientele that we welcome at the hotel. I would be happy to discuss this further should you wish to contact me directly, Kind Regards, Darren Walsh Hotel General Manager

Kent, United Kingdom
Reviewed 2 weeks ago

Messy entrance, children running around shouting & screaming and kicking things around and messing with lifts, like walking into a playground. Mess still there in the morning. No one taking control of bad behaviour night or day.

Review collected in partnership with DoubleTree by Hilton
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4Thank M7382KBsandrar
Darren W, General Manager at DoubleTree by Hilton Dartford Bridge, responded to this review

Dear M7382KBsandrar, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am very disappointed with your comments regarding your recent stay at the hotel, we are very sorry that you feel this way. I would be happy to discuss this with you if you would contact me directly....

Woking, United Kingdom
Reviewed 2 weeks ago

We stayed here before travelling to Disneyland Paris via ebbsfleet station, the staff were lovely, the room was amazing, food was a little pricey, however we had a fantastic stay and would definitely stay again!

Review collected in partnership with DoubleTree by Hilton
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Thank trudieg2017
Darren W, General Manager at DoubleTree by Hilton Dartford Bridge, responded to this review

Dear trudieg2017, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. It is a pleasure to read that you enjoyed your time at the hotel whilst staying over on your way to Disneyland and that you will return again, thank you for all of the great feedback and we...

Kingston-upon-Hull, United Kingdom
Reviewed 2 weeks ago

This hotel is ideal for anyone travelling near the Dartford Tunnel or Kent! Rooms are comfy, hotel staff are pleasant and the dining is wonderfully kitted out for breakfast and/or evening meals! Enjoy your stay!

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Helpful?
Thank DinkyJenny
Darren W, General Manager at DoubleTree by Hilton Dartford Bridge, responded to this review

Dear DinkyJenny, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. It is a pleasure to read that you enjoyed your time at the hotel whilst staying over on your way past Dartford and that you will return again, thank you for all of the great feedback and we...

Reviewed 2 weeks ago

Stayed there on 1 Jan for one night with my family. My daughter lost her gold ear rings in changing room but they were found and returned to us...thanks soo much to lady who found them. Had breakfast next morning, chef who prepare the omlatte was very fraindly as restaurant staff. Receptions staff was brillant . Thanks a lot.

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Helpful?
Thank Ravinder T
Darren W, General Manager at DoubleTree by Hilton Dartford Bridge, responded to this review

Dear Ravinder T, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. It is a pleasure to read that you enjoyed your time at the hotel whilst staying with your family and that you will return again, thank you for all of the great feedback, we look forward to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The DoubleTree by Hilton Dartford Bridge hotel is just 3 miles away from 'Bluewater', the leading shopping and leisure destination in Europe and only 5 miles away from the new Eurostar station, 'Ebbsfleet International', making the hotel an ideal stopover destination on your way to Paris or Brussels. Enjoy a stay in a newly refurbished Hilton Deluxe Room or unwind at the gym or with a swim. Dine at the carvery in Seasons restaurant or do business in one of the meetings rooms. Go designer shopping at Bluewater shopping centre, 4 miles away. ... more   less 

Additional Information about DoubleTree by Hilton Dartford Bridge

Address: Masthead Close | Crossways Bussiness Park, Dartford DA2 6QF, England (Formerly Hilton Dartford Bridge)
Region: United Kingdom > England > Kent > Dartford
Price Range: $101 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Dartford Bridge 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hilton Dartford Bridge Hotel Dartford
Dartford Hilton Hotel
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Dartford Bridge staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Dartford Bridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Save your money!”
 of 5 bubbles R7406ZWlaurar, 15 Jan 2017 | Read review
“We love 419 or 427”
 of 5 bubbles magse920, 3 Jan 2017 | Read review
“Rooms on the front have a view of the bridge. Upgrade for a lounge and more space.”
 of 5 bubbles MikeCJLanza, 18 Dec 2016 | Read review
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