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Rowhill Grange Hotel & Utopia Spa

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Top Dartford Road, Dartford DA2 7QH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (825)
Room & Suite (327)
Dining (242)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 7 hotels in Dartford
Location
Cleanliness
Service
Value

See why so many travellers make Rowhill Grange Hotel & Utopia Spa their hotel of choice when visiting Dartford. Providing an ideal mix of value, comfort and convenience, it offers a trendy setting with an array of amenities designed for travellers like you.

Rooms at Rowhill Grange Hotel Utopia offer a flat screen TV providing exceptional comfort and convenience, and guests can go online with free wifi.

A concierge and room service are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Rowhill Grange Hotel & Utopia, free parking is available.

For those interested in checking out FO Nathaniel John Barry Memorial (2.5 mi) while visiting Dartford, Rowhill Grange Hotel & Utopia is a short distance away.

During your visit, be sure to check out one of Dartford's popular fish and chips restaurants such as Bird in Hand, The Restaurant at the Orchard Theatre, and Time and Plaice, all a short distance from Rowhill Grange Hotel & Utopia.

If you’re looking for something to do, The Manor Gatehouse is a nice way to spend some time.

We’re sure you’ll enjoy your stay at Rowhill Grange Hotel & Utopia Spa as you experience all of the things Dartford has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
2296Reviews31Q+A100Room tips
Traveller rating
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Fran G wrote a review 16 Oct
London, United Kingdom30 contributions18 helpful votes
Champagne afternoon tea lacklustre!!! The only good thing about this was the champagne! The food was minimal, dry, and unexciting. A tortilla had been wrapped around a slice of ham for one of the sandwiches. We were not offered a top up Of hot water for the tea, so I asked for some and it was forgotten !! Although there is nothing on the website or email about needing a ‘hard copy’ of the gift voucher - which I had on an email on my phone a huge fuss was made for me to email it to the desk ?? My friend who is allergic to strawberries asked for a different flavour of jam she was told it was only strawberry or marmalade !!!! Lastly, but certainly not least the disabled access is abominable. It is hidden around the back with two spaces which were poorly displayed. I was blocked in by a delivery van for 20 mins. Won’t be coming back.
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: Check the disabled parking before you go
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leigh wrote a review 15 Oct
Crete, Greece1 contribution
I’ll start upon arrival to the hotel. We were unable to check in as we arrived early (fair enough) so we went for lunch at the lounge bar. The bar staff were non existent - we had to go up to the bar to ask for a menu/ask for the bill/pay for the bill, not ideal. When the food arrived, we were not given any cutlery/napkins - had to request it. Not sure why a 4 star restaurant / hotel wouldn’t have these items on the table or at least give them with the food. Food was nice at lunch. We checked into our ‘luxury king’ room - Bluebell room. I can confirm there is absolutely nothing luxury about that room. It’s tired and outdated with a view of a concrete roof (can’t imagine what the standard rooms are like) and there were not any bed side lamps so it’s either full lights on or none at all which isn’t that cosy of an evening. Bathroom looks akin to what you’d find in a hostel. Pillows are not good. Shower head was rubbish and barely any pressure. Common areas tired and run down - carpets in corridors are filthy and housekeeping trolleys constantly parked up in the way. We were there for 24 hours and we didn’t hear any music in the lounge bar and the evening restaurant music was like something you’d hear at a wedding ceremony/aisle walk, it gives the whole place a completely soulless feel with no atmosphere. Their website descriptions of the bar and restaurant do not match the reality! Dinner - waitress kept calling us ‘my lovelies’ which is fine but we found it quite unprofessional. You’d expect that a cafe not a ‘rosette award winning’ restaurant. Waitress spilt water on the table and didn’t clear it up, just said sorry and made a joke of it. Table was soaked and my glass dripping every time i picked it up. We had £35 towards food with our package, we both fancied the steak and had asked her regarding the two on the menu (fillet and rib eye) She got them completely mixed up so i ended up with a fillet infront of me (she thinks a fillet is a rib eye) and my friend was served the rib eye. We had to swap them over ourselves when they arrived however we’d asked for them to be cooked differently, but didn’t have the heart to tell the waitress that she is confused by their own menu/what steaks are what, so we just ate the food as it was. We ordered two small glasses of Malbec which arrived in a carafe, thought this was odd but let her pour it. Tasted nothing like a malbec, was very sharp and tasted as though it had been sat in that carafe for a few days. Sent the wine back but upon check out it was still on our bill. The food was good however the restaurant had zero atmosphere so we just ate and went back to our ‘luxury’ room. Spa - we had a 40 min massage included with our package. We arrived 10 mins early to sit and relax in the waiting area and was told sarcastically by one of the spa staff that we were ‘obviously very keen’ which we didn’t really appreciate or understand. Surely we are allowed to show up early to wait which would also benefit the spa staff since we were on time. I chose the back neck and shoulder massage. The therapist had long acrylic nails which i noticed as soon as the massage started. Because of the nails, she was trying her best to use her palms only meaning she could barely apply any pressure, and when she did the nails were stabbing me in the neck/shoulders - not 1 of the 40 minutes was relaxing. The massage was booked for 11:15 on the day of check out and after all of the above i had very low expectations, i was proven correct. I nearly needed to ask her to stop as the nails were beginning to hurt my neck but again felt awkward for the staff member so felt obliged to continue the rest of the lacklustre massage. Any professional spa manager would not allow staff to have such long nails, i have friends in the industry and it’s pretty standard practice in order to be able to carry out treatments properly. Staff are lovely but are not 4 star quality and overall, in our opinion, the whole place is definitely not worthy of 4 stars. To add salt to injury, everything you order has 12.5% service charge whacked on top. Positives: Spa area quite nice Food quality good I would recommend looking elsewhere if you are looking for a true, 4 star spa stay. Would not recommend and in truth a bit gutted to have wasted over £400 on one night there. Beware of the exaggerated descriptions on the website and lovely marketing images on social media.
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Date of stay: October 2021Trip type: Travelled with friends
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KLH wrote a review 13 Oct
1 contribution
I had very high hopes for our spa day as I'd heard great things about Rowhill Grange. On the whole we had a relaxing day away from the children and the spa treatments we had were lovely. But there were a couple of issues that really took away from the whole experience. Firstly the steam room and hair drying facilities were out of service and in general the spa its self seemed a little tired. It could certainly do with some some rejuvenation. It would have been nice if we had been warned that not all the advertised facilities would be available. The second issue was with our afternoon tea, We had been given our time for this at the beginning of the day and arrived at the restaurant at our allotted time of 2pm. Although we were seated and our drinks order was taken right away it all went downhill from there. At 2.30pm I had to go and find out when our food would arrive as we had another treatment booked for 3.15pm and I was concerned we would have to rush our food. Our food finally arrived at 2.50pm! A full 50 mins after our booking which I don't think is acceptable for a pre-booked, cold meal. Sadly, the food wasn't particular good and some of the sandwiches were soggy and did not taste pleasant. On top of that our order of two glasses of prosecco simply never arrived despite us chasing this several times. The spa was also forced to push or treatments back from 3.15pm to 4pm because our food took so long. I think the kitchen were having a bad day as a lady on the table next to us had a crispy duck salad that arrived without any duck! Upon settling our bill I asked if it was possible to leave some feedback and was given an email of an Alexander Hotels manager. But the email I sent was neither acknowledged or replied to. So the customer service we received was very poor indeed. I expected much more from this 5 star establishment and considering the prices that they charge a whole lot more from our afternoon tea. It was a nice day away from the kids but sadly no where near what I hoped it would be.
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Date of stay: September 2021
Location
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Dr Welsh wrote a review 9 Oct
1 contribution
It’s overpriced for what you get. The grounds and the staff are lovely, but it feels like it’s poorly managed and the 4 star standard is way off. The food was really quite poor (burnt, cold and tasteless). It’s not child friendly (no kids in the restaurant for dinner or the spa at any time) and the whole front of house area smells a bit like a weatherspoons. The orange juice at breakfast had gone off (acrid taste) and honestly, while we were compensated for dinner, the experience was really disappointing, especially as we haven’t been away since the pandemic started and wanted to treat ourselves.
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Date of stay: October 2021Trip type: Travelled with family
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Mobile549903 wrote a review 6 Oct
Dartford, United Kingdom1 contribution
After careful searching, I decided upon Rowhill Grange as the ideal place to stay to meet up with a friend I had not been able to see since before the start of the pandemic - and we were not disappointed, it was amazing. It gave us all we wanted and more. The food was very good, with excellent service. We booked an overnight Spa stay with treatments, breakfast and dinner. Our room was ready on arrival, very nicely furnished and clean. Felt safe. Tea/coffee making facilities in room. The twin beds which we had specifically requested when booking, were set up ready. Nothing was too much trouble for the staff, who were friendly, efficient and welcoming. They went out of their way to help you. Spa facilities great, good sized swimming pool. The hotel is set in its own large grounds - beautiful gardens, and very quiet, just birds singing. It was an enjoyable and relaxing break. Lovely atmosphere. We look forward to returning and would definitely recommend.
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Date of stay: September 2021Trip type: Travelled with friends
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Response from James Perry, General Manager at Rowhill Grange Hotel & Utopia Spa
Responded 5 days ago
Dear Mobile549903, Thank you for your 5* review. I am delighted that you enjoyed your break at Rowhill Grange and were well looked after by the team. We hope to welcome you back for another relaxing break soon. Kind Regards, Sophie Rawlinson Guest Services Manager
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PRICE RANGE
US$142 - US$361 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rowhill grange hotel & utopia dartford, rowhill grange hotel and utopia spa
LOCATION
United KingdomEnglandKentDartford
NUMBER OF ROOMS
38
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Frequently Asked Questions about Rowhill Grange Hotel & Utopia Spa
Which popular attractions are close to Rowhill Grange Hotel & Utopia Spa?
Nearby attractions include Eagle Heights Wildlife Foundation (5.3 km), Danson Park (6.2 km), and The Orchard Theatre (3.7 km).
What are some of the property amenities at Rowhill Grange Hotel & Utopia Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Rowhill Grange Hotel & Utopia Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rowhill Grange Hotel & Utopia Spa?
Yes, free parking is available to guests.
What are some restaurants close to Rowhill Grange Hotel & Utopia Spa?
Conveniently located restaurants include the Orpington, Royal Kitchen, and Orpington Citi Kitchen.
Are there opportunities to exercise at Rowhill Grange Hotel & Utopia Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Rowhill Grange Hotel & Utopia Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Rowhill Grange Hotel & Utopia Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Rowhill Grange Hotel & Utopia Spa?
Many travellers enjoy visiting Hall Place and Gardens (3.9 km), Lullingstone Roman Villa (5.6 km), and Red House (5.9 km).
Does Rowhill Grange Hotel & Utopia Spa have any great views?
Yes, guests often enjoy the park view available here.
Is Rowhill Grange Hotel & Utopia Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.