Stayed here for a long weekend in Tewkesbury. We only used the hotel for sleep and breakfast. No complaints, it was very clean, the staff were very polite.The Breakfast was very good. I would definately recommend .
A trip up to the NEC, camping caravan show, wanted to break up the journey, very pleased we stopped off at Tewksbury. The premier Inn is straight off the motorway, we drove past it at first because the sign was clearer in the opposite direction. Comfortable, great breakfast, warm welcome. Ten minutes into town which was full of great second hand shops. Most importantly fabulous cathedral, would highly recommend a visit.
We spent one night in this Hotel and it was really lovely.. The young lady on reception was a delight and super friendly (Think her name is Sanna..She is a great for the company. The hotel is very very clean and would highly reccomend,,
Very disappointing. Expensive for what we got. Very hot room on a busy main road so loads of traffic noise with the window needing to be open. Huge thick duvet in the middle of summer. No alternative available. Food in the pub was very basic and poorly cooked. Most breakfast items when they arrived at the buffet were cold or luke warm. Won't be staying here again. Most of the pub staff seemed totally disinterested when I tried to complain about the food. At least the hotel receptionist refunded the cost of the breakfast. The receptionist when we checked out was the only good thing about the stay.
Premier Inn Tewksbury lived to expectations for a great three night stress free comfortable stay. Friendly and helpful staff; spacious, comfortable, clean and well equipped rooms; good onsite parking. Perfect for quick coming and going. Sadly Premier Inn was let down by Brewers Fayre breakfasts which were truly appalling. Poor choice, queuing chaos, dirty tables, short of crockery.
I am a touring musician and was staying at Tewkesbury Premier Inn whilst on tour. At the time of checking in, I had been on tour for 3 days, performing each night and had driven hundreds of miles from Scotland and faced the long drive back to Scotland the next day after my stay. I was very tired and very much looking forward to a quiet night's sleep. Upon checking in, I was greeted by Julia, the hotel's receptionist. I gave her the names of the 3 rooms I had booked for my party of 6. She asked for the main guests names for each room and the names of the additional guest for each room. Normal. Afterwards, she asked my nationality. I thought it was a bit odd, but just assumed she was making conversation. So I answered - American. She then asked (without looking up from her writing,) how long I had lived in the UK. I found this a little odd. It felt like I was being questioned by a staff member at HMRC. I paused and then answered, 'I don't think I have to tell you that.' She replied, 'Actually you do. Under the Immigration Act (Hotel Order) 1972, you are required to tell me how long you have lived in the country if it is under 6 years. And if it is under 6 years, you're required to show proof of eligibility for being here.' Wow....I explained that I had never experienced that before in any hotel (and I've stayed in hundreds of hotels, including premier inn's) across the UK. She 'helpfully' suggested that I go back to those hotels and ask why they're not doing their jobs properly. At this point, I was pretty annoyed. I stated that I have indefinite leave to remain and that my immigration status is none of her business. She, with pursed lips said, 'I still need to know how long you've lived here.' '12 years!' was my reply. By this point, the rest of my party had arrived in reception. I knew that I was going to lose my temper so I just said, 'I'm sorry I can't talk to you about this. And left reception, leaving the rest of my party to finish the check in process. Another member of my party was clearly of Indian ethnicity and of Dutch nationality. She was never asked to prove her nationality or immigration, neither were any of the other members of my party. So I was clearly singled out. The hotel manager the next morning was incredibly shocked to hear my complaint. Suggested that I send feedback to the hotel and kindly refunded me the cost of 2 breakfasts as a minor token of apology. Nicky (the morning manager) and Sue (the morning receptionist) were fab!!…
We were in the area for a two day Geocaching expedition and this Premier Inn provided the ideal base for an overnight stop. The PI was excellent and the only quibble we have is that the Cobb Salad lacked tomato and was devoid of listed sweetcorn. The chips were only warm and seemed to have been reheated. That said, it did not detract from our experience and the Guinness was excellent
Great service, very welcoming reception staff, quick book in. But room was musty when we walked in despite window being open. Basic room, basic amenities, but it was quiet and clean. Probably wouldn’t stay there again, unless nowhere else nearby was available.
Booked this last minute for Easter Saturday so we could visit our daughter. Wasn’t expecting much with it being so close to the M5 but it was absolutely fine. Really friendly and helpful staff throughout the hotel and restaurant. It was clean and modern. Very quiet couldn’t tell we were on a main road. Perfect place if you need a base to visit the Cotswolds will definitely visit again. Tewkesbury was a lovely unexpected gem too, really pleasant down by the river.
Get the impression the staff get commission for booking tables for food. They tell you it’s not optional and call, leave voicemails and force it on you upon check in to book tables or you won’t be allowed to eat in the restaurant. This is untrue, we asked in the restaurant who confirmed they get asked a lot and visitors to the hotel frequently complain about the harassment.