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Crowne Plaza Solihull

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Crowne Plaza Solihull
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590 Reviews from our TripAdvisor Community

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Showing 580: English reviews
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BIRMINGHAM
Reviewed 2 days ago NEW

We met friends there for Sunday lunch 11.03.07 as they had a nice meal the month before. However things (owners)? had changed & it was now a carvery. No problem I thought I like a good carvery. We were presented with a sheet of A4 paper that listed the starters, main courses & desserts - No price anywhere so I...

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Helpful?
Thank GAILBirmingham
Yorkshire, United Kingdom
Reviewed 1 week ago via mobile

On arriving at the hotel, the foyer and bar/lounge area is lovely and welcoming with a feature fire and comfy sofas and chairs. The check is was friendly and efficient and our room very comfortable with everything you need although the mini bar was completely empty for some reason - not even stocked with soft drinks! The shower was the...

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Helpful?
Thank Loha66
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for taking the time to leave a review of your recent stay, we are glad that you enjoyed your time with us and look forward to seeing you again in the near future.

Hertford, United Kingdom
Reviewed 1 week ago via mobile

A hotel that over books rooms, doesn't inform you that they have no rooms left so you drive over 100 miles to be told you have no room. Then they say they've booked you into another hotel, passing the buck of their gross inefficiency only for you to drive to the new hotel and there is no booking!! Completely useless,...

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Helpful?
Thank Cg2870
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for your review, as discussed in person today with Sara and follow up emails from the General Manager. As a rule the hotel does not overbook and very rarely has to relocate our guests, on this occasion we are sorry that this has happened to you. We understand your frustration with the situation and apologise for the incovience...

selby
Reviewed 1 week ago via mobile

We stayed here with family and friends for couple of days all meeting up after not seeing one another for a whyl and it's one of the best hotels I've stayed in rooms clean modern and large and the beds well let's just say I did not want to get up so comfortable. Pool was nice kids all whent swimming...

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Thank jane b
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for the fantastic review, we are delighted that your family enjoyed the recent stay and very much look forward to welcoming you back again soon.

Reviewed 2 weeks ago via mobile

Thoroughly deserving of being a Crowne Plaza and I stay in a lot of them! Absolutely exceptional in every way. Exec room beyond spacious, food and breakfast excellent. Beautiful hotel and right opposite an amazing shopping mall to buy lots in! Every staff member amazing and so welcoming to our little chatty 2 yr old. Had one little issue and...

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Helpful?
Thank Niky S
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for such amazing feedback, Snehal is delighted with the comments you have left about his hospitality. We look forward to seeing you back with us again soon.

Solihull, United Kingdom
Reviewed 2 weeks ago

Enjoyed a fabulous evening, greeted by Snenal Lahani, who was both welcoming and professional. The food was delicious, cocktails very generous on the alcohol. Nothing was too much trouble. Highly recommended.

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1Thank Nichola M
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for such amazing feedback, Snehal is delighted with the comments you have left about his hospitality. We look forward to seeing you back with us again soon.

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed at the crown plaza solihul on 3.3.17 .. what an amazing hotel such a warm welcome from sarah very informative and friendly check in was quick and easy .. Room was lovely spacious and clean bed was comfy everything you could want in a hotel room 10/10 ..... Bar was welcoming cocktails made by a staff member i think...

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Thank Cherish A
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for such amazing feedback, Sarah and Marc is delighted with the comments you have left about his hospitality. We look forward to seeing you back with us again soon.

Worcester, United Kingdom
Reviewed 3 weeks ago via mobile

My wife and I stayed here (without our 3 kids!) for one Saturday night. From start to finish, we were very happy with our stay and it enhanced a wonderful evening to ourselves while the kids were with Nana! The hotel was well sign posted and it was easy to park. The staff on reception were friendly, welcoming, professional and...

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1Thank Mat S
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you so much for taking the time to leave such detailed feedback and praise for the team, we have passed your comments on to the team and their are delighted to be recognised. We hope to see you again soon.

plymouth
Reviewed 4 weeks ago

Stayed here for Family get together for two nights . The rooms are modern fresh in cool greys and black . Lovely bathroom. Staff Wonderful, Restaurant Food very good . Pool and Jacuzzi good I would have given this Hotel an excellent rating but for the lack of staff. Whilst the staff that were there were lovely ,there wasn't enough...

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Thank twankey
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for your feedback regarding your recent stay, we are delighted that you had a fantastic stay with us. See you again soon.

Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

This used to be the Holiday Inn where I stayed many times and was more than happy with. The Hotel has now been refurbished and the rooms are top notch. Whilst still at a decent price. Staff very helpful, food very good. Idealy placed for Sollihull center / NEC and the airport.

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Thank HughDe
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you so much for such an excellent review of your stay, we are delighted that you enjoyed your time with us and we look forward to welcoming you back in the near future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Solihull is 5 miles from the Birmingham NEC and ideally located whether you are on business or taking a break. Birmingham International Airport is 15 minutes away. Situated in the heart of England, we are 1 mile from Jct 5 off the M42 with direct links to the M6, M6 TOLL, M1 and M40. Solihull is a vibrant and welcoming town and is the perfect accompaniment to this exceptional 4 star hotel where you can celebrate your wedding venue with a picturesque view overlooking a beautiful fountain and lake. Our fantastic new facilities include 12 modern and flexible meeting rooms designed for both practicality and comfort, 120 refurbished bedrooms, air-conditioning and wireless internet access throughout the hotel, kids eat free and indoor heated swimming pool. Restaurant and our Lounge bar offer both formal and informal dining options to suit tastes from around the world. To make the most of your stay, visit our leisure club and take advantage of the gymnasium, steam, Jacuzzi and sauna. Nearby attractions include Cadbury World, Touchwood entertainment and shopping complex, Shakespeare's birthplace Stratford upon Avon and Sea Life Birmingham. Just a few of the many places to experience when visiting beautiful Solihull. ... more   less 

Additional Information about Crowne Plaza Solihull

Address: 61 Homer Road, Solihull B91 3QD, England (Formerly Holiday Inn Solihull)
Region: United Kingdom > England > West Midlands > Solihull
Price Range: $108 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Solihull 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Solihull Hotel Solihull
Solihull Holiday Inn
Hotel Style:
#5 Luxury Hotel in Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Solihull staff and other travellers.
2 questions
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Portsmouth, United Kingdom
7 months ago
BIRMINGHAM

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Questions? Get answers from Crowne Plaza Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and heard no noise but I imagine all floors are the same”
 of 5 bubbles Tpb61, 1 Nov 2016 | Read review
“Either 1st floor or go elsewhere.”
 of 5 bubbles 930duncans, 24 Oct 2016 | Read review
“3rd floor... think they are modernizing the hotel and this floor has been done”
 of 5 bubbles P5055VTsimonb, 10 Oct 2016 | Read review
“all rooms i have used are good”
 of 5 bubbles simonw259, 16 Sep 2016 | Read review
“Staff have always helped me when I have asked for a quiet room - rooms at the back are quieter, those at the front get road noise”
 of 5 bubbles AntoniaChitty, 23 Jul 2016 | Read review
5 of 5