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All reviewsleisure clubleisure centresteam room and saunatwo double bedschanging roomslounge barnice groundsfour star hotellovely hotelstandard roomreception staffevening mealpublic areaslake districtbreakfast was excellentbuffet styleplenty of parking
I booked a spa day for me and my mum as her Christmas present so that we could spend some time together. We booked it weeks in advance so that we would be able to have our massage's at the same time, allowing for us...More
1 Thank Victoria W
Response from PrestonMarriottGR, Guest Relations Manager at Preston Marriott HotelResponded 3 weeks ago
Dear Valued Guest,
Thank you for taking the time to inform us of your experience and we sincerely apologise for the problems encountered. We value your comments and they have been passed on to the relevant department.
Should you wish to discuss this matter further...More
Stayed for one night with my husband and 2 teenage daughters. The hotel is set in a lovely area and looks very impressive on arrival. The reception staff were very friendly and helpful on arrival. Lovely room with all the extras you would need. Visited...More
Booked a family get away for two nights for4 of us. Great friendly welcome on our arrival. Clean room. Staff throughout the whole hotel were polite, helpful and friendly. Was only disappointed that there were no available spaces for us to have spa treatments. Breakfast...More
Dated rooms in need of a refresh. Great friendly staff and the restaurant offers a nice menu selection. Larger bar area for quick lunch. No executive lounge or platinum perks other than welcome gift. Very noisy AC unit finally found the temp control on radiator.More
Response from PrestonMarriottGR, Guest Relations Manager at Preston Marriott HotelResponded 4 weeks ago
Dear Valued Guest,
Thank you for taking the time to share you valuable feedback, in regards to your comments about the room and the problems you experienced with the Air Conditioning Unit I have passed your comments over to the Maintenence Manager who will be...More
We enjoyed a super family Christmas lunch here, the service, the room and food were all excellent. There was a drink upon arrival, we were not rushed and there was even a visit from Santa for the children. We will be back next Christmas.
Hi, I can't answer your first questions but I wouldn't get too excited about the pool / spa area. It's a hotel first with a spa tacked on, small pool, steam room and I think a couple of treatment rooms. I didn't have a... More
Hi, I can't answer your first questions but I wouldn't get too excited about the pool / spa area. It's a hotel first with a spa tacked on, small pool, steam room and I think a couple of treatment rooms. I didn't have a gown in my room but you were given a towel to use.