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Ibis Preston North

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Ibis Preston North
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675 Reviews from our TripAdvisor Community

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Showing 656: English reviews
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Preston, United Kingdom
Reviewed 6 days ago NEWvia mobile

Booked this Hotel via booking.com for 6 nights over the Easter break for my family (2 adults, 3 children). We moved our trip a day earlier so had to book an extra night separately which was a blessing in disguise. After this night, we decided to cancel the remaining 6 nights and move hotels. The hotel room was in urgent...

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Helpful?
Thank PrestonMunich123
Jayne R, General Manager at Ibis Preston North, responded to this review

Dear PrestonMunich123 I am sorry to read your review following your recent visit to us, my Assistant Manager Glen was the gentleman you spoke with and he has made me aware of your visit. Please be assured we value our feedback and where we can we use it positively to improve our guest experience. Kind Regards Jayne

Scottish Highlands, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

clean room and very helpful staff nothing too much trouble for them very close too a lovely restraint and on same plot a lovely play place for the children too play it fantastic recommend this hotel too anybody it cheap clean and helpful staff 1st class service everytime we stayed there

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Helpful?
2Thank Carol P
About Hotel's Favourite Review
Jayne R, General Manager at Ibis Preston North, responded to this review

Dear Carol P Thank you very much for your lovely comments following your recent stay with us, It is a pleasure to read and share your review with my team and we hope to welcome you back again soon. Kind Regards Jayne

London, United Kingdom
Reviewed 1 week ago

Booked the Ibis hotel online via TripAdvisor, and on our arrival we were greeted and this hotel has multi-tasking staff that book you in via a smartphone and then do all manner of other tasks to complete your stay. There is ample parking outside with no queuing! After some initial confusion (there were three rooms booked with the same surname)...

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Helpful?
Thank Andy H
Jayne R, General Manager at Ibis Preston North, responded to this review

Dear Andy Thank you for taking the time to review your recent experience with us, i'm pleased to read you were pleased on the whole with your stay. I hope you will choose us again when you are next visiting the area. Kind Regards Jayne

Surrey, United Kingdom
Reviewed 1 week ago

Booked a "family room" which is described as a double bed + a sofa bed. Check-in process was quick and easy. Staff were friendly and welcoming through-out the stay. Unfortunately, the accommodation requires some investment. The sofa bed was unbearably uncomfortable I decided against asking my daughter to use it - I purchased an airbed which my daughter used instead...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Shamser A
Jayne R, General Manager at Ibis Preston North, responded to this review

Dear Shamser Thank you for taking the time to review your recent stay with us, I'm sorry to hear the sofa bed was not comfortable for your daughter, we do reccomenr only small children under the age of 12 should sleep in the extra bed I am unsure how old your daughter was. I hope this will not put you...

Cheltenham, United Kingdom
Reviewed 2 weeks ago

Review collected in partnership with Ibis Hotels
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Helpful?
Thank Richard S
Jayne R, General Manager at Ibis Preston North, responded to this review

Sheffield, United Kingdom
Reviewed 3 weeks ago

We stayed here to spend the weekend with a relative, it helped been so close to motorway ,Our room was clean & value for money. Breakfast was average. The staff were very helpful . We would stay here again.

Review collected in partnership with Ibis Hotels
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Helpful?
Thank christinefH2718VT
Jayne R, General Manager at Ibis Preston North, responded to this review

Dear Christine Thank you for your great review following your recent visit to us it is a pleasure to share your comments with my team. I hope we will welcome you again in the future should you be in the area. Kind Regards Jayne

Bradford, United Kingdom
Reviewed 4 weeks ago via mobile

This is the first time I have booked into an Ibis and I must say I wont be doing it again. When entering the room I managed to find 3 large hairs, 1 in the bed, the sink and in a towel. This means they clearly do not change the sheets or towels. Curtains were stained. I was then put...

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Helpful?
2Thank Sohail R
Jayne R, General Manager at Ibis Preston North, responded to this review

Dear Sohail R I am sorry to read your review following your recent stay with us please be assured we are very concerned at your comments. As you will see we receive very positive praise from our guests regarding the cleanliness and I can only apologise that you did not feel the same. I would hate for you to think...

Cardiff, United Kingdom
Reviewed 4 weeks ago

Lovely friendly and helpful staff. Clean and modern rooms, comfy bed. Highly recommended, would stay again. I was also allowed to take my dog into my room for a small extra charge, which was really helpful.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank cl580
Jayne R, General Manager at Ibis Preston North, responded to this review

Dear cl580 Many thanks for taking the time to review your recent visit to us. It is a pleasure to read you enjoyed your visit and I hope we will welcome you again when you are next in the area. Kind Regards Jayne

Hove, United Kingdom
Reviewed 4 weeks ago

This hotel is fine for what you pay. The rooms are basic but have everything you need. My only compliant would be the shower is seriously underpowered as it dribbles out - unless you want it freezing cold. All in all, value for money.

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Helpful?
Thank Matt P
Jayne R, General Manager at Ibis Preston North, responded to this review

Dear Matt P Thank you for taking the time to review your recent visit to us. I'm sorry to read about your shower this should not be the case so if you get chance would you e mail me directly on h3162-gm@accor.com and let me know the date you stayed and the room number I will ask my Maintenance Engineer...

France
Reviewed 22 March 2017

Terrible from start to finish we had a family room booked as soon as we opened the door the smell was horrendous however you can not ring downstairs to report as there as no phones in the rooms what happens in an emergency and maybe you can leave the room and need to ring for help well you can't and...

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Helpful?
Thank Mya B
Jayne R, General Manager at Ibis Preston North, responded to this review

Dear Mya B I am sorry to read your comments following your recent visit to us, I am most alarmed at some of your comments and I can assure you that had we been made aware of the issue immediately we could have arranged an alternative room for you, i appreciate your comment regarding not wanting to come downstairs in...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Ibis Preston North hotel is located in the heart of the north west district of the city, 5 km from the city centre and its shops, bars and restaurants and is also within easy reach of the Lake District and Manchester. Book one of our 82 rooms and make the most of our hotel amenities, a restaurant, bar serving light meals and snacks 24 hours 7 days, free private outdoor parking and two meeting rooms for conferences and seminars. Business guests will appreciate use of our wireless Internet access. ... more   less 

Additional Information about Ibis Preston North

Address: Garstang Road, Preston PR3 5JE, England
Region: United Kingdom > England > Lancashire > Preston
Price Range: $66 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Preston North 2*
Number of rooms: 82
Reservation Options:
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Also Known As:
Ibis Preston North Hotel Preston
Accor Preston North
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Preston North staff and other travellers.
7 questions
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Isle of Man, United Kingdom
3 months ago
Dalton-in-Furness, United Kingdom
over a year ago
Bradford, United Kingdom
over a year ago
2 months ago

See all questions (7)

Questions? Get answers from Ibis Preston North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms either face the car park or the M55 motorway - with the windows shut you hardly notice the noise.”
  • The M55, but not too noisy
770andyh, 20 Apr 2017 | Read review
“Never go here”
inesbb2014, 22 Mar 2017 | Read review
“both front and back faced a main road”
ban8481, 9 Feb 2017 | Read review
“The have always tried to provide room position as requested. Extra pillows always provided when requested.”
chrisbb10, 1 Feb 2017 | Read review
“Any room offered is good”
F4349JRcarolg, 18 Jan 2017 | Read review
5 of 5