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Lancaster House

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Lancaster House
Lancaster House
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1,265 Reviews from our TripAdvisor Community

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Showing 1,250: English reviews
Glasgow, United Kingdom
Reviewed 27 December 2015

We were originally booked into the Holiday Inn but our booking was cancelled because of flooding. We booked this as an alternative and were glad that we did. The reception, leisure centre, rooms and bar were faultless and the Christmas stocking left outside the room on Christmas Day was a great surprise. The only negative I have is that the...

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Helpful?
Thank ianmcwhirter2016
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Ian075, Thank you for taking the time to review your visit to the hotel. I am pleased to read that overall you enjoyed your stay. I thank you for your comments regarding breakfast and I will be raising them with the Head Chef and also the Restaurant Manager so that they may work together. I do hope that we...

Reviewed 25 December 2015 via mobile

Came today for Christmas lunch with a family of 11. Having never been out for Christmas day lunch before we were apprehensive but the day was great. Table wasn't quite ready when we arrived but quickly sorted and we had a wonderful relaxing meal. The food was beautiful, warm, tasty and enough time to digest between courses. We wouldn't hesitate...

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Helpful?
Thank Nicola A
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Nicola A, Thank you for writing such a great review. I am pleased that you enjoyed your family Christmas here with us. Christmas is a great time of year and a season that we especially enjoy. I will make sure that as soon as Christmas 2016 is drawn up that a copy is sent over to you. Best Regards...

Scotland, United Kingdom
Reviewed 23 December 2015

I have stayed at Lancaster House several times over the past year and always have enjoyed the service I received from the minute I check in. The service in the restaurant is also worth mentioning - the lady who runs the breakfast service (Kay or Kath?) is amazing and no matter how many people are in the restaurant or queuing,...

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Helpful?
Thank soshbfly
AndyLemm, General Manager at Lancaster House, responded to this review

Dear soshbfly, Thank you for your wonderful review. I will pass your comments along to Kath who I know will be pleased as punch. Kath is a major asset to the hotel and along with her colleagues, as you have rightly said, make the hotel what it is. I do hope that we are able to welcome you back to...

Isle of Man, United Kingdom
Reviewed 18 December 2015

Although this visit was during the recent power outage due to storm and flood damage, the hotel functioned really well. The staff were charming and helpful and always smiling. Despite a restricted menu for lunch on day one, the restaurant was quickly back to full menu and provided very good service. The suite was spacious and comfortable and the bathroom...

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Helpful?
Thank trevor444
AndyLemm, General Manager at Lancaster House, responded to this review

Dear trevor444, Thank you for taking the time to review your stay at Lancaster House. I am glad that the team were as always helpful during what was a very challenging time. I am especially proud of the team and all their efforts to get the hotel back to normal service as quickly as they did. I do hope that...

Leicestershire, United Kingdom
Reviewed 17 December 2015 via mobile

I've stayed at Lancaster House three times now and enjoyed every trip. In general the staff from reception to bar to gym to restaurant are excellent. The room facilities are good. Food quality in the restaurant in the evening is excellent, with great service every time I have used this part of the hotel. My last visit clashed with graduation...

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Helpful?
Thank Matteusa1971
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Matteusa1971, Thank you for such a great review. It is really great for me to see that our guests are happy to return to the hotel time and time again. I look forward to welcoming you back for your 4th visit. Best Regards Andy Lemm General Manager

Lancaster, United Kingdom
Reviewed 16 December 2015 via mobile

Just had a quick bite to eat in the Lancaster house hotel bar.I had the turkey with all the trimmings and very nice it was too. Lovely veg and moist turkey very nice. Add in a couple of pints of good ale and a great time was had by all. My partner had a lovely glass of wine and Cajun...

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Helpful?
Thank KORBR
AndyLemm, General Manager at Lancaster House, responded to this review

Dear KORBR, Thank you for taking the time to review you visit to the hotel bar. I am pleased to read that you enjoyed your meals. I must admit I am very partial to Turkey with the trimmings myself. I hope that we can have the pleasure of welcoming you back soon. Best Regards Andy Lemm General Manager

Reviewed 15 December 2015

I stayed her for a night for a conference, the rooms are very spacious and luxurious with a great bath room. The house has a countryside atmosphere and character. Since it is an old house converted to hotel the corridors are a bit confusing to navigate. Breakfast was also above average and quite tasty.

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Thank Pedro A
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Pedro A, Thank you for your review. I am especially pleased to read that you enjoyed our breakfast, as this is the most important meal of the day. I hope that we are able to welcome you back to the hotel soon. Kind Regards Andy Lemm General Manager

UK
Reviewed 14 December 2015

This hotel is wonderful. Everything was top quality, clean and modern. It has many cozy areas to sit and relax in the public areas and a great spa with good sized swimming pool. Comfortable, gorgeous room (studio suite), really good food at reasonable prices and friendly efficient staff.

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Thank RiverRance
AndyLemm, General Manager at Lancaster House, responded to this review

Dear RiverRance, Thank you for taking the time to review your visit to the hotel. And what a lovely review it is! I do hope that we can have the pleasure of welcoming you back to the hotel in the near future. Best Regards Andy Lemm General Manager

North Yorkshire, United Kingdom
Reviewed 11 December 2015

I stayed here with my husband in February for my birthday and would definitely return! We enjoyed using all of the leisure and spa facilities and particularly enjoyed sitting by the open fire in the hotel seating area at night with a few drinks! The restaurant food / breakfast was also lovely!

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Helpful?
Thank Emvi8
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Emvi8, Thank you for posting your review on Trip Advisor. It is lovely to read that you will definitely return to the hotel. We very much look forward to welcoming you back. Please do not hesitate to get in touch to book your return visit. Kindest Regards Andy Lemm General Manager

Penrith, United Kingdom
Reviewed 4 December 2015

Fabulous hotel. The bedroom was lovely and comfortable with a large warm en-suite. The Leisure Facilities were excellent comprising of swimming pool, sauna, steam room and an outside hot tub. We made the dash from inside into the warm hot tub and it was definitely worth it. The Leisure Facilities were very clean. We stay at this hotel whilst our...

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Helpful?
Thank lynne808
AndyLemm, General Manager at Lancaster House, responded to this review

Dear lynne808, Thank you for taking the time to post such a lovely review. I agree wholeheartedly that the outdoor hot tub is indeed worth it. I hope your daughters visit to the University went well and we hope that we can welcome you back to the hotel in the near future. Best Wishes Andy Lemm General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
From the balconied Reception Lounge, to the open fire you instinctively know that Lancaster House is a place to savour the good things in life, such as excellent cuisine from The Foodworks Restaurant, or a drink in the courtyard of The Sandeman's Bar. This relaxed elegance is also reflected in each of the 99 rooms. ... more   less 

Additional Information about Lancaster House

Address: Green Lane | Ellel, Lancaster LA1 4GJ, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: $161 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Lancaster House Hotel Lancaster
Lancaster Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster House staff and other travellers.
6 questions
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Questions? Get answers from Lancaster House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are a long walk away from amenities. no lift to 1st floor rooms”
 of 5 bubbles 204peterjt, 25 Mar 2017 | Read review
“If you can get a suite do!”
 of 5 bubbles 664kirstyr, 13 Mar 2017 | Read review
“We upgraded after booking and got a discount for a suit.”
 of 5 bubbles Returner236, 11 Mar 2017 | Read review
“Only stayed in suite,can recommend”
 of 5 bubbles 530karinc, 10 Mar 2017 | Read review
“Ask if any rooms have a proper shower”
 of 5 bubbles Chris_and_Kerri, 7 Mar 2017 | Read review
5 of 5