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Lancaster House

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Lancaster House
Lancaster House
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1,242 Reviews from our TripAdvisor Community

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Showing 1,227: English reviews
Newport, United Kingdom
Reviewed 31 August 2015

We arrived at the hotel after 8 hours on the M6 only to be told that our booking could not be found. Luckily I had the paperwork confirming the booking with central reservations. Despite the hotel being very busy the lady in reception found us a room, upgraded us free of charge and was extremely polite. What good have been...

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Helpful?
Thank Pollyshoe
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Pollyshoe, Thank you for taking the time to review your experience of staying at Lancaster House. I am glad to read that although there was clearly some error regarding your booking that we were able to quickly rectify the situation. We do hope that we can welcome you back to the hotel in the near future. With Kind Regards...

Lancashire
Reviewed 31 August 2015 via mobile

Very nice light airy place. Car parking at a premium so get there early. Drinks expensive , food only very average. Alright for a inexpensive wedding. As there are multifunctional events all at the same time so you don't know who is in your party etc.

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Helpful?
Thank scottyLancashire
AndyLemm, General Manager at Lancaster House, responded to this review

Dear scottyLancashire, Thank you for your review following the wedding celebrations that you attended here at the hotel. As you have rightly pointed out we are a very popular venue for many different functions such as Wedding's, Birthday Celebrations and Anniversaries. Best Wishes Andy Lemm General Manager

Reviewed 31 August 2015 via mobile

Stayed here for one night with our one year old daughter en route to Scotland. The hotel is conveniently located just off the motorway but also close enough to Lancaster town and literally next door to the university. The swimming pool and spa are great, especially the outdoor hot tub. The rooms are large, clean and well equipped and the...

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Helpful?
Thank Cardiff1984
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Cardiff1984, Thank you for your review following your visit to Lancaster House. We firmly believe that as the most important meal of the day, Breakfast should be thoroughly enjoyed. We hope that we are able to welcome you back to the hotel soon. With Best Wishes Andy Lemm General Manager

England
Reviewed 30 August 2015

We have stayed at Lancaster House on many occasions as we have always been impressed with its standard and service. In fact we decided to invite 2 of our friends as we were confident they would enjoy the hotels excellent standard as they are usually used to 5* cruise standards although Lancaster is 4*. I emailed 2 days before our...

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Helpful?
Thank Life1914
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Life1914, Thank you for taking the time to offer your feedback following your recent visit. I know that my Guest Services Manager has been in touch with you personally and I trust that her explanation was satisfactory. With Kindest Regards Andy Lemm General Manager

Barrow-in-Furness, United Kingdom
Reviewed 29 August 2015

This is the first Review I've made. I stayed 2 nights with my daughter and my son and family as we were going to a Family Wedding. The hotel was full (they had 2 weddings on the friday at the hotel itself) butthe Service was amazing. They provided my Son's family with Goats Milk and gluten free bread and even...

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Helpful?
Thank Elizabeth W
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Elizabeth W, Thank you for taking the time to review your recent stay here at Lancaster House. We try to make it our mission to exceed our guest’s expectations here at Lancaster House and I am glad to read that you found your stay a pleasant one. We hope that we can have the pleasure of welcoming back to...

Cheshire, United Kingdom
Reviewed 29 August 2015

This hotel is one of a group around the Lake District, where we always visit several times a year, but after ten years driving past Lancaster decided to try it. We were very impressed, the hotel is a little outdated, but clean, and the staff are energetic and really helpful. The pool staff were a little cool tho, but then...

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Helpful?
Thank alisonmaynard
AndyLemm, General Manager at Lancaster House, responded to this review

Dear alisonmaynard, Thank you for taking the time to post your review of the hotel onto Trip Advisor. I will pass your comments onto the Sandpiper Team although I am sure that any "coolness" was unintentional. We do hope that we can have the pleasure of welcoming you back to the hotel soon. Best Wishes Andy Lemm General Manager

Cumbria, United Kingdom
Reviewed 28 August 2015

Maybe it was because the sun was shining on the fountain outside the very modern looking hotel when we arrived but this was a brilliant start to my short break holiday. We had booked a two night package with dinner on the first night and a bottle of prosecco on ice in our luxury room on arrival. The bathroom was...

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Helpful?
1Thank reetpetite157
AndyLemm, General Manager at Lancaster House, responded to this review

Dear reetpetite157, Thank you indeed for your very comprehensive review. I am sure that the TA community will find it helpful. I am pleased that you enjoyed your visit to the hotel and I will be sure to make the team here aware of your post. I do hope that we can have the pleasure of welcoming you back to...

Shangri-la
Reviewed 28 August 2015

We have tried all of the hotels in the English Lakes groups (apart from Low Wood), & this one is definitely the best of the group. The hotel is well furnished, & the restaurant is especially worthy of mention. The food is excellent, & my steak was cooked exactly as I had requested it. The staff are all extremely pleasant...

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Helpful?
Thank Patrick R
Brighton, United Kingdom
Reviewed 27 August 2015

We just had an overnight stop on the way to Scotland. Everything was really good about it. The location was not very prepossessing as it was on the edge of the university halls of residence. However this didn't matter for an oversight stop.

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Helpful?
Thank housewifelet
Lancaster
Reviewed 26 August 2015

As members of the Sandpiper Leisure Club at Lancaster House Hotel we had taken two adult friends and our three young children for a swim and then to the bar at the hotel. We were sitting quietly in the bar when we were told that another guest had complained about one of the children, who is just two years old,...

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Helpful?
3Thank cayenne45

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
From the balconied Reception Lounge, to the open fire you instinctively know that Lancaster House is a place to savour the good things in life, such as excellent cuisine from The Foodworks Restaurant, or a drink in the courtyard of The Sandeman's Bar. This relaxed elegance is also reflected in each of the 99 rooms. ... more   less 

Additional Information about Lancaster House

Address: Green Lane | Ellel, Lancaster LA1 4GJ, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: $166 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 99
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Also Known As:
Lancaster House Hotel Lancaster
Lancaster Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster House staff and other travellers.
6 questions
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Questions? Get answers from Lancaster House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the refurbished rooms”
 of 5 bubbles F1523XKdavidc, 11 Feb 2017 | Read review
“We were on ground floor - ideal with a dog!”
 of 5 bubbles MerseysideRose, 5 Feb 2017 | Read review
“Our rooms were lovely (double room) however we have booked the upgraded suite for our next year visit”
 of 5 bubbles paullT286VL, 7 Jan 2017 | Read review
“Ask for a room away from the road if you want a quieter room”
 of 5 bubbles rachelmR2015MN, 22 Dec 2016 | Read review
“Avoid rooms looking on to central service area”
 of 5 bubbles ArgyllBeagle, 20 Dec 2016 | Read review
5 of 5